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Customer Service Chicago senior service account manager

91 senior service account manager jobs found in Chicago

Applied Systems
12/15/2025  
Sr. Adoption Manager
Job Description Amazing Career Moments Happen Here    Transforming the insurance industry is ambitious, we know. That’s why at Applied, we’re building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers – all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we’re not just redefining what’s achievable, we’re creating a place where amazing career moments are made possible.     Position Overview    We’re searching for a Senior Adoption Manager to join our team. This role is responsible for  driving  adoption  of our financial management products among our insurance agencies for Applied Pay.   What You’ll Do Drive adoption of Applied Pay products by proactively engaging with clients to understand their needs, deliver tailored training...
Applied Systems Chicago, IL, USA
SCOR
12/14/2025  
Senior Underwriting Technician
The Senior Portfolio Manager, TA&A Operations oversees the administration of insurance and/or reinsurance accounts and contracts, from establishing and maintaining contractual data, processing the insurance and/or reinsurance account bookings, claims handling and manage the related cash flow. The role provides critical support and strategic guidance to underwriters in administrative activities relating to the underwriting and technical accounting process. This role is responsible for ensuring high-quality service delivery across core operational and underwriting processes, maintaining compliance with contractual and regulatory requirements, and driving efficiency and continuous improvement. As a SPM, there will be expectations around coaching, training and supporting other PMs within the team (and globally) to support the Head of SBS TA&A.  Showcasing agility and change management while continue their learning and development will help support the adoption of new tools...
SCOR Chicago, IL, USA
HUB International
12/12/2025  
Manager of Backup & Disaster Recovery
ABOUT US  At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.  About the Position: Reporting to the Senior Director of Cloud...
HUB International Chicago, IL, USA Full Time
Arch
12/01/2025  
Senior Claims Examiner, Commercial Property & Entertainment
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Arch Insurance, AIGI has an opening within our Claims Division on MidCorp Entertainment team as a Senior Claims Examiner, Entertainment to manage a wide range of complex claims across film, television, live events, motorsports, and more. This role involves investigating, evaluating, and resolving claims related to property, equipment, contingency, and third-party damage, while ensuring compliance with internal guidelines. You’ll collaborate with underwriters, brokers, and external adjusters, drive subrogation and salvage efforts, and support new business onboarding Responsibilities    Proactively investigate, evaluate, negotiate and resolve Entertainment...
Arch Chicago, IL, USA Full Time
AIG
11/16/2025  
Senior Underwriting Assistant
This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to a Team Manager, Underwriting Support.  The UW Asst is an individual contributor within the Underwriting Support Unit of the product field operations.  The individual is expected to actively develop their knowledge and understanding of the fundamental skills and functions of the underwriting support process, underwriting process, risk analysis, and operational drivers. Duties: This role handles the most complex accounts and provides technical guidance, as needed, to the other junior support staff. The role works under moderate supervision. Partner with regional underwriters in the end-to-end processing of new and renewal business. Evaluates new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and include them in communication to an underwriter for review.  Assists in the follow-up and...
AIG Chicago, IL, USA Full Time
AIG
11/14/2025  
Senior Underwriting Specialist, Retail Property
Join us as a Senior Underwriting Specialist, Retail Property to play a highly influential role in protecting our clients and growing our business. Make your mark in Underwriting AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact Reporting to the Zonal Underwriting Manager or Underwriting Manager, this role will be primarily responsible to execute the geographic underwriting strategy for Retail Property.    Job Responsibilities:   This level underwriter typically performs highly technical complex assignments...
AIG Chicago, IL, USA Full Time
Huntington
11/03/2025  
Credit Card Risk Strategy - Senior Analyst
Description Summary: The Card Risk Strategy Senior Analyst is responsible for quantitative risk strategy development for Huntington’s credit card products. This will be applied through the complete card life cycle, including origination, account management, existing customer marketing, and collections /chargeoff.  Duties and Responsibilities: Data extraction, manipulation, and analysis, with the goal of providing actionable policy recommendations to continually test and enhance the bank’s existing credit policies.  As a senior member of the Card Risk Management team, regularly works across organizational boundaries including Credit Administration, Fraud, Product, Legal/Compliance, and Collections, and will be expected to make presentations to senior management as appropriate.  Maintain visibility to industry best practices, and assist with the coaching and development of junior analysts. Performs other...
Huntington Chicago, IL, USA Full Time
Liberty Mutual
10/28/2025  
Executive Underwriter, Equipment Breakdown
Description Are you looking for an opportunity to significantly contribute to a fast-growing business? Then a Liberty Mutual Equipment Breakdown underwriter might be right for you. Our Equipment Breakdown team writes monoline, internal reinsurance, and external reinsurance. We have experienced rapid growth in the past several years and as an underwriter, you will help directly contribute to our goal of doubling our business in the next several years.    Responsible for developing, growing, and maintaining a profitable, diversified book of business through marketing, underwriting decision making, building mutually beneficial agent/brokers relationships and establishing a marker-facing leadership presence, and application of underwriting tools, systems, and expert resources. Guides/mentors less experienced underwriters in their respective area of expertise, including regular employee coaching with feedback to the manager on progress of the employee.    We...
Liberty Mutual Chicago, IL, USA Full Time
HUB International
09/22/2025  
Senior Account Manager - Employee Benefits
About HUB    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of- a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.       Why Choose HUB?     Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for...
HUB International Chicago, IL, USA Full Time
HUB International
08/24/2025  
Senior Account Manager and Team Lead - Commercial Lines
About HUB    In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.     Why Choose HUB?    Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an...
HUB International Chicago, IL, USA Full Time
Amynta Group
03/22/2025  
Vice President
We’re thrilled that you are interested in joining us here at the Amynta Group! Vice President (VP)-Underwriting is responsible for producing, underwriting, managing and retaining profitable business for the company. The primary objective of the VP-Underwriting is to underwrite, maintain and grow the Ambridge portfolio in accordance with the business plan, strategy, authority levels, company policy and regulatory environment for a specific product and/or line of business. VP-Underwriting reports directly to the Senior Vice President (SVP) with shared responsibility for the underwriting performance for the respective product line at Ambridge. Working in conjunction with the SVP, VP-Underwriting is expected to plan and implement activities within their team to ensure Ambridge meets is underwriting business objectives Underwriting Provide advanced technical expertise with service of new and existing clients through cross-selling opportunities, account development, execution...
Amynta Group Chicago, IL, USA Full Time
PURE Insurance
12/15/2025  
Underwriting Specialist - Midwest
Location: Chicago, Il or Dallas, TX Type: Full-Time; Hybrid In-Office 3 days/Remote 2 days    Compensation: $95k-$115k p lus annual discretionary bonus potential         Meet the Leadership Team:      Tyler Hall Michael Dayton Lindsey Meyer       Who We Are:       PURE Insurance is a reciprocal exchange which is just a fancy way of saying we are owned by the members we insure. Why does it matter? Well, it’s part of what makes PURE, PURE! It means that you’ll never hear us talk about stock prices or maximizing profit because serving our membership is our only priority. And we can’t do that without our strategic underwriters that responsibly review risks to protect our membership .         Who You Are:       You are empathetic , passionate , intellectually curious and a team player that never...
PURE Insurance Chicago, IL, USA Full Time
Acrisure
12/14/2025  
Senior Manager, Field Marketing
Job Description About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.     Job Summary   Acrisure is seeking a   Senior Manager, Field Marketing ,   North America Retail (NAR)   to lead a regional Field Marketing pod and ensure consistent, high-quality local...
Acrisure Chicago, IL, USA
Berkley
12/14/2025  
Regional Manager - Commercial
Company Details   Berkley Surety is a highly professional, service-oriented surety underwriting management company, providing a full spectrum of bonds for contract, environmental, and commercial surety accounts through multiple distribution channels in both the United States and Canada. We write on behalf of W. R. Berkley Corporation member company Berkley Insurance Company, which has an A.M. Best rating of A+ (Superior). We pride ourselves on building strong relationships with our agents. We highly value the insight and expertise our agency partners bring to the table which helps us provide timely and predictable surety solutions.   Company URL:      www.berkleysurety.com                                    Responsibilities                   Oversee the profit center for a particular line of business. Produce, manage and underwrite new and renewal business from assigned agents/brokers in the primary line of business....
Berkley Chicago, IL, USA
HUB International
12/12/2025  
Front End Lead Developer
ABOUT US   At HUB International , we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.  HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.  ABOUT THE ROLE Reporting to the Sitecore...
HUB International Chicago, IL, USA Full Time
Hiscox
12/11/2025  
VP, Corix Underwriting
Job Type: Permanent Build a brilliant future with Hiscox   Job Title: VP, Corix Underwriting Reporting to: SVP, Corix and Head of Strategic Integration Location: Boston, Chicago, Hartford, LA, New York and Atlanta Job Responsibilities include: Talent Development: Develop a strong and high performing team Participate in the identification and hiring of underwriting talent. Train new Underwriters, and coordinate with others, to establish training to optimize growth and loss ratio performance of the underwriting team Provide continual coaching and feedback to a team of high-performing Vertically focused Underwriters for the Corix business, and focusing their efforts to achieve growth, service and profitability goals Develop and establish Vertical Centers of Excellence (COEs), including regular forums and reporting, and ensure COEs are influential in changes to underwriting rules, coverage changes, underwriting guidelines and pricing...
Hiscox Chicago, IL, USA Full Time
CNA
12/11/2025  
Senior Actuarial Consultant/Consultant, Pricing (Warranty)
You have a clear vision of where your career can go. And we have the leadership to help you get there.  At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.  As a member of CNA’s Actuarial organization, you will be part of a community that provides deep specialization and discipline as trusted advisors, unlocks data to enable business partners to advance our global market strategy, and drives business solutions through actionable analytics and insights. Consider an actuarial opportunity on CNA's Warranty team. In this position you will develop and recommend actuarial pricing and perform profitability reviews for CNA's Warranty Consumer & Commercial Products business unit. You will collaborate with business partners at all levels and Actuarial senior leaders. You will serve as a trusted advisor to provide actuarial analyses and insights to...
CNA Chicago, IL, USA Full Time
Brown & Brown
12/10/2025  
Associate Underwriter
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Nexus Specialty Inc. is seeking an Associate Underwriter to join our growing team!         The underwriter will play a key role working with the product leader to help grow a profitable book of Product Recall & Contamination business for companies in the larger middle market and corporates segment.  The underwriter will take an active part in the development and implementation of an underwriting strategy that identifies profitable market opportunities and broker relationships.     How You Will Contribute :     Underwrite, manage and develop a book of primary and excess renewal business on current product recall & contamination products. Partner with the product leader to review and manage overall book performance and production results. Analyze risks and book of business...
Brown & Brown Chicago, IL, USA Full Time
Acrisure
12/10/2025  
Senior Director, Go-to-Market Marketing
Job Description About Acrisure    A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing   cutting-edge   technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more .       In the last twelve years, Acrisure has grown in revenue from $38 million to almost   $5 billion   and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.     Job Summary:    Acrisure is seeking a   Senior Director, Go-to-Market (GTM) Strategy   to   establish   and lead a world-class GTM function that turns strategy into commercial action....
Acrisure Chicago, IL, USA Full Time
Huntington
12/09/2025  
Regional Banking Relationship Manager Senior
Description Summary: The Regional Banking Relationship Manager Sr. is responsible for acquiring new business relationships to Huntington as well as maintaining and deepening business relationships with existing customers. This is done by providing insights and guidance to business owners.  Depending on market assigned portfolio size recommended as 30 to 60 clients Target market is businesses with sales sizes $2 MM to $50 MM and credit exposures up to $25 MM. This role serves a senior level sales position within Regional Banking with heavy focus on business with greater than $25 MM in sales and functions as the back-up to the Market Manager while providing credit and mentoring guidance to junior colleagues. Duties and Responsibilities: Acquires new, profitable business relationships through aggressive prospecting, networking and providing insights and advice. Builds and maintains a robust network of...
Huntington Chicago, IL, USA Full Time

 

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