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Customer Service senior service account manager Ohio

81 senior service account manager jobs found

Great American Insurance Group
02/28/2025  
Senior Account Manager-Specialty Equipment Services Division
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best. Who we are:   In the Specialty Equipment Division, we help businesses stay in business when bad things happen to their...
Great American Insurance Group Cincinnati, OH, USA Full Time
Encova Insurance
12/08/2025  
Senior Commercial Lines Product Manager Featured
The salary range for this job posting is $97,153.00 - $155,445.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Encova Insurance has an opening for a Senior Commercial Lines Product Manager. We have a strong preference towards candidates who reside within a two to three hour driving range of our office in Columbus, Ohio, but we will consider well qualified candidates who reside in any state where we can hire as seen on our careers page. We are looking for a candidate with significant experience with mid-large account commercial lines underwriting and including time spent in product manager role. This role reports to the Director,...
Encova Insurance Columbus, OH, USA Full Time
MarshMcLennan
12/14/2025  
Sr. Benefits Account Manager
Company: Marsh McLennan Agency Description: JOB TITLE: Senior Benefits Account Manager JOB TYPE: FLSA Non-Exempt SUMMARY: The Senior Benefits Account Manager position is a vital contributor to the client services team.  The successful candidate will be experienced with strong employee benefits insurance account (broker) support.  This position is set apart as a lead or expert “power user” for a given account team.  ESSENTIAL DUTIES & RESPONSIBILITIES: Data Entry Utilize agency management systems to conduct data entry Documentation Benefit Point & ImageRight Enter client data into Benefit Point adequate to complete following: RFP’s Prospect/opportunity Report Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation Customer Service Provide support for Account Executive through duties and responsibilities listed this Job Description and...
MarshMcLennan Mansfield, OH, USA Full Time
Nationwide
12/13/2025  
Director, Relationship Manager - Retirement Solutions (Corporate/Private Sector)
Are you passionate about being part of a team that delivers extraordinary care to help individuals and businesses prepare for and protect their retirement? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will manage a team of Relationship Managers overseeing our Corporate/Private sector clients located in the Western, Midwest, and Southern parts of the US. This position can be located anywhere in that geographic territory provided they are near a major metropolitan airport. This is an H.SD140 pay band. #LI-COLE Job Description Summary At the heart of our work with retirement plans for large, high-profile organizations is the desire to help individuals retire successfully. Multiple decision-makers are engaged in plan selection, enhancements and...
Nationwide Columbus, OH, USA Full Time
Westfield
12/03/2025  
Agribusiness Underwriting and Sales Manager
Job Summary The Commercial Lines Agribusiness Underwriting and Sales Manager leads a geographic region for farmowners and commercial agribusiness lines. Their direct reports review and evaluate new business and renewal business based on company underwriting guidelines, target segments, competition, and geographic focus. The role collaborates with key business peer included in the CL integrated operating model to develop and implement strategies designed to achieve and sustained profitable growth. The role drives underwriting excellence, develops, and monitors key underwriting and sales performance metrics. The role performs all necessary travel to agencies and/or customers while leading a team of underwriters to manage a profitable book of farmowners and commercial agribusiness. The role also provides leadership for an underwriting team, including building strong underwriting acumen and trying to inculcate a customer-focused sales culture, and overseeing the agency management...
Westfield Westfield Center, OH, USA Full Time
Acrisure
12/01/2025  
Senior Account Manager
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The role of the Commercial Lines Senior Account Manager is the support of the team through marketing of accounts including negotiation with underwriters to obtain optimal coverage and pricing. Additional responsibilities include the utilization of...
Acrisure Beachwood, OH, USA
Westfield
11/22/2025  
Casualty Claims Senior Representative
Job Summary The Claims Senior Representative serves as a technical expert on claims adjusting and handles injury, material damage, negligence, compensability, damage, and coverage issues. The role determines coverage and investigates, analyzes, negotiates, and settles claims not requiring outside investigation. The role delivers quality customer service in a high volume, moderate complexity work environment and mentors less experienced Adjusters on the team. Westfield Casualty Claims resolves third party liability claims involving injury, property damage, construction defect, personal & advertising injury, and environmental cleanup - both pre-suit and in litigation.  This role is not eligible for visa sponsorship.   Job Responsibilities Determines whether proper coverage exists for the type of claim assigned.  Investigates thoroughly to obtain relevant facts concerning all aspects of the claim, such as coverage, liability, legal climate, potential exposure, and...
Westfield Westfield Center, OH, USA Full Time
Core Specialty
11/14/2025  
Senior Cloud Engineer
- The Cloud Engineering team is seeking a Senior Cloud Engineer with experience primarily in Microsoft Azure to facilitate solution delivery and operational needs within the group. This individual will play a crucial role in implementing enterprise cloud solutions for our business. Key Accountabilities/Deliverables: Design and Implement Infrastructure as Code (IaC) Develop and maintain modular, secure Terraform configurations for deploying Azure resources. Utilize version-controlled code (GitHub) with state management and remote backends. Create reusable Terraform modules to standardize infrastructure provisioning. ​ Build and Maintain CI/CD Pipelines Develop GitHub Actions workflows for Terraform plans/applies and Docker builds/deployments. Integrate code linting, security scanning, approvals, and environment gates into pipelines. Deliver Scalable Solutions in Microsoft Azure Translate business and application requirements into...
Core Specialty Cincinnati, OH, USA Full Time
CorVel
11/13/2025  
Claims Supervisor
The Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of the claims department and CorVel. This is a Hybrid role.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Supervises claims staff in their day-to-day operations Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval) Provides technical and jurisdictional guidance to claims staff...
CorVel Dublin, OH, USA Full Time
Huntington
11/05/2025  
Commercial Loan Closing Manager, Auto Finance
Description Summary: The Commercial Loan Closing Manager, Auto Finance is responsible for commercial loan closings and account servicing for Huntington’s Floorplan Vehicle Finance team. They will manage a team of commercial loan closers and an account serving specialist. Duties and Responsibilities: Responsible for the integrity of all commercial and floorplan loan closings, which includes real estate due diligence, review of documentation and regulatory compliance review. Manages deposit account servicing for the segment, which includes submitting documentation for fraud as well other regular account maintenance requests Helps facilitate syndicated loan closings, representing Huntington as agent and participating bank in Auto Finance’s syndicated relationships Implements new policies and procedures to make the area more efficient and in compliance with corporate and regulatory requirements. Acts as a...
Huntington Columbus, OH, USA Full Time
Huntington
11/05/2025  
CRE Portfolio Manager III
Description Summary: The CRE Portfolio Manager III services, deepens, and retains assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities, per established Huntington policies, procedures, and Guiding Principles within the CRE organization. Duties & Responsibilities: Owns primary responsibility for the credit and monitoring of Commercial portfolio risks. Responsible for underwriting quality, portfolio administration, and credit quality of assigned portfolio working directly with the Team Leader, Regional Commercial Management, and Regional Credit Officer. As appropriate, assists in optimizing customer relationships working directly with Relationship Managers, Treasury Management, and other team members to effectively grow fees, deposits, and portfolio revenue by presenting practical Huntington financial solutions to customers....
Huntington Cleveland, OH, USA Full Time
Westfield
10/02/2025  
Field Senior Claims Representative - Michigan
Job Summary The Claims Senior Representative-Property Field serves as a technical expert on claims adjusting. The role determines coverage and investigates, analyzes, negotiates, and settles claims not requiring outside investigation. The role delivers quality customer service in a high volume, moderate complexity work environment and mentors less experienced Adjusters on the team. Westfield Property Claims resolves first party personal, commercial, and agriculture property claims, including structural damage, business and personal property, and business income losses. This role is not eligible for visa sponsorship.   Job Responsibilities Determines whether proper coverage exists for the type of claim assigned.  Investigates thoroughly to obtain relevant facts concerning all aspects of the claim, such as coverage, legal climate, potential exposure, and damages, and makes decisions on claim resolution.  Meets established goals & objectives, arranges for salvage...
Westfield Westfield Center, OH, USA Full Time
Acrisure
03/22/2025  
Account Manager, Personal Lines
About The Role The Account Manager I is responsible for serving as the primary point of contact for existing and potential customers in the insurance industry. They support the development of client relationships, promote services, and assist in designing portfolios and solutions for potential clients. The Account Manager I also maintains relationships with other professionals to indirectly increase the employer's market share. Responsibilities: Serve as the primary point of contact for existing and potential customers. Support the development of relationships with clients and learn client business needs. Promote services, design portfolios and solutions for potential clients, advise potential clients, and perform other consultative activities. Work to maintain relationships with other professionals through which the employer indirectly increases its market share. Collaborate with the Account Executive, Producer, and/or more senior Account Manager to achieve sales and...
Acrisure Grandview Heights, OH, USA Full Time
Oswald
12/10/2025  
Client Service Administrator - Group Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible to provide internal support to an account management team for an assigned book of business; collaborates with sales and service staff by account, interfaces with clients and carriers, maintains records, and performs other general administrative duties. A Day in The Life : Provides direct administrative support as required for two to three assigned Client Managers; responds to requests for assistance in a timely and collaborative manner. Supports the assigned team in the retention of the existing client base; confers with the team on opportunities to up-sell and/or cross-sell additional Oswald products and services. Serves as a client contact and identifies and assesses customer’s needs quickly and accurately; solves problems systematically, using sound...
Oswald Cleveland, OH, USA Full Time
Encova Insurance
12/03/2025  
Underwriter, Small Business Featured
The salary range for this job posting is $61,742.00 - $110,642.00 annually + bonus + benefits. Pay Type: Salary The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process. Preferred candidates will work a hybrid schedule based in our Columbus, Ohio office. However, remote candidates outside Columbus who reside in one of our payroll approved states may be considered. Candidates will have underwriting experience with Package Lines and Workers' Compensation. We may hire a senior level depending on candidate qualifications. (compensation shown is inclusive of the non-senior and senior level) This role will report to a Regional Vice President, Commercial Lines. Are you a Referral? If you...
Encova Insurance Columbus, OH, USA Full Time
Central Insurance
11/23/2025  
Software Engineer Featured
Location: Van Wert, OH; Dublin, OH Work Model: Hybrid  Position type: Full time - salary     We’re a team of employees passionate about delivering best-in-class customer service and driving innovation in IT support. Integrity, relationships, and excellence are at the heart of everything we do. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! Billing is one of the most complex and mission-critical domains in our technology stack. Our systems handle massive volumes of usage data, complex account hierarchies, and real-time payment workflows that directly impact customer satisfaction and business performance. We’re looking for a Software Engineer with strong COBOL experience to help us maintain and evolve our mainframe-based billing platform. This isn’t just a maintenance role, it’s a chance to be a key player in a high-impact modernization effort....
Central Insurance Van Wert, OH, USA
EMC Insurance
11/18/2025  
Territory Management Consultant Featured
At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.    **This position can be performed remotely for candidates who reside in Ohio** Essential Functions: Oversees an assigned territory with broad and challenging agency partners driving profitable premium growth to achieve financial and operational goals Creates, implements and executes territory and agency strategies to achieve short term and long term goals utilizing all company programs, tools and resources in collaboration with internal business partners Leads a collaborative, proactive approach with underwriters to drive profitable premium growth within a territory through directing sales pipeline activity, identifying account leads...
EMC Insurance OH, USA Full Time
Oswald
11/12/2025  
Data Consultant - Employee Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...
Oswald Cleveland, OH, USA Full Time
Oswald
11/12/2025  
Data Consultant - Employee Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible for performing and presenting data analysis for assigned accounts and complete special project deliverables in the Group Benefits Business Unit; conducts complex analysis and customized models on multi-national accounts across many lines of coverage and varying funding mechanisms. Supports sales growth and retention objectives. A Day in The Life : Manages large projects from inception and design through post-implementation assessment, working closely with internal departments and clients. Attends client meetings as lead data consultant; presents to key business leaders to explain analytical findings and financial recommendations; demonstrates strong client-facing skills and engenders client’s confidence in the data recommendations / findings. Provides...
Oswald Cleveland, OH, USA Full Time
Oswald
11/12/2025  
Client Manager - Employee Benefits Featured
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary : Responsible to provide external support to clients for an assigned book of business, giving internal direction to the client management support team; collaborates with internal resources as needed to ensure the client's needs are satisfied with responsibility for retaining existing business. A Day in The Life : Serves as the key service contact to identify, design, communicate and implement cost effective benefit solutions to minimize risk; responds to requests for assistance in a timely and collaborative manner. Approximate workload defined by Practice: Large:  6 - 10 accounts; total book value of $1M - $1.5M. Middle Market:  25 - 75 accounts; total book value of $300K - $1M. Small Market:  30 - 44 accounts (efficiencies of scale considered); total book value of...
Oswald Cleveland, OH, USA Full Time

 

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