Facilities Services Manager Belgium

The Real Estate & Workplace Solutions (RE&WS) team helps shape workplace environments where WTW colleagues feel safe, supported, and able to perform at their best. As the Local RE&WS Facilities Services Manager for Belgium, you will manage day-to-day workplace services and coordinate key programs that enhance productivity, manage costs, mitigate risk, and reinforce our employer brand. Your scope covers the entire workplace experience — including office environment and maintenance, reception and meeting support, food services, print and mail operations, office equipment, health & safety, security, business continuity, and records management.

Key responsibilities

• Act as a key point of contact for facilities management in Belgium, applying solid working knowledge of site maintenance, physical security, health & safety, space planning, environmental sustainability, business continuity, records management, and other core workplace services;
• Manage and coordinate the local Occupational Health & Safety program, ensuring appropriate identification, monitoring, and management of workplace risks and hazards;
• Support the development and implementation of standard operating procedures, tools, and processes, contributing to consistent and efficient day-to-day facilities operations;
• Partner closely with local business leaders and key stakeholders to ensure Facilities Services are aligned with business needs, building strong, trusted, and collaborative working relationships;
• Support and coordinate local change initiatives within Facilities Services, helping ensure smooth implementation while minimizing disruption to the business;
• Act as an active member of the Regional RE&WS – Facilities Services team, contributing to shared initiatives, best practices, and continuous improvement across the region.