Marketing & Communications Specialist

Marketing & Communications Specialist 

Are you a creative marketing professional with a background in commercial insurance who enjoys combining strategy, communication, content creation, and business development support in meaningful work?

R&R Insurance Services is seeking a Marketing & Communications Specialist to support our Commercial Lines practice in Waukesha. This role blends campaign strategy, digital communications, content development, branding, and sales support, while helping strengthen the R&R brand across the agency.

If you thrive in a collaborative environment and enjoy turning ideas into effective marketing, communication, and business development initiatives, we’d love to connect.

What You'll Do

As a key member of the team, you’ll support marketing initiatives that strengthen client relationships, drive business development, and elevate the R&R brand.

Responsibilities include:

• Coordinate marketing campaigns and communications, including CRM initiatives, producer communications, seminar invitations, direct mail, and sales collateral
• Support Commercial Sales Executives and business development efforts through targeted campaigns, prospect engagement initiatives, and sales enablement strategies
• Manage proposal and RFP response processes, including content libraries, presentations, marketing materials, and sales resources
• Maintain CRM data, track campaign performance metrics, and support producers in optimizing CRM tools and prospecting workflows
• Create and deploy external communication campaigns, including newsletters, email marketing, event promotions, and sales outreach initiatives
• Support website content updates, blog management, and SEO-focused initiatives
• Develop social media content and marketing materials aligned with the R&R brand
• Produce, edit, and publish video and multimedia content
• Write and proofread marketing copy for emails, articles, presentations, proposals, and promotional materials
• Coordinate sales promotions, trade shows, client events, and special events
• Partner with Commercial Lines and Corporate Marketing teams on agency-wide initiatives, brand awareness efforts, and strategic communication projects

What You'll Bring

We’re looking for a motivated, organized, and creative professional who is comfortable balancing strategy with execution.

Here’s what will help you thrive in this role:

• 3–5 years of professional marketing, communications, business development, or sales support experience; Commercial Lines insurance agency or brokerage experience highly preferred
• Understanding of commercial insurance products, brokerage operations, and sales processes preferred
• Experience with CRM platforms, CMS tools, email marketing systems, and Microsoft Office
• Proficiency with Canva and Adobe Creative Suite tools such as Premiere Pro, Illustrator, Photoshop, and InDesign
• Knowledge of SEO, email campaigns, social media strategy, and digital engagement best practices
• Strong written and verbal communication skills, with the ability to create polished, professional content
• Ability to manage multiple projects, deadlines, and competing priorities in a fast-paced environment
• Strong proofreading, editing, and project coordination skills
• Bachelor’s degree in Marketing, Communications, Business, or a related field preferred

Why Join R&R?

At R&R, we believe great people build great organizations. For more than 50 years, we’ve built a culture centered on growth, collaboration, innovation, and long-term success.

Here's what sets us apart:

• One of the largest independently owned insurance agencies in the Midwest
• Family-led and fiercely independent since 1975
• A collaborative, team-oriented environment where your ideas are valued
• Opportunities for professional development and long-term career growth
• Competitive compensation and comprehensive benefits package
• 37.5-hour work weeks and Flex Fridays
• Modern office environment with strong technology and marketing support
• A culture that values creativity, accountability, customer focus, and continuous improvement

About R&R Insurance

R&R Insurance is proudly family-led, Midwest-rooted, and driven by a mission to deliver peace of mind through service, integrity, and expertise. Our award-winning team continues to grow because of our commitment to clients—and to one another.

Join the Knowledge Broker Team and bring your creativity, strategic thinking, and commercial insurance expertise together to help drive growth across R&R.