Account Director - Retail, Leisure and Hospitality Practice

We are seeking an experienced, growth-focused Account Director to join our Retail, Leisure & Hospitality (L&H) Practice. As an Account Director, you will be responsible for managing a portfolio of Retail, L&H clients which include complex, high-value accounts requiring tailored risk management solutions. This role offers a fantastic opportunity to make a significant impact in the insurance industry, working within a globally recognised organisation.

The Role

• Client Relationship Management: Take ultimate responsibility for delivering the required services to clients, building long-term relationships, and becoming a trusted advisor on their risk and insurance requirements.

• Strategic Solutions Delivery: Develop and implement risk transfer and risk management solutions that align with the unique needs of clients in the Retail and L&H sectors.

• Stakeholder Engagement: Identify and engage with key decision-makers and budget holders within client organisations, fostering strong, lasting relationships.

• Industry Expertise: Provide technical, industry, and subject-matter expertise, drawing on internal resources where necessary to deliver comprehensive solutions to clients.

• Collaboration: Work closely with specialist technical teams across the business and the wider group to meet client needs effectively and deliver top-tier solutions.

• Business Development: Drive the sales process to win, retain, and develop profitable new clients. Ensure business growth by identifying opportunities for account expansion and delivering additional services where appropriate.

• Placement Strategies: Develop and implement strategies to optimise revenue from both new and existing clients, using appropriate placement channels.

• Team Leadership: Lead and support a dedicated service team, ensuring seamless delivery of services and maintaining high standards of performance.