Expatriate Benefits Consultant

Fantastic opportunity to join our Health and Benefits team as a Expatriate Benefits Consultant .

The Expat team partners with multinational organisations to develop and manage employee benefit programs for Internationally Mobile Employees and International assignees. With extensive experience in the unique challenges faced by global organisations with international assignees or expatriate employees, we work with select global insurers to ensure benefit programmes are compliant, competitive, and financially sustainable.

We are seeking an experienced consultant and account manager to support and drive our growth efforts in a London-based hybrid role. The position involves working closely with a team of account managers and the candidate will be responsible for helping to grow and develop our client portfolio. A key element will be the building of relationships with internal colleagues who have client facing responsibilities, to develop and raise the awareness and profile of the Expat team across the whole WTW community.

The Role:

• To work with WTW Consultants and our clients on the provision and selection of global expatriate medical, life and disability arrangements.
• Provide strategic consultative advice to clients around the design, delivery and ongoing management of their benefit programmes, working with other consultants within the team.
• Proactively update own knowledge of changes in legislation through talking to other associates and reading appropriate news briefs/publications. Apply this knowledge to day-to-day work.
• Manage providers on behalf of our clients using negotiation, relationship building and influencing skills as appropriate.
• Servicing, consulting with and retaining existing clients with a high level of service and credibility.
• Plan and organise renewals.
• Design and redesign of benefits.
• Manage and assist with re-broking exercises, analysis and verification of providers' contract terms.
• Deal with queries from clients.
• Maintain quality control procedures.
• Development of other colleagues’ technical knowledge and experience of healthcare benefit provision, including market developments and best practice.
• Develop client/prospect account plans to drive and secure new revenue growth. 
• Work effectively as a member of the Health and Benefits team. 
• Invest time to establish, build and grow a personal network across the business to support growth activities. 
• Manage new business opportunities successfully through the buying process.