Property & Casualty Senior Client Manager - Construction & Real Estate

The Opportunity

Are you an experienced insurance professional ready to take the lead on client relationships and drive meaningful outcomes for the clients you serve? As a P&C Senior Client Manager at M3, you'll be more than a service contact — you'll be a trusted advisor, a team mentor, and a key driver of client retention and growth. You'll own the renewal process, lead client meetings, and bring your deep insurance expertise to every interaction. If you're a proactive problem-solver who thrives in a fast-paced environment and is passionate about delivering exceptional client experiences — this role was built for you.

How You Will Make an Impact

• Serve as the primary day-to-day contact for clients on their property & casualty insurance needs, providing coverage guidance, claims support, and strategic recommendations.
• Proactively manage the full renewal cycle across all lines of business, negotiating directly with carriers to secure the best outcomes for your clients.
• Act as a lead within your practice group by mentoring less experienced staff, sharing insurance knowledge, and championing best practices across the service team.
• Analyze business exposure changes, review loss history, identify claims trends, and translate insights into actionable recommendations for clients.
• Conduct client-facing meetings independently and alongside Client Executives, including employee meetings, coverage discussions, and renewal negotiations.
• Cross-sell and round out accounts, prepare marketing submissions, and collaborate with the sales team to identify new opportunities.
• Introduce and support client-facing technologies, including certificate management systems, client portals, and digital renewal application software.

What You Will Need to Succeed

• High school diploma or equivalent required; Bachelor's degree preferred.
• Minimum of 5 years of insurance agency or company experience.
• Active Property & Casualty Insurance license required or ability to obtain during onboarding period.
• An applicable insurance designation is a plus.
• Strong knowledge of P&C insurance products, markets, and coverage forms.
• Excellent communication, negotiation, and relationship management skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with agency management systems (EPIC preferred).
• Valid driver's license per M3's Motor Vehicle Safety policy.

Join Us

Your role at M3 won’t be about the boundaries presented in a job description – it’s about the possibilities that you can envision once you walk through the doors on your first day. We’re looking for people ready to take control of their career and excited to make a real impact with their position.

Who We Are

As an insurance broker, M3 helps you manage risk, purchase insurance, and provide benefits to your employees. We partner with clients on everything from property & casualty and employee benefits to personal lines, executive benefits, and employer-sponsored retirement plans. And, we’re privately owned and independent which means we’re doing what’s best for our clients – not what’s best for Wall Street or private equity.

What Draws People to M3

Autonomy— Being able to work towards a common goal, but how you get there is an open book.

Immediate Impact— Every M3er can make an impact, from day one in any role.

Powered by Team— Be a part of a close-knit group of team members with whom you build trust and share responsibility.

People— Every M3er is unique in their own way, M3 is a collection of unique achievers.

At M3 Insurance experience the best of both worlds with our dynamic flexible work environment. Enjoy the flexibility to work in a flexible hybrid environment while still fostering collaboration and innovation in-person in our office spaces. We prioritize work-life balance and empower our employees to thrive in a supportive and inclusive atmosphere.

Benefits as an M3er

Joining the M3 team means gaining access to a host of exceptional benefits and perks. Our benefits package is continuously evolving to cater to the needs of our team members. From flexible time-off and paid parental leave to employee appreciation events and volunteering opportunities, we prioritize the well-being and satisfaction of our employees. Additionally, our profit-sharing program ensures that every member of our team shares in the success of our organization. These enticing benefits showcase our commitment to nurturing and retaining top talent within our organization.

Diversity, Equity & Inclusion

M3 is building a culture focused on learning and progression, where M3ers are empowered by education, inclusive conversations, and real action that supports the future we envision.

Equal Employment Opportunity

M3 is committed to providing equal employment opportunity for all qualified individuals regardless of their age, sex, color, race, creed, national origin or ancestry, religion, marital status, military status, sexual orientation, disability/handicap, family responsibilities, non-relevant arrest or conviction records, or any other basis protected by law.  In addition, we are committed to fully observing all relevant non-discrimination laws, including those regarding veterans’ status, and will make reasonable accommodations for otherwise qualified individuals as appropriate.

This commitment is reflected in all M3’s practices and policies regarding hiring, training, promotions, transfers, rates of pay, and layoff, as well as in all forms of compensation, granting leaves of absence and in any other conditions of employment.  All matters relating to employment are based upon ability to perform the job.

In the best interests of M3 and all of its employees, every employee is to make every effort to avoid bias or prejudice in the workplace with regard to the above categories.