6 jobs found in Pittsfield, MA

Are you a problem solver who enjoys diving into issues, breaking down barriers and providing solutions? Do you enjoy challenges and possess strong interpersonal skills to effectively communicate with both external customers and business teams? Is a culture where People Count, We Do the Right Thing, and We Hold Ourselves to Very High Standards important to you? If so, then you might be our next Multi-Life Billing & Service Specialist! You will Process timely and accurate invoices Manage post-sale operations to meet the needs of various clients Manage end to end communication, resolution and communication to customer inquires Build and maintain strong relationships with assigned Multi-Life customers Proactively manage customer plans activity to ensure integrity of all assigned accounts, timely communication, and accurate data Provide upfront and continual education of the customer on Guardian processes, policies, procedures including self- service...

As a Multi-Life Regional Account Manager III , you will play a critical role in managing key client relationships and delivering exceptional service within Guardian’s Multi-Life team. This position will begin with a primary focus on Multi-Life Disability, and over time, you’ll have the opportunity to expand your expertise to include Life products, broadening your skillset and career growth. You Are A self-starter fueled by collaboration and complex problem solving. Able to transform conceptual thinking into actionable insights. Comfortable partnering across the company with underwriters, wholesalers, product creators, market developers, technology and service partners, and leadership. Driven by a desire to deliver exceptional experiences for employers, employees and producers. You Will Act as the overall relationship manager throughout the lifecycle of a case—from implementation through successful delivery of service administration for key...

As an Agile Product Owner, you’ll be the voice of the customer and the champion of delivering value. You’ll guide your team through multiple define-build-test cycles, ensuring features align with business objectives and user needs. Your role is all about collaboration—working closely with stakeholders, product owners, and the Agile Release Train to prioritize and deliver impactful solutions. You Are A strategic thinker with an Agile mindset and collaborative spirit Comfortable managing priorities and making decisions in fast-paced environments Passionate about understanding user needs and creating exceptional experiences Skilled at balancing business value with technical feasibility A clear communicator who thrives in cross-functional teams You Will Accept user stories as done throughout iterations with multiple define-build-test cycles Collaborate with product owners to define and prioritize features for MVPs Engage with customers...

At Guardian, we live our Purpose every day. As champions of wellbeing for ourselves, our communities, and consumers, we focus as a team to turn what's possible into a reality. We create experiences for you to grow and enrich your career and future as a Disability Claims Specialist. We believe in your aspirations for purpose, leadership, and achievement in your professional and personal lives.   We will help build the core competencies you will need to be a successful Disability Claims Specialist. In your first year, we will provide extensive training in a highly supportive environment. If you have an internal drive to investigate using your critical thinking skills assessing policy matters and can manage competing priorities while meeting deadlines, this is your opportunity to make a difference, grow your career, and be a part of moving the organization into the future.    In the role, you will Analyze policy language, medical, financial, and other claim documentation....

Are you the colleague others turn to for input and leadership on a variety of projects? Someone who naturally excels at relationship building, execution and leveraging insights & feedback to inform business strategy?  Do you love variety in your work and the opportunity to problem solve and propose fresh strategies to the team? If so, the Practice Development Team is seeking a Business Program Manager. The right colleague will join our team to help us shape and execute Financial Professional (FP) productivity initiatives that are critical to the growth of our business. You are A self-starter who loves to solve problems independently and with others Someone who takes initiative and isn’t shy about jumping in, asking thoughtful questions and proposing solutions A relationship builder adept at working independently and with diverse teams and stakeholders across a variety of functions An enthusiastic, big-picture thinker who values data and experience when making...

Are you passionate about customer service and looking to build a long-lasting career in the insurance industry? Look no further! We invite you to join us at Guardian, a well-established Fortune 250 company with over 150 years of exceptional service. At Guardian, we value dedication and enthusiasm. We're not just offering a job; we're offering a chance to grow and develop your career within a supportive and dynamic environment. Experience the satisfaction of making a difference while working in a company that values its employees and their professional aspirations. Don't miss this incredible opportunity to be a part of an industry leader and start your journey towards a rewarding and fulfilling career as a Customer Service Representative . We look forward to welcoming you to the Guardian family and our Journey to 30! You will Resolve customer inquiries related to Life Insurance coverage; while ensuring you deliver a 5-star customer experience  Research premium or loan...