Senior Pensions Projects Coordinator

Join us as a Senior Pensions Projects Administrator within our Outsourcing line of business for our Redhill office working hybrid.

The Senior Pensions Projects Coordinator plays a pivotal role in the delivery of a variety of projects, representing the Administration function and maintaining the touchpoints between various other teams in the business. In this role you will report to the Projects Team Leader, with a primary focus on LifeSight (LS) project work, including a portfolio of workstacks from BAU work to client critical projects and ensuring projects are delivered on time, to budget and with a high standard of quality. 

The Role

Project Delivery 

• Assisting with the delivery of specific projects, including gathering requirements, testing and rollout, with a keen eye to detail ensuring smooth and on time delivery.
• Liaising with other stakeholders as needed to ensure that requirements are well defined and understood to deliver the requested task.
• Building and maintaining technical, procedural, process and client knowledge.
• Production of clear and concise testing evidence when proposing sign off of changes.
• Checking and challenging work performed by colleagues on team and making sure that the requested work has been undertaken on time and to a high standard of quality.
• Ensuring accurate time recording on work completed, in line with the LS charging structure
• Working in a collaborative manner within a high-pressure environment to develop key relationships.
• Participating in daily stand ups / huddles, team meetings and retrospectives.
• Escalating blockers, issues or concerns to Team Leads, as appropriate.
• Providing regular updates to the Projects Portfolio Lead on any project work assigned to your ownership to aid stakeholder management and project status reporting.
• Being a point of reference for the LifeSight Administration team on technical issues, non-standard cases and project related queries.