Dealer Development Support Senior Analyst

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

This position will be posted until filled.

About the role:

 GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

In this role you will:

• Oversee the administration and custody of dealer and fleet credit files, including documentation for new products, renewals, and annual reviews; ensure records are complete, compliant, and audit-ready.
• Execute and track approved credit line movements, temporary adjustments, and Single Purchaser changes; coordinate closely with Dealer Administration and maintain robust maker/checker controls.
• Manage contingency actions, security renewals, and insurance follow-up, ensuring all pre-funding requirements and evidence are met in partnership with Legal, CLC, and Dealer Administration.
• Lead DPP and fleet support activities, including customer renewals, contract validation, and reference checks; maintain decision logs and support exception processing.
• Produce and maintain operational reports, SLA measurements, and portfolio analytics (including credit bureau monitoring); ensure timely, accurate reporting and escalate issues as needed.
• Maintain physical and digital records for all credit documentation, oversee request intake and validation, and uphold policy compliance and retention standards.