Partner Portal Proxy Product Owner – Graduate Trainee
Job Description
hELIOS is the global Life & Health (L&H) administration platform designed to manage individual-level data across SCOR’s reinsurance business. The platform is built around three core pillars:
Business Administration – Streamlining treaty administration processes such as bordereaux management, claims referrals, and medical underwriting.
Operational Efficiency – Enhancing user experience with automated workflows, integrated systems, and consistent data processing.
Data Centricity – Delivering standardized, accurate, and accessible data to support decision-making in areas such as modeling, experience analysis, and knowledge management.
As part of the Forward 2026 strategic plan, hELIOS is being deployed across L&H markets (excluding the US and China) to support the administration of assumed and retrocession premiums and claims. The hELIOS Portal is a key interface used by clients and internal teams to exchange reinsurance data.
The Partner Portal Proxy Prodcut Owner is responsible for the following activities:
Assist users worldwide: manage user creation, troubleshoot production issues, and coordinate follow‑ups with IT teams.
Support corrective maintenance activities and help ensure platform stability.
Contribute to automated regression testing creation in preparation for the 2027 technical upgrade and potential new business needs.
Review and update existing documentation to ensure accuracy, clarity, and alignment with the current operating model.
Document new requirements, user stories, or enhancements when needed and maintain the product backlog
Help with change‑management activities, including trainings, communication and supporting the global user community.
Depending on workload and priorities, assist Product Owners from other hELIOS components, such as Life Admin, by contributing to support tasks or cross‑functional activities
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