06/03/2026

Recovery Claims Representative | License Required | Dedicated Client | Blue Ash, OH (Hybrid)

Job Description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

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Fortune Best Workplaces in Financial Services & Insurance

Recovery Claims Representative | License Required | Dedicated Client | Blue Ash, OH (Hybrid)

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?  

  • Support a Dedicated Client by supporting their Liability, Property, and  Workers Compensation Subrogation Claims
  • Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. 
  • Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. 
  • Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. 
  • Enjoy flexibility and autonomy in your daily work, your location, and your career path. 
  • Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs. 

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

OFFICE LOCATIONS
Blue Ash, OH

PRIMARY PURPOSE OF THE ROLE: Processes and review subrogation claims across all lines of business and all jurisdictions with a mid-level caseload and complexity.   Processes payment checks received in accordance with company check processing guidelines; processes regular recovery files; coordinates with collection agencies; and adheres to company standards and industry best practices within the Claims Recovery Team.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

  • Responsible for assigned inventory of mid-level subrogation files with recovery.
  • Maintains a diary, on cadence, aligned to department service expectations and schedules follow up to ensure timely payment. 
  • Processes recoveries into various claims systems to ensure the recovery dollars are applied to appropriate claims file.
  • Analyzes and processes invoices for various internal/external vendors involved in recoveries including attorneys, collections, and independent investigators, etc., confirming accuracy of billing.
  • Works with collections agencies when appropriate to collect from at-fault parties and records details in claims file.
  • Notifies appropriate parties of subrogation lien.
  • Uses technology and resources as needed to complete investigation.
  • Responds to clients' questions timely and professionally.
  • Prepares various type status reports for clients.

QUALIFICATIONS

Education & Licensing: 1 year of claims management experience or equivalent combination of education and experience required.

  • High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. 
  • Professional certification as applicable to line of business preferred.

Jurisdiction Knowledge: Nationwide

Licensing: Required - TX or KY

TAKING CARE OF YOU

  • Flexible work schedule. 
  • Referral incentive program. 
  • Career development and promotional growth opportunities. 
  • A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

#claimsexaminer #claims #hybrid

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.


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