26 jobs found in Columbia, MO

A company built to serve you. It's your career, Shelter it! Customer Services Technical & Support Manager $78,949 - $101,055 minimum starting pay Job Level: Manager What You Will Be Doing: Direct and oversee contact center technology, workforce management, analytics, and performance metrics in support of Customer Services operations across multiple locations. Responsible for the configuration, implementation, maintenance, and support of telephony and network systems, including integration with supporting business applications. Provide leadership to assigned staff, establish and maintain operational procedures, collaborate with internal business partners, and ensure the development and maintenance of service center reporting. Oversee scheduling administration and workload distribution across service channels and contact types, including policy service and sales, claims reporting, general inquiry, and related Customer Services functions. Develop...

Role Details Job Title: Transaction Coordinator Location: Onsite in Columbia, MO Reports To: Underwriting Supervisor  Employment Type: Full time Job Requisition ID: Requisition Begin Date: 5/19/2026 Requisition End Date: 7/19/2026 Role Overview As a Transaction Coordinators you will fulfill new and existing client requests quickly and accurately.  Our Operations Team submits new account applications, executes physical contracts, processes billing, and handles legal document change requests.  Transaction Coordinators would be exposed to basic account underwriting, which involves reviewing credit reports and other documentation to determine rates and quote surety bond premiums.  Key Responsibilities Issue documents from external insurance systems Submit applications to multiple underwriting companies Execute changes on legal documents Analyze market appetite for submission insight What You Bring Ability to prioritize tasks in a...

A company built to serve you. It's your career, Shelter it! Temporary Claims Assistant $17.06 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.  What You Will Be Doing: Perform general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies and handling telephone duties. Perform any other related duties necessary to ensure the Unit is functioning efficiently. Also pay bills, update all rosters and emergency contacts, and assign claims. Make payments on claims at the adjuster or management request. Make phone...

A company built to serve you. It's your career, Shelter it! Facilities Maintenance Worker (2nd shift) $15.51 minimum starting pay + 10% shift differential ($17.06) Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Perform general maintenance and janitorial duties requiring knowledge and expertise of chemical usage and operating equipment required for position. Due to the duties and responsibilities of this position, a Motor Vehicle Report may be ordered on final candidates. Shift hours are from 4:00 pm – 12:30 am Monday-Friday What We're Looking For: Good knowledge...

A company built to serve you. It's your career, Shelter it! Administrator of Agency Records $21.08 - $26.14 per hour Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Calculate, process and distribute monthly, quarterly and annual Agent, Agency Recruiting Specialist (ARS), Sales District Leader (SDL), and Regional Sales Leader (RSL) bonuses. Assist in preparing and distributing TrAC Recruiting Documents and overseeing and administering the TrAC Staff Reimbursement Program. This includes determining eligibility, assisting Agents with signing-up for the program, and reimbursing Agents who...

A company built to serve you. It's your career, Shelter it! New Business Specialist $19.28-$23.13 minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands.  Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: The New Business Specialist is responsible for accurately and efficiently managing all documentation, communication, and collaboration involved in the processing of new life insurance applications within the Life Company. This role serves as the central communication point between Underwriters, Medical Records Retrieval Specialists and field marketing including Agents and Sales District Leaders. Responsible for core duties...

Are you an experienced workers’ compensation claims leader who loves developing talent and solving complex problems? MEM Insurance is looking for a Claims Manager to lead a team of seasoned claims professionals handling higher-complexity workers’ compensation claims. In this role, you’ll blend hands-on technical guidance with people leadership—coaching your team on complex coverage, litigation strategy and high‑exposure claims while fostering a culture of accountability, collaboration and continuous improvement.   Reporting to the Claims Operations Manager, you will oversee day-to-day operations for a complex claims team, drive consistent, high‑quality outcomes, and champion process enhancements that improve the experience for our policyholders, injured workers and internal partners. If you’re energized by mentoring others, making strategic decisions and shaping how complex claims are managed, this is a great opportunity to make a meaningful impact on our organization...

Are you a detail-oriented professional with a passion for helping others and navigating complex situations? MEM Insurance is seeking a Claims Representative to join our collaborative and mission-driven Claims team.   In this role, you’ll manage a caseload of moderately complex workers’ compensation claims, ensuring quality care for injured workers while protecting the financial integrity of our policyholders. You’ll work closely with internal teams, policyholders, and external partners to investigate claims, develop return-to-work strategies, and negotiate fair settlements. If you thrive in a fast-paced environment and are committed to making a meaningful impact, we’d love to hear from you.     Essential Duties and Responsibilities Investigate and manage moderately complex workers’ compensation claims, ensuring compliance with state laws and MEM guidelines. Analyze statements and records to determine compensability and communicate findings to...

MEM Insurance is seeking an HR Intern to join our Human Resources team and gain hands-on experience in a collaborative, people-first environment. This internship offers meaningful exposure to HR operations, systems implementation, and employee support while contributing to initiatives that directly impact our employees and business. As an individual contributor, you’ll work closely with experienced HR professionals and play a key role in supporting day-to-day HR coordination and special projects.   This role is ideal for someone eager to learn how Human Resources supports both employees and organizational success while working in a culture that values teamwork, accountability, and continuous improvement.     Essential Duties and Responsibilities Support the implementation of the Paylocity system by serving as a project coordinator, partnering closely with the Project Manager and HR team members to track tasks, timelines, and deliverables. Provide...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated underwriting trainee to join our team. This job performs and applies insurance coverage, rules and guidelines to execute the underwriting decision-making process according to Company underwriting philosophy. This job includes training and development through completion of the Company’s underwriter training program for the assigned line of insurance and requires the person to: Learn various insurance coverages and contracts along with company philosophy and procedures, in order to make...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to: Investigate and assemble facts, determine policy coverage,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company’s claims training program for the assigned line of insurance and requires the person to: Investigate,...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 1 day per week. Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated entry level Underwriting Policy Support professional to join our team. The position requires the person to: Effectively communicate with policyholders, claimants, agents and other departments through verbal and/or written correspondence. Perform complex processing responsibilities as assigned within the department. Verify all required underwriting information is available on new business. Organize new business into electronic system work flow. Review and handle routine renewal...

Are you a seasoned claims professional with a passion for navigating complex cases? MEM Insurance is seeking a Senior Claims Representative to join our Claims team. In this pivotal role, you’ll manage high-exposure workers’ compensation claims, lead investigations into coverage and fraud, and collaborate across departments to drive strategic outcomes. You’ll be a key decision-maker, a mentor to junior adjusters, and a champion of process improvement—all while ensuring exceptional service and regulatory compliance.   At MEM Insurance, we don’t just protect our customers—we empower our employees. We foster a culture of integrity, collaboration, and innovation. Our team thrives on solving challenges together, supporting one another, and making a meaningful impact in the lives of our policyholders and injured workers.       Essential Duties and Responsibilities: Claims Handling & Administration Manage highly complex claims involving...

  Are you motivated by helping people through moments that matter while delivering excellent service behind the scenes? MEM Insurance is seeking a Medical‑Only Claims Representative to join our Claims team. In this role, you will manage a caseload of workers’ compensation medical‑only claims, ensuring timely, compliant, and thoughtful handling from first notice through closure. You will play a critical role in coordinating quality medical care, maintaining accurate claim documentation, and collaborating with internal partners to deliver positive outcomes for injured workers, policyholders, and our organization.   At MEM, we believe strong claims handling is built on teamwork, accountability, and continuous learning. This position offers the opportunity to grow your claims expertise while being supported by a collaborative culture that values both our customers and our employees.     Essential Duties and Responsibilities Under the general direction of the...

A career at Auto-Owners is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Field Investigator professional to join our team. The position requires the following, but is not limited to: Investigate, evaluate and determine appropriate disposition of all types of claims arising out of the Company’s business. Provide customer service to agents, insured’s and others in the course of handling claims to their conclusion. Meet with people involved with claims. Occasionally this may be outside our office environment. Increased role as a trainer/resource for...

  Are you someone who takes pride in keeping things organized, supporting others, and delivering excellent service? MEM Insurance is seeking a Claims Care Advocate to provide essential administrative and workflow support within our Claims Department. In this role, you will be a vital partner to Claims Operations, Subrogation and Technical Services, and Nurse Case Management, while also serving as a key point of contact for our policyholders and external partners.   As a Claims Care Advocate, you will help ensure claims processes move smoothly and efficiently by managing records, coordinating requests, supporting adjusters, and responding to customer inquiries with professionalism and care. This role is ideal for someone who enjoys variety in their day, values teamwork, and takes pride in contributing to a high-quality customer experience.   Essential Duties and Responsibilities Provide comprehensive administrative and workflow support across Claims...

Are you a highly organized professional who thrives on supporting senior leaders and keeping complex operations running smoothly? MEM Insurance is seeking an experienced Underwriting Coordinator to provide high-level administrative and operational support to the Assistant Vice President of Underwriting (AVP, UW).   In this trusted role, you will serve as a key partner to underwriting leadership, helping streamline processes, manage critical reporting, and ensure clear communication across underwriting teams. Your attention to detail, professionalism, and discretion will directly support our ability to deliver on MEM’s vision, mission, and values—while contributing to a collaborative, people-first workplace.   Essential Duties and Responsibilities Provide comprehensive administrative and operational support to the AVP, Underwriting in alignment with MEM’s vision, mission, and values. Maintain a high level of professionalism while handling sensitive and...

Are you someone who thrives on organization, communication, and making a meaningful impact behind the scenes? MEM Insurance is seeking a Medical Services Coordinator to support our Nurse Case Management (NCM) team within the Claims department. In this role, you will play an important part in coordinating non‑clinical administrative activities that allow our nurses to focus on delivering high‑quality, patient‑centered care.   You will serve as a key connector—working closely with healthcare providers, vendors, injured workers, and internal partners to ensure medical appointments, documentation, and care coordination activities are completed accurately and on time. Your contributions will help improve workflow efficiency, reduce administrative burden on clinical staff, and support MEM’s mission of helping people recover and move forward.     Essential Duties and Responsibilities Coordinate scheduling and logistics for medical appointments, diagnostic...

Are you early in your underwriting career and eager to grow with a company that truly invests in its people? MEM Insurance is seeking an Associate Underwriter to join our Underwriting team. This entry‑level role offers hands‑on experience supporting the review, analysis, and servicing of workers’ compensation accounts while developing a strong foundation in underwriting best practices.   As an Associate Underwriter, you will work closely with experienced underwriters, producers, and internal partners while learning MEM’s underwriting philosophy, tools, and approach to risk. This role is ideal for someone who is motivated to learn, values collaboration, and is excited to build a long‑term career in the insurance industry.     Essential Duties and Responsibilities Support the underwriting and servicing of an assigned book of workers’ compensation business under general supervision, applying MEM’s underwriting philosophy, guidelines, and rating methodology....