Lien Resolution Analyst Senior - Secondary Payer
- Sentry
- Stevens Point, WI
Job Description
What You'll Do
- Act as the primary point of contact for lienholders, validating conditional payment notices against medical records, identifying unrelated charges, and maintaining accurate system data and ICD codes.
- Proactively negotiate Medicare, Medicaid, and MAP liens, disputing inaccurate charges and presenting evidence to secure compromise offers that minimize settlement impact.
- Partner with claim representatives to integrate lien resolution into the overall case strategy, resolving complex issues and escalating to internal or external resources when necessary.
- Ensure all resolutions strictly adhere to the Medicare Secondary Payer (MSP) statute and relevant laws, following established “Safe Harbor” protocols for unvalidated obligations.
- Maintain comprehensive, audit-ready files by drafting necessary correspondence, providing updated injury documentation, and reporting on savings outcomes and operational activities.
What it Takes
- Associate Degree or equivalent work experience
- Minimum 3 years of related work experience
- Experience in Medicare, liens, claims, medical billing, or other related work
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
- Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
- As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
- Meal Subsidy available for associates who report to an office.
- 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
- Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
- Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
- Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
- Well-being and Employee Assistance programs
- Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Jessica Welsh
HR Specialist
jessica.welsh@sentry.com
Get ready to own your future at Sentry. Opportunities await!
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
Apply Now
We became one of the most financially strong mutual insurance companies in the U.S. by striving to provide the best possible service to our business customers. We do this by having conversations, forming relationships, and getting to know the people we work with and their businesses.
We make that same commitment to our associates. When you join Sentry, we don’t just want you to perform tasks each day. We want you to enjoy your time with us. You’re in the driver’s seat of your career path here—sharing feedback, creating goals, accessing professional development resources, and identifying how you can contribute to both your success and the success of the company.
Yes, we work hard. But we work with the purpose of helping others, and with the understanding that there’s more to life than work. We invite you to learn more about us. You’ll find we’re much more than insurance.
