Junior AI & Automation Developer

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828 — from the Titanic in 1912 to the Moon Buggy in 1971 — WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

What Will You Do?

As a Junior AI & Automation Developer, you will add value to the company by performing the following tasks:

• Develop, test, and deploy automation processes using Power Automate, UiPath, or similar tools.
• Build and configure AI-powered agents and workflows using platforms such as Microsoft Copilot Studio, Lyzr or equivalent agentic AI frameworks.
• Develop custom automation solutions and incorporating APIs and AI capabilities
• Work together with process specialists to design intelligent automation solutions that combine traditional workflow automation with AI-driven decision-making.
• Explore and prototype the use of large language models (LLMs) and AI agents to improve business processes.
• Document business processes, user guides, automation processes, bot instructions and AI agent configurations.
• Provide support to end-users and gather feedback to continuously improve automation and AI solutions.
• Participate in training sessions to enhance your skill set and stay current with the fast-evolving AI & automation landscape.
• Collaborate with business analysts, solution architects, and other developers in the team.