09/09/2026

Program Manager

Job Description

PM oversees day-to-day operations for their assigned captive(s). They can handle most of the technical aspects of assigned captive(s).

EDUCATION AND EXPERIENCE:

  • Bachelor’s Degree or equivalency in a related discipline
  • Minimum of five (5) years of experience in the insurance industry or experience relevant to the role

SKILLS/COMPETENCIES REQUIREMENTS:

  • Team-based skills
    • Collaboration – communicating effectively with Captive Executive & Business Development Executive team to assure alignment on new business and renewal activities
  • Information system skills
    • Strong technical aptitude including a high proficiency in Microsoft Office
    • Understand company required information systems
  • Individual skills
    • Excellent written and verbal communication skills
    • Ability to assess their understanding of technical topics and seek appropriate support for deeper understanding
    • Visible support and commitment to a positive business culture
    • Comfortable with presenting technical information in one-on-one conversations as well as larger group settings
  • Commitment to company values

ESSENTIAL DUTIES AND RESPONSIBILITIES: The PM may execute some or all the duties outlined in the APM role. In addition, responsibilities include:

  • Demonstrate an understanding of the captive program formula and risk sharing allocation
  • Oversee and/or prepare and submit documentation to underwrite renewal business, new business, board book and captive reviews
  • Accountable to ensure all documentation for captive program is up to date and aligned with Board of Directors directives (proposals, slide shows, renewal books, etc.)
  • Oversee day-to-day operations of the assigned captive(s) at the Captive Executives’ direction including oversight of work prepared by the Associate PM
  • Address any past due premium collections and any unreconciled matters from the premium reconciliation with captive domicile manager
  • Assist in the development of other program management team members by sharing captive and technical knowledge
  • Assist with special projects
  • Comfortable engaging one-on-one with members and brokers to discuss captive program details
  • Ability to present captive program details in a group setting

TRAVEL: Domestic and International travel may be required. This includes compliance with all U.S., local country, and transportation carrier travel requirements.


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