69 customer service jobs found in Omaha

Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own. Pacific Life has a fantastic opportunity for career development with excellent promotional opportunities. We are seeking talented Financial Customer Service Representatives to join our teams in the Consumer Markets Division in our Omaha, NE offices. At Pacific Life, Financial Customer Service Representatives are a trusted guide for policyholders and contract...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Data Engineer works on internal Company applications, data solutions, and software applications for business development, analysis, and other operations for company personnel, agents, and customers. This position will be with National Indemnity Company located in Omaha, NE with a hybrid work environment requiring 50% in-office. #LI-KC1 / #LI-Hybrid What will you do? Builds and Maintains Applications; Data Pipelines and Architecture while ensuring Data Integrity Participates in Agile Ceremonies/on Agile Team Leads and facilitates collaboration among the team Regularly assists and guides...

Company: NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere?  Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.   The Data Warehouse Manager is responsible for the growth and development of members of the Data Warehouse including developers, BA/QA, and support staff. Holds regular one-on-one meetings with employees to maintain consistent communication, provide feedback, and assist in goal setting. Oversees creation, scheduling, and development of training processes for new employees. Oversees department's shared mailboxes and work by directing others on: creating work tasks, distributing work, communicating with users, etc. Oversees communication, scheduling, creating, maintenance, and quality of regularly Data Warehouse...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about! A day-in-the-life of a Roadside Assistance Technician As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”....

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description RESPONSIBILITIES: Only Considering local candidates at this time Must be a US Citizen or Green Card holder. No other visa status will be considered. Serve as the first point of contact for end users by providing technical support via live chat, self-service portal, and phone Diagnose, troubleshoot, and resolve hardware, software, and application-related incidents and service requests Document, categorize, prioritize, and manage incidents and requests accurately within the ticketing system Use published Knowledge Base (KB) articles to ensure consistent, compliant, and efficient issue resolution Ask targeted...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview The Product Systems Assistant is expected to provide customer service to end users of the binding unit's current rate, quote, bind, issue (RQBI) technology platform.  The candidate must be able to work closely with various support systems and understand and apply basic programming tactics. This individual is expected to form relationships with various support units such as IT Colony Rater programming team, Actuary, Filing, and Product Management. This role will work onsite 5x per week from our Omaha NE office location. Must be willing to work 2-4 hours every Saturday Essential Job...

WHAT WE'RE LOOKING FOR Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers’ Compensation Claims Professional. We have openings in our Omaha, Nebraska office.   HOW YOU'D CONTRIBUTE TO THE TEAM: Complete classroom training introducing workers’ compensation claims handling strategies, medical terminology, and legal concepts Learn to use claims management software and other databases for claims handling and reporting Learn to read and interpret complex documents including statutes, regulations, legal opinions, legal letters, medical records, medical bills, medical resource materials, investigation reports, claim notes, and claim data fields Manage medical treatment to provide the highest level of care while controlling costs Learn...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary Primary responsibility for all aspects of Office Administration & Claim intake for claims including but not limited to Auto, General Liability, Workers' Compensation and Property. The tasks would include: ●Triaging and sorting of mail, both physical and electronic, both incoming and outgoing ●Creating, printing and mailing of letters ●Organizing meetings and maintaining office supplies and equipment ●Providing support as needed to Claims Intake, Claims Index and Customer Service Representative teams Responsibilities ● Open, review, categorize and scan incoming mail, route to correct location. ● Post outgoing mail and outgoing Federal Express timely. ●...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description Role Summary The Service Desk Specialist (Extended Hours) 12:30am- 8:30am provides critical after-hours IT support for the organization, serving as the primary point of contact during overnight operations. This role requires a high level of independence, strong troubleshooting skills, and sound judgment to resolve incidents, manage escalations, and maintain service continuity with limited on-site leadership. The specialist supports users across multiple channels, adheres to established SLAs, participates in shift-left initiatives, and performs approved User Access Management (UAM) activities while ensuring security, compliance,...

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description A Brief Overview Argo Group currently has a challenging opportunity for an Account Manager in their Environmental line of business.  This position will provide support and assistance to the overall underwriting function through customer service, processing of various underwriting transactions, data research and analysis.  The Account Manager plays a pivotal role in delivering customer service excellence to our internal and external partners. This role will work onsite 5x per week at any of our Omaha (NE), Chicago, or New York City office locations. The primary duties and responsibilities of the role are: Analyze and...

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As a First Impressions Coordinator, you will be the first point of contact for guests, clients, and employees, ensuring a welcoming and professional environment. This role manages front desk operations, including phone and email communications, visitor management, scheduling, and coordination of office services. The Office Coordinator also supports facility needs, event logistics, and culture initiatives to ensure the smooth operation of the office and a positive workplace experience. Your job responsibilities as a First Impressions Coordinator: Greet and assist visitors and clients upon arrival, directing them to the correct conference rooms or contacts. Answer and direct all main line and...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of high complexity and high exposure Workers Compensation claims in multiple jurisdictions. The position will have increased responsibility for decision making within their authority and work under general direction from their manager. Job Responsibilities Confirms coverage of claims by reviewing policies and documents submitted in support of claims  Analyzes coverage and communicates coverage positions Conducts, coordinates, and directs...

Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As an Office Services Coordinator , you will play a key role in maintaining smooth daily operations and supporting the company’s culture and communications. This role oversees breakroom and office supply management, social media content creation, event coordination, and technology equipment tracking. The Office Services Coordinator also provides backup coverage for the front desk, mailroom, and call lines as needed, while helping to create an engaging, well-organized workplace experience for team members and visitors alike. Your job responsibilities as an Office Services Coordinator: Administrative Support Provide daily lunch break coverage for the front desk. Serve as backup for the front desk,...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Claims Representative - General & Product Liability | Multi State Jurisidication | Licensing: Reciprocal preferred - Hybrid Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?  Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture.  Deliver innovative customer-facing solutions to clients who...

Job Description Commercial Lines Account Manager Are you a dynamic, results-oriented professional seeking a challenging and rewarding career? If so, this role may be the perfect fit for you! At HUB, we value education, innovation, and continuous learning, and we’re excited to support you on your career journey. As an  Account Manager, you will be the main contact for our clients. You will build relationships with your team and clients while assisting them with customer service and ensuring their needs are met. You will have continuous learning and development opportunities to work towards your career goals. Your job responsibilities as an Account Manager: Provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency required timelines. Ensures timely processing of invoices and client requests. Work with client/team on gathering marketing data, preserving quotes, client/carrier correspondence and...

Responsible for providing consultation and training to employers regarding safety matters. Develop business partnership and ambassador-type relationship with insured policyholders. Evaluate physical premises, equipment, materials, work practices, and safety policies and programs.  Conduct safety surveys of employers’ premises to gather information to assist in risk selection as an integral part of the underwriting process.  Work with management to develop loss control strategies that will have the greatest impact on company success measures. Identify potentially hazardous conditions and unsafe acts that may have an adverse impact on employee claims and assist the client in reducing or eliminating those hazardous condition or unsafe acts. Review business processes and operations. Make recommendations for best practices in safety. Research and analyze technical information, specifications, type of equipment, legal standards, and losses, etc. Write and summarize technical...

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. The FP&A Analyst, coordinates, compiles, reviews, analyzes, reconciles, and interprets statistical and financial information from various sources to model, forecast, report, and make recommendations to management for one or more companies, branches and/or divisions. The activities include but are not limited to insurance data collection, data transfers, data manipulation and/or analysis, accounting, cash activity, financial and statistical reporting. Completes special reports required by regulatory offices or agencies and compiles data for Finance personnel, Berkshire Hathaway Corporate personnel...

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. The FP&A Analyst, coordinates, compiles, reviews, analyzes, reconciles, and interprets statistical and financial information from various sources to model, forecast, report, and make recommendations to management for one or more companies, branches and/or divisions. The activities include but are not limited to insurance data collection, data transfers, data manipulation and/or analysis, accounting, cash activity, financial and statistical reporting. Completes special reports required by regulatory offices or agencies and compiles data for Finance personnel, Berkshire Hathaway Corporate personnel...

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. Berkshire Hathaway Homestate Insurance Company is a member of the Berkshire Hathaway group of insurance companies owned by Berkshire Hathaway Inc. Hours:                         Flexible; Between 8:00 a.m. – 5:00 p.m. 15-20 hours per week depending on the applicant's schedule More hours available in Summer (up to 40 hours per week).          Join an established internship providing real world experience working directly with independent insurance agency partners around the country. Duties in the Marketing Communications Department include: Communicate with prospective agents...

Company: BHHIC Berkshire Hathaway Homestate Insurance Company As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. Want to work for a company with unparalleled financial strength and stability that also offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers. Our Underwriting Assistant reviews new and/or renewal policies and applications for acceptability and profitability within Company’s guidelines.  They also receive, record and assign new underwriting submissions to Underwriters and assist...