29 jobs found in Trenton

The Real Time Analyst position plays a crucial role in monitoring and managing the performance of the Contact Center in real-time. This role is responsible for real-time monitoring of queues, ensuring the correct number of agents are available to answer forecasted volume of incoming calls across all queues and intervals within the contact center environment. They will be accountable for monitoring critical business operations and performance indicators at an interval level in real-time. Hours: Shift will be Monday - Friday 7am - 3:15pm. Hybrid schedule available with 3 days in office and 2 days work from home. Position can be based out of our NJM Hammonton or Trenton office. Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job. Monitor...

Are you detail‑oriented, dependable, and passionate about helping others? As a Claims Support Assistant, you’ll provide essential administrative and customer support that keeps our claims operations running smoothly. You’ll work closely with claim staff, assist customers with questions, and help ensure timely, accurate claim handling—all while making a meaningful difference for people when they need it most. Schedule: Monday-Friday 8:45am-5:00pm Essential Duties and Responsibilities: Provides administrative claim support assistance to internal claim staff to assist in day-to-day operations which may include, but are not limited to; transcription of statements, making phone calls to vendors, lienholders or others, emailing or faxing supporting documents, and properly noting claim files.  Serve as a liaison between claim staff and customers to answer basic claim questions or by use of internal systems such as Teams, telephone or Outlook.  Directly support the claims...

We are GROWING and we are searching for you! Join our team and unlock your potential.   Pay Range:   For an Bilingual Insurance Sales Representative is $15.92-$20/ hourly.   Our Compensation package includes a competitive base salary + monthly uncapped commissions + renewal commissions + monthly bonus incentives! What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible....

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance in New Jersey.  Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation. The General Claims department is seeking a PL Claims Specialist (II/ Sr.) The PL Claims Specialist will appropriately manage and resolve bodily injury claims across multiple states, and if necessary, through the litigation process.  This includes contacting insureds, claimants, attorneys, witnesses and other carriers, and investigating, negotiating, and settling claims based on company guidelines and applicable law, as well as securing and maintaining required licenses. Essential...

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

This role will be responsible for implementing and enhancing business applications as part of a highly collaborative delivery team, with a primary focus on the support of NJM’s core insurance systems implemented with Guidewire technology. Essential Duties and Responsibilities : Code, configure, debug, and test functionalities for core systems. Support the design and development of new frameworks and integration patterns. Develop, test, and maintain core systems while leveraging AI-assisted coding tools (e.g., code generation, automated refactoring, and intelligent debugging and test case generation). Collaborate with team members on estimation, planning, execution, and delivery of features that provide business value. Employ a quality first mindset, contributing to and focusing on testing strategies, automation, and improvement. Focus on understanding business needs and end-to-end system flows. Support team members by sharing technical and product...

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile and homeowners’ insurance in New Jersey.  Become a member of our team and you’ll be part of company who operates for the sole benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation. NJM's Claims Team is seeing a Property Field Adjuster (Homeowners Rep is the official NJM Title) to investigate and evaluate claims related to property damage.  It is the role of the adjuster to assess damages, determine coverages and negotiate settlements for covered losses.  These tasks must be performed while also remaining committed to our customers and the GC Value Proposition. This role is in the field and requires travel throughout the Central NJ Region. This role doe not...

As a Quality Engineer, you'll be responsible for functional and automation testing of NJM’s business applications. We are looking for an innovative software quality engineer who can leverage Generative AI technologies to enhance testing effectiveness, efficiency, and coverage while maintaining human oversight and accountability. In this role, you will design, build, and maintain automated test suites across different applications, working closely with Developers, Functional Analysts, Product Owners, and Project Managers to ensure reliable, high-quality releases. Essential Duties and Responsibilities: Work in an agile, small team environment with a focus on speed and quality Review business and technical requirements to develop comprehensive test strategies, test plans, and test cases Design, develop, and maintain reusable test automation scripts to enable faster regression/delivery cycles Perform manual and automated testing to ensure alignment with software...

New Jersey Manufacturers Insurance Company (NJM) was founded in 1913 by a group of manufacturers seeking to provide cost-effective, safety conscious and financially secure workers' compensation insurance for their workers. From inception the Company has operated as a mutual, with a focus on the needs of its policyholders. Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based...

The Functional Analyst, Senior is responsible for gathering, analyzing, and documenting business or system processes and requirements for NJM’s applications. This role will work closely with all Project, Business team members and Solution Owners throughout the project lifecycle. This role may be required to lead other team members and coordinate work efforts, assist in problem and solution scoping, effectively communicate requirements, and may get involved in quality assurance. Essential Duties and Responsibilities: Strategy Analysis:  Consistently support the alignment of business strategy with system implementations by assisting in the support of the FA team. Business Analysis/Elicitation Skills :  Consistently ensure that the business need is understood and articulated clearly by performing, and assist in supporting the FA team members. Requirements Life Cycle Management:  Consistently achieving deliveries that reflect business outcomes by collaborating with the...

The Senior Software Development Engineer in Test (SDET) is responsible for designing, developing, and maintaining automated testing frameworks/solutions that ensure the quality, reliability, and performance of NJM’s business applications. The SDET will work closely with developers, quality engineers, and solution owners to embed quality throughout the software development lifecycle.   Essential Duties and Responsibilities: Design, develop, and maintain automated test frameworks and test scripts for web, mobile, and API-based applications Write robust, scalable, and reusable test code using industry-standard tools and programming languages Collaborate with software engineers and quality engineers to define shift-left test approaches with automation embedded throughout the delivery cycle. Participate in code reviews, providing feedback on testability, quality, and automation coverage Execute and analyze automated, manual, regression, smoke, integration, and...

The Quality Engineer, Senior is responsible for functional and automation testing of NJM’s business applications. We are looking for an innovative software quality engineer who can design and execute test plans for full‑stack features, build quality gates and continuously improve our testing practices. In this role, you will design, build, and maintain automated test suites across different applications, working closely with Developers, Functional Analysts, Product Owners and Project Managers to ensure reliable, high-quality releases. Essential Duties and Responsibilities: Work in an agile, small team environment with a focus on speed and quality Contribute to test planning efforts and development of comprehensive test strategies by applying right testing techniques. Design, develop, and maintain complex, reusable test automation scripts to enable faster regression/delivery cycles. Collaborating with cross-functional teams to ensure alignment on quality...

Data Protection Administrator/Storage Administrator (West Trenton, NJ) New Jersey Manufacturers Insurance Company seeks a Data Protection Administrator/Storage Administrator (West Trenton, NJ) to install, configure, and perform daily management of the storage and data protection solutions. Design and test data recovery in simulated disaster recovery and malware related events. Install, configure, and perform daily operational management of the storage environment. Install, configure, and perform daily management of fiber channel storage area networks. Perform capacity management and end-to-end performance monitoring of the managed environments. Maintain, upgrade, and manage the lifecycles of the storage and data protection hardware/software. Local telecommuting permitted up to 2 days per week. Must participate in a 7-day on call rotation and occasional weekend work. SALARY RANGE:  $120,000 - $132,700 per year JOB REQUIREMENTS : Requires a Bachelor’s degree in Computer...

The Document Processor, Associate is responsible for, but not limited to, handling all incoming NJM, policyholder, and claim related correspondence.  They are responsible for ensuring and maintaining customer satisfaction according to company standards with regard to timeliness, accuracy, availability, document identification, data entry and quality review of scanned documents.  Key tasks include sorting incoming mail  operating various types of scanners for the creation of electronic documents, and data entry. This role does require working in the NJM- West Trenton office.  Schedule:  Mon-Fri 8:00 AM - 4:15 PM. Essential Duties and Responsibilities: Ability to sort all incoming mail (both physical and electronic) accurately and identify documents according to pre-established business rules within a designated timeframe. Ability to operate department scan equipment to produce high-quality images and understand how to adjust scanned images using NJM’s capture...

Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based membership model. To that end, the Company has added an independent agency model for new lines of middle and large commercial and has more than doubled its product offerings. NJM now offers its various products to businesses across New Jersey, Pennsylvania, New York, Maryland, Delaware, and Connecticut. Celebrating its 110-year...

There’s never been a better time to join NJM!  With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker’s compensation, automobile, and homeowner’s insurance in New Jersey. It is an exciting time to join NJM as we are expanding into other states.                                                                                                                                                       Become a member of our team and you’ll be part of company who operates for the benefit of its policyholders and is committed to maintaining the highest levels of service.  Team members are offered a competitive compensation package and benefits including: a 401k plan, health coverage, a generous paid time off plan, and much more!   The Commercial Lines Contact Representative is the primary NJM customer contact via the phone, or other means of communication for commercial lines business. The...

Today, NJM Insurance Group, is a leading mid-sized U.S. property and casualty insurance company with 90 consecutive years of A+ financial strength ratings by AM BEST. Due to exceptional employee experience, NJM has been included on the latest Forbes List of Best Employers in New Jersey for the fourth year in a row. The NJM reputation for being a top provider of outstanding customer service was reaffirmed by the most recent J.D. Power Auto Insurance Claims Survey. Over the last five years, the Company has focused on a strategic plan that calls for it to become a regional property & casualty insurer and has transitioned away from its affinity-based membership model. To that end, the Company has added an independent agency model for new lines of middle and large commercial and has more than doubled its product offerings. NJM now offers its various products to businesses across New Jersey, Pennsylvania, New York, Maryland, Delaware, and Connecticut. NJM’s Commercial Lines...

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a...

Position Title:  Insurance Specialist Department Name:    Personal Lines Location: West Trenton (Ewing Township), NJ General Summary: The primary responsibility of the Insurance Specialist is to accurately underwrite Personal Lines risks while serving as a first line of support to representatives on complex matters.  Essential Duties and Responsibilities: Essential functions of this job are listed below in order of priority. Reasonable accommodations may be made to enable individuals to perform the essential duties. Regular and predictable onsite attendance is an essential function of the job. Accurately and effectively underwrite all types of Personal Lines business in all states. Provide support to internal customers regarding complex matters and escalated customer inquiries. Support the department through participation in meetings, projects, and initiatives as assigned. Hours: 9:45 a.m. - 6:00 p.m. Tuesday to Friday, Saturday 8:30-4:45 p.m. (During...

The Workers Compensation Staff Attorney II provides legal defense to policyholders and supports NJM’s Workers Compensation Claims Department. Essential Duties and Responsibilities: Protect the interest of NJM policyholders in litigated workers’ compensation matters through the point of settlement or decision Work with staff in the preparation of pleadings, motions, briefs and other documents Provide case status updates, recommendations, and legal guidance to policyholders and Workers’ Compensation Claims staff Build and maintain relationships with internal and external customers Work collaboratively with other enterprise stakeholders in the defense of Workers’ Compensation claims Handle complex litigation and develop litigation strategies in collaboration with policyholders   Perform other duties as assigned Required Qualifications: Workers Compensation experience, including multiple jurisdictions Juris Doctor degree License to practice...