2 supervisor jobs found in Albany, NY

The Customer Care Representative answers questions and resolves problems initiated by insureds and carriers via telephone, mail, and e-mail.  Most questions concern coverage, claims, cost, or billing and may require research or referral to resolve. Significantly contributes to business retention efforts. The ideal remote candidate for this role will have previous Personal Lines insurance experience and reside in one of the following locations: New York, New Jersey, Vermont, Connecticut, New Hampshire, Pennsylvania, or Massachusetts. Your Impact: Answers all incoming telephone calls promptly and professionally.  Identifies and responds to questions or problems presented by insured in a manner that meets or exceeds client service level standards.  Processes and responds professionally to inquiries received via email, fax, or mail within established service levels. Accurately documents customer contact reasons and resolution in accordance with department protocol...

Argo Group and Farm Family are specialty property and casualty insurance brands whose underwriting companies are wholly owned subsidiaries of Brookfield Wealth Solutions, a leading provider of wealth and insurance solutions. Argo and Farm Family partner with agents and brokers to help businesses stay in business, delivering collaborative insurance solutions for niche markets. Job Description PURPOSE OF THE JOB: This position performs complex administrative work while providing support to executives or other high-level individuals. This role is an extension of the Executive and works hand in hand with, as a business partner ideally to one or more business heads ESSENTIAL FUNCTIONS: Manages where the executive spends his/her time; arranging schedule, inquiries, issues, etc., handles email account, responds on behalf of executive and often attends meetings on the executive’s behalf (sometimes facilitate) and operate with the utmost discretion and confidentiality....