5 client manager jobs found in Albany, NY

The Customer Service Manager for Personal Lines is responsible for leading the customer service team and overseeing all aspects of customer support operations. This role involves developing and implementing customer service strategies, ensuring a high level of customer satisfaction, and managing the performance and development of the customer service staff. Your Impact:   Manage and mentor the Customer Care and Policy Service teams to improve the teams’ understanding of customer needs and assure customer satisfaction by meeting/exceeding those needs and expectations.  Fosters a motivating and empowering work environment. Collaborate with supervisor and other business unit leaders to establish and monitor business unit KPIs in support of achieving or exceeding client service and business retention expectations.  Responsible for performance goals, including service levels, abandon rate, call quality and accuracy as well as adherence to procedure and compliance requirements....

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Auto Field Appraiser- Albany, NY PRIMARY PURPOSE : To handle field appraisal assignments for our corporate fleets and insurance clients with an emphasis on Auto's. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Set appointments same day, inspect within 24 hours and write estimate car side Depending on location - appraiser is expected to write 6 to 10 estimates per day Ensures proper vehicle tear down Determine repair time allotments and required labor operations...

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Senior Underwriter, P&C, Farm Family At Farm Family, we invite you to elevate your career as a Senior Underwriter, P&C, joining a vibrant team with a bold vision for growth and innovation based out of either our Albany, NY, or Omaha, NE office. Make Your Mark at Farm Family Are you ready to be a catalyst for change? Our P&C underwriting teams are catalysts, delivering innovative insurance solutions in BOP, Commercial Auto, Worker’s Compensation, General Liability, Inland Marine,...

Company Shared Services Argo and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly-owned subsidaries of Clearbrook Holdings Inc. Argo and Farm Family partner with agents and brokers to provide insurance solutions that enable businesses to manage risks with confidence. Job Description As a Scrum Master II, you’ll be the driving force behind a high-performing, cross-functional agile team.  Embracing the principles of the Scrum framework and a servant leadership mindset, you’ll empower your team to deliver value by clearing roadblocks and fostering continuous improvement. You’ll lead essential Scrum ceremonies—daily standups, sprint planning, and retrospectives—guiding moderate to complex projects from vision to reality. Your leadership ensures collaboration thrives, progress stays on track, and innovation never stalls. This position is available onsite at our Glenmont, NY, Springfield, MO or Omaha, NE location....

Company Farm Family Farm Family specializes in farm and ranch protection with a wide range of products including flexible farm packages, business owner policies, commercial package, workers compensation, commercial auto and select personal auto coverage. Farm Family is a leader in serving the Northeast and Mid-Atlantic markets and is pursuing growth across the U.S. The Farm Family entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc. Job Description Underwriting Manager, Agriculture, Farm Family Insurance At Farm Family Insurance, we invite you to elevate your career as our new Underwriting Manager, Agriculture , to join our underwriting organization. Based in one of our offices, you’ll step into a pivotal leadership role, driving the daily operations of our underwriting unit with precision and agility. Make Your Mark at Farm Family Insurance You’ll ensure policy changes and reinstatements are handled quickly and accurately, always...