Regional Risk Management Manager-New York State and Northern New Jersey

The Company

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.

Our Mission is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace.

We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of Agents’ Errors and Omissions (E&O) business in the United States, we insure many of the agents who work with our policyholders. 

Our purpose is to make people feel secure, appreciated, and respected.  These Values define the character of our employees. They personify Utica National – describing what it means to “be Utica National” and how we approach doing business.  Together, with our agents, we are committed to providing our mutual policyholders with valuable services and products to help them feel secure.

What you will do:

Lead and manage the regional Risk Management function and staff in a manner that delivers high quality risk assessment, risk reduction and risk consulting services to policyholders and prospective customers in accordance with company policies and procedures.

• Manage loss control workload and RMS internal and external (vendor) resources and ensure RMS work is completed in a timely and professional manner in accordance with department work types, standards and protocols.
• Recruit, staff and train field RMS staff in assigned region within departmental requirements and guidelines.
• Coach, train and facilitate the completion of high quality thorough underwriting risk assessment surveys in accordance with department protocols. Advance staffs' risk assessment core property and liability skills; assist staff with more technically challenging risk assessments via joint travel, mentoring and documented feedback.
• Provide technical consultation to other departments, policyholders and producers.
• Identify and facilitate delivery of targeted loss reduction work to accounts within the region. Coach and mentor staff in identification of incident and accident root causes, key loss exposures and taking corrective action to reduce losses and improve account profitability.
• Oversee and direct delivery of risk management services to large accounts in region by collaborating with underwriting, claims and regional leadership on delivery of large account services.
• Evaluate field performance in terms of the quality and quantity of work being performed via joint risk visits and documented RMS work reports and letter quality reviews.  

• Lead the delivery of high quality and professional services to internal and external stakeholders including underwriting, agents and policyholders through:

  1. Timely, quick and professional responses to customer and stakeholder inquiries,
  2. Advancing staff’s ability to effectively communicate RM products and services to customers,
  3. Responding to customer questions and complaints in a timely and effective manner, and,
        4.  Collaborating with claims large account service initiative.
• Collaborate and maintain good relationships with regional underwriting, claims and marketing departments.
• Administer and control the salary, travel, equipment and expense budgets for regions.
• Advance direct reports, agency partners, clients and internal peers understanding of Risk Management services and value add that we offer, by facilitating: Development and delivery of RM Capability presentations for producers and/or quarterly RM workshops for producer clients, sharing success stories and responding to customer inquiries in timely and professional manner. 

This position will service New York State and Northern New Jersey.

What you will need:

• Bachelor's Degree in safety, health and environmental or engineering strongly preferred or equivalent experience.
• 7-10 years in the risk control field; preferably, a Certified Safety Professional (C.S.P.) and/or with the Associate in Loss Control management or the Associate in Risk Management designation. At least 5 years direct management or supervisory experience.

Salary:$135K - $185K 

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications. 

Benefits:                              

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits 
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA) 
• Flexible Spending Accounts 
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Care.com Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs
• Personal Insurance Discount

Additional Information:

This position is a full time salaried, exempt (non overtime eligible) position.

As part of our hiring process, candidates who have accepted a formal offer must be willing to undergo a comprehensive background check and drug screen; additional screening for credit or MVR may be required for some positions.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. 

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