Corporate Leader - Office Lead (Western Australia)

The Role

The Head of Corporate (WA) is a senior leadership position responsible for the strategic direction, operational excellence, and financial performance of the Corporate segment within Western Australia. Reporting to Corporate Risk (P&C) Leader Pacific, this role acts as the primary architect of growth in the state, fostering a high-performance culture while ensuring the delivery of world-class broking and advisory services to a sophisticated client base.

Business Leadership & Strategy

• State P&L Ownership: Own and lead the Corporate P&L for Western Australia, including revenue growth, margin discipline, and cost management.
• Regional Execution: Develop and execute a state strategy aligned to national Corporate priorities, with a particular focus on client service excellence and people development.
• Strategic Translation: Translate national strategy into practical local execution, avoiding unnecessary complexity while driving measurable outcomes.
• Performance Reporting: Lead and present regional performance updates as required.

Client Leadership & Growth

• Senior Sponsorship: Act as the senior relationship sponsor for key WA Corporate clients and strategic prospects.
• Accretive Growth: Drive quality, margin-accretive growth, prioritising complex, differentiated opportunities over volume.
• Advisory-Led Engagement: Ensure the State moves beyond transactional broking toward advisory-led engagement, integrating risk engineering, analytics, and claims advocacy into client conversations.
• Strategic Participation: Personally participate in major pitches, renewals, and strategic client discussions

Sales, Pipeline & Market Discipline

• Pipeline Ownership: Own the WA Corporate sales pipeline, ensuring robust qualification, sufficient coverage by sector, and disciplined conversion management.
• Win Rate Optimization: Work closely with Sales & Strategy leadership to improve win rates, share of wallet, and cross-sell penetration.
• Protocol Enforcement: Enforce consistent use of global and national sales and client ownership protocols.

People, Talent & Culture

• Leadership Development: Build and lead a high-performing WA Corporate leadership team, developing depth across priority sectors.
• Succession Planning: Identify critical roles and succession gaps, and work with leadership to address them.
• Collaboration & Culture: Champion a collaborative culture, promoting cross-functional teamwork across regions and specialties.
• Mentorship: Act as a visible leader, coach, and role model for the Western Australia business.

Global Integration & Governance

• Adherence to Protocols: Ensure disciplined adherence to broking, placement, and market-access protocols.
• Functional Collaboration: Collaborate closely with Global Placement, Claims, Risk Engineering, and relevant specialty leadership.
• Governance Representation: Represent the WA region within the broader leadership executive, contributing to wider decision-making and strategy.

Key Success Measures

• Sustainable revenue and margin growth aligned to Corporate targets.
• Improved pipeline quality and conversion.
• Increased penetration across the WA Corporate portfolio.
• Strong client retention and advocacy outcomes.
• Depth and resilience of the WA leadership and technical bench.

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