Claims Support Clerk

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

One80 Intermediaries is seeking a Claims Support Clerk to join our growing team in Albany, NY!   

The part-time Claims Support Clerk will provide general clerical support for assigned claims administration unit(s), including data entry, digital indexing, and mailing activities. This Claims Support Clerk will work onsite in Albany, NY.

How You Will Contribute:   

• Monitor digital mail queues to receive and process new disability claims and supplemental claim documentation.
• Perform data entry of claimant information into claim system (Luminx).
• Index and associate incoming documents to the appropriate claimant records within the administration system (Synergy).
• Review documents for completeness and accuracy prior to processing.
• Maintain established turnaround time (TAT) and quality standards to support timely and accurate claims handling.
• Assist with document management activities, ensuring records are properly organized and maintained.
• Provide administrative support to mailroom operations.
• Perform general clerical duties including, but not limited to faxing documents, preparing materials for mailing, and sorting and distributing incoming correspondence.
• Follow established procedures and departmental guidelines to ensure compliance with quality and service expectations.
• Collaborate with team members and management to support operational goals and workflow needs.

Skills & Experience to be Successful:  

• HS diploma or general education degree (GED).
• Minimum data entry skills.
• Proficiency with personal computers and common business software applications.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.
• Effective organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong written and verbal communication skills.

Pay Range

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.