06/18/2026
Review standard procedures, shadow help desk staff, and resolve low-risk tickets under supervision Review network diagrams, server infrastructure, backup and patch schedules, and document common network support tasks Review security policies, shadow monitoring activities, participate in a tabletop exercise, and summarize key controls Assist with account provisioning, observe maintenance activities, update documentation, and complete a supervised administrative task Review governance documents, attend a change or risk discussion, complete a small improvement project, and present lessons learned with final feedback
PLM - Pennsylvania Lumbermens Mutual Insurance Company
Philadelphia, PA
