Job Description

Risk & Underwriting Support Specialist

Full‑Time | Hybrid | Location Flexible (U.S.)

Build the future with us

Are you driven by data‑informed decision‑making and eager to contribute to a company that helps its clients feel confident and secure about their future? As a Risk & Underwriting Support Specialist, you will play a key role in supporting core underwriting and loss‑analysis processes, generating reports, validating data, and assisting with program administration.

This position is a great opportunity to showcase your analytical skills, attention to detail, and ability to support operational excellence within a caring and trustworthy company. At iA, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Risk & Underwriting Support Specialist, you’ll be at the core of our mission. Here are the main responsibilities:

Reporting & Data Analysis (60%)

• Generate recurring and ad hoc reports

• Compile data from internal systems

• Assist with analysis of loss ratios and performance trends

• Validate data accuracy and completeness

• Maintain reporting templates and documentation

• Partner with cross‑functional teams to support data needs

Exception Request Support (20%)

• Review basic exception requests

• Gather supporting data and documentation

• Escalate complex requests to senior team members

• Document decisions and maintain records

• Communicate outcomes to relevant stakeholders

Operational Support (20%)

• Respond to inquiries received in the risk inbox

• Maintain documentation and organize shared folders

• Assist with system updates and administrative tasks

• Support cross‑functional teams as needed

• Participate in meetings and maintain organized files

What could accelerate your success in this role

We’re looking for someone who:

• Is known for strong attention to detail

• Stands out for excellent time‑management and organizational skills

• Demonstrates basic analytical skills and the ability to interpret data

• Is recognized for strong communication and collaboration abilities

• Has a High School Diploma (bachelor’s degree preferred)

• Has experience in the automotive industry (preferred)

• Is proficient in MS Office and comfortable learning new systems

• Works well independently and as part of a team

• Adapts well to procedural and organizational changes

• Has an intermediate level of English proficiency, as the role involves regular communication with internal teams and stakeholders

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed

• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces

• Competitive benefits, including:

  • Flexible Health, Dental, and Vision insurance

  • 401(k) with company match

  • PTO plan

  • Employee and family assistance program

  • Ergonomic furniture program

  • Performance bonus

  • And much more

Apply now and get ahead of your career—your talent belongs here.

Still unsure about applying? At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply — we want to get to know you.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Company

Posting End Date

About us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.