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Facilities customer service Wisconsin

157 customer service jobs found

SECURA Insurance Companies
06/10/2026  
Claims Customer Service Representative
Our Customer Service Representatives are based in the home office and serve as the first point of contact for our customers and uphold the highest level of service orientation. This includes but not limited to providing customer service support to internal and external customers, initiating new claim set-up and managing claims up to $5,000. RESPONSIBILITIES: Uphold the highest level of service orientation toward all customers and comply with awesome customer service telephone expectations including “Mountain Standard Time (after regular hours)” coverage.  Covering these hours can alter starting the day at 8:30/9:30 AM CST to 5:30/6:30 PM CST depending on Daylight Saving time for AZ Process initial file set-up of Personal and Commercial Lines and Workers’ Compensation claims Assign losses to appropriate P&C Claims Associates, make first contact with insureds; create health tickets for WC Claims Assist in support of claims associates Index and batch incoming and...
SECURA Insurance Companies Neenah, WI Full Time
AAA - Auto Club Group (ACG)
05/27/2026  
Customer Service Representative - Grafton
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call Centers (ERS, Sales and...
AAA - Auto Club Group (ACG) Grafton, WI Full Time
Freeway Insurance Services America
05/21/2026  
Insurance Sales Agent - Customer Service
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and its family of companies - Freeway,...
Freeway Insurance Services America Milwaukee, WI Full Time
Freeway Insurance Services America
05/21/2026  
Insurance Sales Agent - Customer Service
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and...
Freeway Insurance Services America Kenosha, WI Full Time
Freeway Insurance Services America
05/21/2026  
Insurance Sales Agent - Customer Service
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound sales leads and walk in traffic Comprehensive paid training and licensing with continuous on-going training and mentorship Recognition culture Comprehensive Benefits package including medical, dental, vision and life insurance Retirement Plan: A 401K plan with a percentage of company-matched contributions Fitness: We reimburse up to $15 a month to an employee for their gym Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost Extra Perks: Access to disability, hospital indemnity, health advocate program, universal life, critical illness, and accident insurance plans. We even offer pet insurance Our Company: Confie and...
Freeway Insurance Services America Green Bay, WI Full Time
CorVel
05/14/2026  
Customer Service Representative I
The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions.  This is a remote position. This role requires internet upload and download speeds of at least 80Mbps.   ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answer phone calls, return phone calls Answer emails from clients, providers and internal referring offices Review previous history of the provider in MedCheck, Scheck and SalesCloud Consult with Supervisor or other departments to clarify answers to inquiries Contact provider to discuss findings at the appropriate level Maintain reports and spreadsheets as needed Additional duties as assigned   KNOWLEDGE & SKILLS: Knowledge of Workers Compensation fee schedules and regulations Effective verbal and written communication skills Good organizational skills...
CorVel Waukesha, WI Full Time
AAA - Auto Club Group (ACG)
05/07/2026  
Customer Service Representative - Milwaukee
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Position Description Why Choose a Career with the AAA The Auto Club Group (ACG) · Established brand that has been around for over 100 years. Our members know and trust us! · Branch Offices house travel, membership, insurance sales and support employees · You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: · Other Branch positions – Field Insurance Sales Agent, Travel Agent or · Other Departments such as: · Call...
AAA - Auto Club Group (ACG) Milwaukee, WI Full Time
West Bend Insurance Company
04/13/2026  
Claims Representative - Investigations Featured
This role is responsible for reviewing, analyzing, and investigating P&C insurance claims to determine their validity and ensure accurate and fair settlements. This role involves examining policy coverage, gathering evidence (such as statements, reports, and documentation), interviewing claimants and witnesses, and identifying potential fraud or inconsistencies.  Work Location This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.  Responsibilities & Qualifications Are you ready to put your problem-solving skills to work and make a real difference for customers? We’re looking for a motivated Claims...
West Bend Insurance Company Hybrid (Madison, WI)
TruStage
06/10/2026  
Sr. Claim Manager, Third Party Litigation (Hybrid: Madison, WI/Waverly, IA)
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:     This position is r esponsible for the day-to-day operations and providing direct leadership and management to front line claims staff. Ensures timely and effective application of TruStage policies and processes and is accountable for team goals related to customer service and compliance with best practices. Provides claim file...
TruStage Madison, WI Full Time
Sentry
06/09/2026  
Golf Course Food & Beverage Attendant
In this role you would be responsible for providing guests with friendly and efficient food & beverage service on the golf course. Golf Digest lists SentryWorld as one of America’s 100 Greatest Public Golf Courses. Join the team that’s responsible for making sure we continue to earn that honor. We’re currently looking to fill Golf Course Food & Beverage Attendant openings for the upcoming 2026 golf season. Apply today and spend your days on one of the finest parkland courses in the country! We are looking for someone that is focused, driven, and has a passion for the golf industry and customer service! If you think you are a good fit, we would love to hear from you.   What You’ll Do As a Golf Course Food & Beverage Attendant at SentryWorld, you will be a key piece in our guest’s experience. To ensure our guest’s expectations are exceeded, you’ll: Provide a prompt and convenient method for guests to obtain food and beverage items while on the course....
Sentry Stevens Point, WI Full Time
GEICO
06/09/2026  
Auto Damage Adjuster
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.   Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.   Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Experienced Auto Damage Adjuster- Eau Claire, Wisconsin Salary: $29.51 -$37.65 per hour/$59,000-$75,850 We are looking for talented Auto Damage Adjusters to join our team in Eau Claire, Wisconsin. As an experienced...
GEICO Eau Claire, WI Full Time
Relation
06/09/2026  
Operations Coordinator
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.   WHAT WE’RE LOOKING FOR The Operations Coordinator provides comprehensive administrative and operational support to the organization, ensuring efficient day-to-day business operations, exceptional client service, and effective coordination across teams. The individual in this role must have strong interpersonal, organizational, and problem-solving skills, with a proactive and client-focused mindset. The Operations Coordinator acts as an ambassador of company culture, supports leadership initiatives, and...
Relation Mequon, WI Full Time
Travelers
06/09/2026  
General Liability Senior Technical Specialist-Public Sector
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...
Travelers Brookfield, WI Full Time
QBE
06/08/2026  
Licensing Specialist
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to manage the efficient processing of licensing and appointments for agents, agencies, and adjusters, ensuring compliance with regulations. This role involves overseeing the end-to-end coordination, monitoring progress, and providing training and mentorship to teammates. Additionally, the role includes auditing and addressing compliance issues to maintain regulatory standards. Location: Madison, Wisconsin Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The hourly range for this role is: $29.75/hour - $44.50/hour Your New Role Serve as a liaison between licensing and business partners to coordinate appointment initiatives for distribution partners. Manage end-to-end licensing and appointment activities for agents and agencies with a strong focus on accuracy, timeliness, and...
QBE Madison, WI Full Time
Sentry
06/05/2026  
Account Specialist - Stevens Point, WI
As an Account Specialist with Sentry, you’ll serve as a relationship builder to customers and internal partners to develop positive relationships with assigned accounts or regions. This role is required to work standard hours of Monday - Friday from 8 AM - 4:30 PM CST and will follow Sentry's hybrid work model working out of the Stevens Point, WI office. What You'll Do: Serve as primary point of contact and resource for designated producer(s), customers, and/or agents within the territory.  Act as a relationship builder by using a combination of soft skills to connect with internal teams, customers and agents to form positive relationships Partners with producers to service existing book and identify opportunities for partner placement agency (Parker Stevens Agency or Hortica Brokerage) Makes detailed decisions, and understands business risks and consequences of them Serve as primary point of contact and owner of all service-related items, such as incoming...
Sentry Stevens Point, WI Full Time
Markel
06/05/2026  
Regulatory Compliance Analyst
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This role supports regulatory compliance across assigned insurance products and jurisdictions while enabling efficient product development, filings, and ongoing lifecycle management. The Regulatory Compliance Analyst partners closely with internal stakeholders and external regulators to interpret and apply state insurance laws, evaluate regulatory impact, and ensure filings, forms, and practices align with legal requirements and business objectives. The role operates with moderate autonomy under general...
Markel Milwaukee, WI Full Time
Markel
06/05/2026  
Claims Examiner II
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! This position will be responsible for the resolution of moderate complexity and moderate exposure first party property claims in multiple jurisdictions. The position will have increased responsibility for decision making within their authority and work under general direction from their manager. Job Responsibilities Typically handles low to moderate low exposure claims. Confirms coverage of claims by reviewing policies and documents submitted in support of claims.  Analyzes coverage and...
Markel Milwaukee, WI Full Time
QBE
06/05/2026  
Senior Cyber Architect
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to strengthen and extend the capacity of the Cyber Security Strategy & Architecture team in response to increasing global demand across cyber initiatives, particularly in security operations, threat management, and emerging areas such as AI and data. The role ensures architectural guidance is available at the pace of business and security demand, reducing delays and enabling more consistent and scalable security outcomes across a federated global environment. Location: Madison, WI Work Arrangement: Hybrid working expectations The salary range for this role   is:  $137,500.00 - $206,500.00 Responsibilities Provide architectural support to security operations, with a strong focus on threat management and operational security effectiveness Support analysis and resolution of findings from security assurance activities, ensuring...
QBE Madison, WI Full Time
TruStage
06/04/2026  
Technology Analyst
At TruStage, we’re on a mission to make a brighter financial future accessible to everyone.  We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what’s possible. We need you to help us shape what’s next. You’ll be encouraged to share your experiences, ideas and skills to help others take control of their financial future. Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition Job Purpose:   In an expert/ lead capacity, this position is accountable for providing leadership and business analysis consulting to IT managers, Agile teams, stakeholders, product owners and business owners for large, complex initiatives and day-to-day support. The incumbent performs needs assessments, feasibility analyses, and requirements gathering, and prepares basic...
TruStage Madison, WI Full Time
Sentry
06/03/2026  
Seasonal Outfitter Attendant
Oversees outfitter desk providing guests with rentals and recommendations on recreational activities, services, dining, and other local amenities. At the Inn at SentryWorld, we focus on the guest experience. We’re looking for a Seasonal Full-time Outfitter Attendant, who’ll assist guests with rentals and suggestions on recreational activities, dining, and local events. You’ll be the premier person to connect our guests with a great local experience. What You’ll Do As an Outfitter Attendant, you will: Work in coordination with the other Front Office Team Members to create a warm, welcoming environment for each and every guest. You will serve as the primary contact for guests interested in learning more about our SentryWorld facilities while exhibiting courteous manners in accordance with Sentry Services Standards Increase guest utilization of SentryWorld facilities by promoting our services, activities, and amenities. Assist guests in the Outfitter and answer...
Sentry Stevens Point, WI Full Time

 

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