2 senior claims manager jobs found in Akron, OH

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. Job Summary The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client’s employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client’s business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual...

Administrative Professional Team Leader May also be called: Administrative Operations Team Lead  or Office Services Team Leader    Location: Fairlawn, Ohio Employment Type: Full-Time, Hybrid  Lead the Team That Powers Exceptional Service Job Summary This role leads the administrative team that keeps our offices running smoothly and delivers a world-class experience to both clients and internal teams. As Administrative Team Leader, you’ll provide direction, coaching, and daily oversight to a team responsible for front desk operations, office services, and administrative support across multiple locations. You’ll play a key role in improving workflows, balancing workloads, and ensuring accuracy, consistency, and compliance with agency standards. This position is ideal for a strong leader who enjoys developing people, optimizing processes, and creating an organized, high-performing environment.  As part of this role, you’ll also help guide and support...