Platform Engineer

Why GSW?

The Global Solutions Wholesale (GSW) application is the Backoffice platform used by the operations team to manage wholesale assets in Brazil, Chile, Colombia, Mexico, and Peru. 

GSW has been designed to ensure that the wholesale business in all countries is able to increase the efficiency of country operations, by assisting in providing a better service to dealers whilst, at the same time, maintaining regulatory compliance. 

The GSW program team designs, delivers, and provides sustain capability solutions that enable and optimize Wholesale operations across Latin America. The team ensures that business processes are standardized, scalable, and compliant with local requirements while supporting market needs. By driving system integration, process efficiency, and data consistency, the program enables the organization to operate with greater agility and control.

About the role

The Platform Engineer in the Commercial Credit domain is accountable for building, operating, and evolving the GSW platform. This includes enabling secure, scalable, and resilient infrastructure for servicing applications across LATAM markets, with a focus on automation, observability, high-availability, and compliance.

• Collaborate with product and wholesale teams to design, build, and operate platform capabilities that accelerate delivery of customer value with high quality, velocity, and safety.

• Develop and maintain standardized tooling for deploying and running the GSW application, ensuring alignment with enterprise best practices and Cybersecurity compliance requirements.

• Continuously evolve the GSW platform to adopt modern technologies that improve performance, resiliency, high availability, and cost efficiency.

• Ensure the platform is secure, scalable, and highly available, supporting critical processes such as credit lines, rates, payments, accounting, and regulatory logic.

• Architect and implement self-service capabilities for GSW team by automating provisioning, deployment pipelines, and observability workflows to reduce operational overhead and eliminate manual touchpoints.

• Participate in cross-functional initiatives to raise engineering standards and align platform strategy with broader GSW release goals.

• Partner with other Platform, Test and Software Development Engineer’s to establish and best-practices that enable efficient and effective delivery of outcomes for our customers 

• Build automation for platform operations, infrastructure provisioning, and environment management using tools like Terraform, Ansible, and Azure DevOps.

• Implement automated controls and compliance checks into the platform to support cybersecurity and audit readiness (e.g., Splunk SIEM integration, SSL enforcement).

• Participate in on-call rotations to ensure rapid resolution of platform-related incidents, especially during GSW release windows.

• Optimize platform FinOps by monitoring usage, cost drivers, and scaling strategies.

• Ensure robust observability and performance monitoring using OpenTelemetry, Grafana, and Splunk.