1 insurance account manager jobs found in Abingdon, IL

Position Summary The Personal Lines Account Manager is responsible for building and maintaining strong client relationships by providing excellent customer service, managing personal lines insurance accounts, and ensuring policies meet client needs. This role involves day-to-day account management, policy servicing, and supporting producers in retaining and growing the book of business. Key Responsibilities Manage a book of personal lines insurance accounts, ensuring accuracy, timeliness, and client satisfaction. Provide clients with exceptional service through proactive communication, prompt responses, and professional problem-solving. Review policies for accuracy and coverage adequacy; identify gaps and recommend appropriate coverage options. Process policy changes, renewals, endorsements, cancellations, and reinstatements. Assist clients with claims by providing guidance, tracking progress, and ensuring positive outcomes. Prepare quotes,...