02/13/2026
Job Description Assistant Contact Center Analyst Build the future with us Are you driven by helping clients feel confident and secure about their future and eager to contribute to a company whose purpose is rooted in trust, stability, and long‑term impact? As an Assistant Contact Center Analyst , you will play a key role in optimizing contact center performance by supporting workforce planning, scheduling, and data‑driven decision‑making across our VSC Claims and Ancillary Claims departments. This position is a great opportunity to showcase your analytical and operational skills while fully realizing your potential within a caring and trustworthy organization. At iA, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration, learning, and innovation. What you’ll accomplish with us As an Assistant Contact Center Analyst , you’ll be at the core of our operational success. Your key...
iA American Warranty Group
Addison, TX, USA
Full Time
