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07/22/2026

Underwriting Operations Manager

Job Description

A company built to serve you. It's your career, Shelter it!

Underwriting Operations Manager

$90,002 - $115,203 minimum starting pay

Job Level – Manager

Open to current Underwriting Employees Only

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing:

Manage Product Owners, Business Systems Analysts, and Billing Operations staff, including Billing Supervisor and Billing Specialists, to support underwriting processes and reporting.  Perform personnel management responsibilities for supervised employees, including performance management, coaching, and development.  Oversee the development and maintenance of core Underwriting and Billing procedures, operational workflows, system enhancements, and reporting functions. Coordinate cross-functional efforts to support strategic initiatives, drive process improvements, and meet organizational objectives.

What We're Looking For:

  • Strong communication skills, both oral and written, and organizational skills for presentations. 
  • Monitors and reviews overall operations underwriting activities around innovation, business operations, digital and data strategies and their implementation.
  • Experience in data analytics to work with the Enterprise Data team.
  • Ability to quickly analyze, comprehend, and interpret data, reports, and laws. 
  • Strong analytical, mathematical, and problem-solving skills. 
  • Ability to develop and manage projects related to underwriting, which will lead to implementation of new processes and procedures. 
  • Ability to organize and provide leadership to Home Office Underwriting units to achieve departmental objectives.
  • Ability to accept guidance, follow instructions and work in a harmonious manner with others in various departments to accomplish departmental objectives.
  • Ability to maintain regular, predictable attendance to ensure minimal disruption to schedules, deadlines and availability to department personnel requiring expertise or guidance. 
  • Thorough knowledge of programming languages, computer design, and operation procedures.
  • A minimum of three years management experience is preferred.
  • Ability to perform essential functions of the job, with or without a reasonable accommodation.

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

  • Health, Dental, Voluntary Vision and Prescription Drug Insurance
  • Savings and Profit Sharing 401(k)
  • Paid Time Off for Sick and Personal Leave, Vacation and Holidays
  • Vitality Wellness Program
  • "Dress for Your Day" Dress Code
  • Flexible Scheduling
  • And much more!

#IND1#

If interested, please apply by:

08/04/2026


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Shelter Insurance
Shelter Insurance

The Shelter Insurance® group of companies is a leader in the insurance industry, providing customers with exceptional insurance and financial products and services. Since opening our doors in 1946, we have become one of the most successful and financially-sound, super-regional insurance groups in the country.  We provide a variety of insurance options for our customers including auto, home, life  and business insurance.

 

We exist to be a leader in our communities by providing daily value while we SHELTER what matters most.

 

At Shelter Insurance® you feel like part of a family. Our leaders know employees personally and support a work/life balance. We’re a financially stable company with the desire to innovate and we enjoy a unique benefits plan you won’t find many places these days. We believe in doing the right thing and having a little fun along the way, supporting the communities where we live and work.

 

Shelter has a purpose driven culture that centers on:

 

This is your opportunity to be a part of an incredible company with people who encourage you and will help you grow personally and professionally.  We champion diversity and strive to provide opportunities.  Our family-oriented culture is one that promotes inclusion and positivity.  Together we have achieved the winner of the Award for Best Places to Work since 2017!

 

Shelter Insurance is proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.

 

If you have a disability and require reasonable accommodations for any part of the selection process, we're here to help you out. Please email ShelterJobs@ShelterInsurance.com.