10/23/2025
Payroll Partner Service Advocate
Featured
Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance.
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
The Payroll Partner Service Advocate is a key role for Pie's Payroll Partner team. This is a mid-level customer service team member who focuses on routine to advanced customer issues and resolves concerns and requests from payroll partners and insureds.
How You’ll Do It
Provide responsive, timely, and relevant service to payroll partners:
Handles phone, email, and platform-based communication with payroll partners and cross-functional stakeholders to provide excellent customer service,
Maintains SLA’s set by Payroll Partner Ops team in a consistent and...
Pie Insurance
USA
