16 customer experience banker jobs found in Alpharetta

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Job Summary The Assistant Vice President within Arch Construction is responsible for the technical underwriting and account management of Middle Market construction casualty programs. Job Responsibilities: 1. Technical Underwriting Solicits and reviews new and renewal account information required to evaluate a risk. Identifies all potential exposures and hazards in relation to coverage requested and individual risk characteristics. Underwrites, prices and prepares Casualty quote proposals based on objective and subjective risk characteristics utilizing existing product set and in compliance with regulatory filings.  Routinely engages with internal resources (i.e., Risk...

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid in-office schedule from our Alpharetta, GA location with four days in the office and one day working from home. This is a G.99 band role. Job Description Summary Are you passionate about cultivating effective relationships to drive sales growth? If you love a highly visible position where you can influence results through relationship-building and activation expertise, we want to know more about you! As a Wholesaler, you’ll be responsible for recruiting,...

Come build with us. Backed by a 100-year legacy, CopperPoint is a specialty insurance company with deep expertise in Workers' Compensation and a growing Property and Casualty offering. Now we are expanding into the Southeast with a brand-new presence in Alpharetta, Georgia, and this is your chance to help shape it from the ground up. At our core is a simple belief that has guided us for a century: people taking care of people. We have an exciting opportunity for an Executive UW - Construction. This role is responsible for underwriting and managing a portfolio of middle market and large Construction focused accounts while ensuring profitable growth through disciplined risk selection. The position serves as a key customer-facing representative, utilizing advanced underwriting expertise and broad authority to provide exceptional service, foster strong agency relationships, and contribute to the achievement of business and strategic objectives. Provides training, coaching and...

Come build with us. Backed by a 100-year legacy, CopperPoint is a specialty insurance company with deep expertise in Workers' Compensation and a growing Property and Casualty offering. Now we are expanding into the Southeast with a brand-new presence in Alpharetta, Georgia, and this is your chance to help shape it from the ground up. At our core is a simple belief that has guided us for a century: people taking care of people. We have an exciting opportunity for a Sr. Adjuster-Workers Comp Claims. In this role, you will leverage your knowledge and experience handling workers’ compensation claims across Georgia, Florida, North Carolina, and South Carolina to analyze time-loss claims and determine compensability. You will adjudicate claims to ensure timely and accurate payment of indemnity and medical benefits in accordance with company standards and regulatory requirements, while establishing and maintaining action plans and reserves to support proactive, cost-effective...

Come build with us. Backed by a 100-year legacy, CopperPoint is a specialty insurance company with deep expertise in Workers' Compensation and a growing Property and Casualty offering. Now we are expanding into the Southeast with a brand-new presence in Alpharetta, Georgia, and this is your chance to help shape it from the ground up. At our core is a simple belief that has guided us for a century: people taking care of people. We have an exciting opportunity for a Supervisor Workers Comp Claims. In this role, you will have the opportunity to shape a high-performing claims team by setting clear expectations, coaching and developing talent, and fostering a culture of accountability and continuous improvement. You’ll partner closely with regional leadership and other key stakeholders to drive results, maintain strong claims practices, and deliver an exceptional experience for both internal and external customers. This is an exciting opportunity to help build and strengthen our...

Come build with us. Backed by a 100-year legacy, CopperPoint is a specialty insurance company with deep expertise in Workers' Compensation and a growing Property and Casualty offering. Now we are expanding into the Southeast with a brand-new presence in Alpharetta, Georgia, and this is your chance to help shape it from the ground up. At our core is a simple belief that has guided us for a century: people taking care of people.  We have an exciting opportunity for a Sr. Underwriter I. This role is responsible for underwriting and managing a portfolio of middle market Construction focused accounts while ensuring profitable growth through disciplined risk selection. The position serves as a key customer-facing representative, utilizing advanced underwriting expertise and broad authority to provide exceptional service, foster strong agency relationships, and contribute to the achievement of business and strategic objectives. Provides training, coaching and development to less...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Senior Underwriter will develop and maintain strong relationships with brokers and serve as a specialized technical expert for Middle Market P&C Accounts. This will be a hybrid position in Dallas, TX or Alpharetta, GA with a minimum of 20% travel for broker/production needs. Responsibilities and Accountabilities: Manage assigned broker portfolio of accounts to achieve efficient returns of profitability and growth. Underwrite new and renewal accounts to meet top and bottom line targets. Negotiate price and terms and conditions with producer. Specialist / Technical Expert in Product Line within Middle Market Business. Ensure placing and...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: This position requires an experienced professional to underwrite and manage a portfolio of Umbrella and Excess Liability accounts to drive profitability and growth. The role involves assessing risks, negotiating pricing, and ensuring contract certainty while maintaining strong relationships with brokers, clients, and other stakeholders. The selected candidate can sit in Alpharetta, GA, Dallas, or Houston, TX. Responsibilities and Accountabilities: Responsible for growth and profitability of the Brokers within the Territory Ownership of accounts including negotiation of participation, pricing and terms and conditions Develop and maintain strong...

Location: Alpharetta, GA Work Model: Hybrid Position type: Full time - salary We’re a team of employees passionate about delivering best-in-class customer service and innovation in the industry. We prioritize integrity, relationships, and excellence in all aspects of our work. Our employees fully utilize their talents and bring their best selves to work. We believe who you are is just as important as what you do! As a Middle Market Underwriter, you’ll help Central fulfill its promise to its customers by effectively managing your assigned territory, building strong relationships with agents, writing a profitable book of business, and providing top-notch service. Key Responsibilities of the Role Manage and underwrite assigned book of middle market business to achieve profitability and meet financial objectives Select profitable new business through analysis of the risks presented, coverage requested, and losses incurred Classify and...

Berkshire Hathaway Homestate Companies, Workers Compensation Division, is seeking an Underwriting Technician within the Bay Area to provide critical support to designated Underwriters, and their assigned agencies, assisting with the facilitation of the end-to-end underwriting process. This individual is responsible for ensuring submission quality, accurate data entry, timely policy processing, and coordination between internal teams and external partners, all contributing to efficiency, service excellence, process improvement, and the delivery of high-quality, audit-ready files.   Interested? We'd love to meet you!   ESSENTIAL RESPONSIBILITIES   SUBMISSION MANAGEMENT AND SUPPORT Reviews incoming submissions for completeness and quality, identifying missing or conflicting information and requesting additional details as needed. Accurately enters and maintains data in Underwriting and Policy Administration systems based on submission documentation and...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: The Senior Underwriter is responsible for underwriting profitable new and renewal business targeting the P&C Private Equity industry segment. This includes taking ownership of large accounts and clients, overseeing negotiation of participation, pricing, and terms and conditions. The Senior Underwriter will develop and maintain strong relationships with both brokers and clients, and serve as a specialized technical expert or lead for at least one industry or product line, such as General Liability, Umbrella, Commercial Auto, Commercial Property, or Workers Compensation. This will be a hybrid role in Alpharetta, GA. Responsibilities and Accountabilities:...

Job Title:   Claims Attorney Location:   Atlanta, GA Reports to:   Senior Claims Operations Manager Employment Type:   Full time Job Req ID:   2026 Req Begin Date:  5 /12/2026 About TMHCC Tokio Marine HCC (TMHCC) brings 50 years of service to the specialty insurance industry, today offering over 100 products to commercial customers in 180 countries around the world. Every policy we write is special, enabling our clients to do amazing things. From insuring the crops that feed us to the rock concerts that entertain us, to rescuing international travelers in trouble. Organic growth and over 60 successful acquisitions have grown our 2023 Gross Written Premium (GWP) to over $7.5 Billion. Our workforce has grown to 4,300 worldwide … big, but not so big that you cannot make a difference. Our Good Company values, including integrity, empowerment, and commitment to customer service, and a culture of innovation, communication, and collaboration make TMHCC a great...

Experienced Technical Assistant/Jr. Underwriting Assistant supporting Westfield Specialty Insurance's growing E&S Casualty Team. Review and analyze incoming transactions and related information for completeness accuracy and quality. Excess Casualty new business submissions, renewal submissions and endorsements processing including rating, policy construction and assembly in a timely and accurate manner. Regularly reviews and adheres to department processing guidelines and procedures to ensure accuracy including recommended changes/enhancements. Manage underwriting relationships with timely responses relative to service inquiries. Maintain all correspondence activity with internal and external customers including daily diaries on pending transactions. Compliance with state rules and regulations relative to cancellations and reinstatements. Gathering and analyze underwriting information including experience reports, final audits,...

Job Responsibilities Reviews individual accounts for exposure identification and acceptability of risk in accordance with company guidelines and standards. Sets up new business, renewal business applications for quoting, coordinates timely quote turnaround and reviews quote for accuracy. Supports renewals by ordering and analyzing reports, gathering information, and providing a checklist of what the underwriter needs to address at renewal. Coordinates renewal file information with the appropriate renewal underwriters and examiners. Verifies and validates data accuracy on submitted applications and documents, such as applicant information, policy information, and financial documents, to ensure that all required data is complete and accurate. Collaborates with the underwriting team to develop risk assessment strategies and protocols, which may include conducting market research, analyzing historical data, and identifying emerging risks. Prepares reports and presentations on...