06/01/2026

Client Service Executive

Job Description

Client Service Executive

The primary purpose of this role is to perform the broking role for a portfolio of clients and provide a superior level of client service supporting the business in the achievement of their objectives. Our Objectives are expressed in terms of Client, Financials, People and Operational Excellence.

The Role

  • Perform the Broking Role for their portfolio of Clients dealing with Renewals and all mid-term alterations and queries.
  • Achieve best client service in an efficient and friendly manner ensuring that all client deadlines are met.
  • Achieve an appreciation of each client's business and culture.
  • Support and find opportunities to enable growth of the existing client accounts.
  • Foster beneficial insurer relationships.
  • Follow company procedures for Renewals and New business.
  • Maintain Company and regulatory standards/requirements including compliance.
  • Participate in project work.
  • Provide technical support to colleagues and help in resolving their client problems.
  • Build relationships and provide support to a number of different teams across the Regions business.

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