4 jobs found in Alameda, CA

Title: Claims Clerk                                      Department: Claims Union: Teamsters 853                               Grade: 2 Position Summary The claims clerk is responsible for providing clerical support to the claim’s unit.   "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."     Key Duties and Responsibilities Perform alphabetical and numeric filing of claims in accordance with established procedures. Open, date stamps, sort, count, and deliver incoming mail. Process outgoing mail, including overnight and special delivery letters and packages. Attach correspondence to completed scanned files. Key claims information into the system (indexing). Assist with envelope stuffing and mailings. Provide back-up responsibilities for receptionist position. Performs other duties as assigned.   Minimum Qualifications High school diploma or general education degree...

Title:  Customer Care Advocate  Department:  Customer Care Union:  Teamsters 853  Grade:  3 FLSA:  Non-exempt  Hours per week:  40 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing and/or...

Position Summary The Mail Clerk is responsible for the processing and distribution of incoming and outgoing mail for assigned office or department in accordance with Company guidelines, client needs, and regulatory requirements. Key Duties and Responsibilities Opens daily incoming and inter-office mail; sorts and distributes mail to appropriate department or staff member. Processes outgoing mail and invoices; packages, documents, and sends to appropriate recipient. Prepares and processes overnight and special delivery letters and packages. Ensures sufficient mail supplies remain on hand; notifies supervisor when new supplies are needed. Provides back-up for other support services functions, based on location needs. Performs other related duties as assigned.  Working Conditions/Physical Effort Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements. May be...

Title:  Customer Care Advocate  Department:  Customer Care Union:  Teamsters 853  Grade:  3 FLSA:  Non-exempt  Hours per week:  40 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role." Key Duties and Responsibilities Maintains current knowledge of assigned Plan(s) and effectively applies knowledge in all job functions. Provides written, verbal, or face-to-face customer service by responding to and documenting telephone and written inquiries in accordance with various Plan(s) benefits. Updates files, including documenting system notes of conversations or action taken. Performs tasks associated with the administration of retirement and health and welfare benefits such as; Processing and/or...