19 customer experience banker jobs found in Alpharetta

Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Financial Relationship Banker, you play a key role in looking out for our consumer and business customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. Duties & Responsibilities: Providing excellent customer service and effectively resolving customer issues. Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a...

Overview Responsible for providing E&S (P&C) property underwriters with information necessary to make sound underwriting decisions. (i.e., customer service and administrative support affecting underwriters and agents from initial submission through policy issuance for both new and renewal business). Provides support within established performance standards and priorities. Assures all related support activities are delivered in a manner consistent with our business unit focus of customer service.       Responsibilities Participates with underwriters in new and renewal business activities that support underwriting decisions consistent with business unit growth and retention goals. Partners with underwriters to establish support needs for new and renewal policies (i.e., identify/gather relevant account information to quote and/or bind the policy) Manages account documentation and processing (i.e., premium audits,...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations, Underwriting Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits...

Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for an AVP - Underwriter on our Excess Casualty Retail team.   Our U.S. Excess Casualty team brings significant expertise and deep-seated relationships with select appointed retail brokers.  They offer meaningful in-house capacity, a consistent underwriting approach, timely and efficient turnaround, and a seasoned claims team.   Location: This position will be based in our Alpharetta, GA, Charlotte, NC or Mt. Juliet, TN office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.   Our business, your impact, our opportunity: What you’ll be doing: Prioritize and evaluate new and renewal submissions to identify profitable opportunities aligned with business and corporate objectives. Assess individual risk characteristics to determine capacity, attachment point,...

Overview Please note, this position will be located on-site 4 days a week at our Alpharetta, GA office (Fridays WFH).   As a Premium Audit Associate, you will serve as a key point of contact for customers, agents, and brokers throughout the audit process. This role focuses on providing positive customer experience by answering questions, explaining audit results, and helping customers understand how their premium was determined. While developing foundational premium audit skills, you will build strong communication, problem‑solving, and relationship‑management capabilities that support long‑term career growth within Premium Audit. This position is ideal for detail-oriented professionals who thrive in a structured environment and enjoy investigative work.   What Will You Learn? As a customer-facing Premium Audit Associate, you will play a key role in delivering a positive audit experience while ensuring accuracy and compliance throughout the audit...

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The primary purpose of this position is to act as a resource and serve as an integral member of the underwriting team able to overcome obstacles in the workload and meet timelines by fulfilling basic underwriting support responsibilities. This position will handle day-to- day client servicing including managing workflow and reinforcing the ease of doing business with Markel by meeting or exceeding agents/brokers expectations and providing quality service on a consistent basis. Job Responsibilities...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

Description Summary: The Regional Banking Sales and Service Coordinator is responsible for the onboarding of new Regional Banking customers and managing the on-going relationship to ensure quality control and a “Simply the Best” customer experience for a group of Bankers with portfolios of customers with $2 million to $50 million in annual sales. Responsibilities are approached with significant emphasis on cross-sell to identify opportunities and coordinate these efforts for the team. Continually reviews portfolio to uncover other business opportunities. Responsible for client service and client management utilizing a relationship plan/model. Duties and Responsibilities: Assist bankers in managing their portfolio of customers with $2 million to $50 million in annual sales. Coordinate the due diligence and document-gathering necessary to get new and renewal loans documented and closed. Ensure...

Role Details Job Title: Systems Engineer, Infrastructure Location: Kennesaw/Alpharetta, GA (Hybrid 4:1) Reports To: Manager, Systems Engineering Employment Type: Full time Help us insure it Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust. At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference. Role Overview Support and...

Experienced Technical Assistant/Jr. Underwriting Assistant supporting Westfield Specialty Insurance's growing E&S Casualty Team. Review and analyze incoming transactions and related information for completeness accuracy and quality. Excess Casualty new business submissions, renewal submissions and endorsements processing including rating, policy construction and assembly in a timely and accurate manner. Regularly reviews and adheres to department processing guidelines and procedures to ensure accuracy including recommended changes/enhancements. Manage underwriting relationships with timely responses relative to service inquiries. Maintain all correspondence activity with internal and external customers including daily diaries on pending transactions. Compliance with state rules and regulations relative to cancellations and reinstatements. Gathering and analyze underwriting information including experience reports, final audits,...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Operations Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

At Safety National, we don’t just offer jobs – we build careers with purpose! Since 1942, we’ve been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewards, top-tier benefits, career growth opportunities, and flexible work options that promote balance. With tuition reimbursement, wellness perks, and a strong community impact, we invest in your success—both personally and professionally. Ready to grow with us? Apply today! Follow this link to view all of our available careers and apply: https://www.safetynational.com/careers-page/ This opportunity is in the Risk Control department. The Risk Control Department comprises a diverse group of professionals with experience in insurance and private industry that thrive on helping meet customers’ safety, technology, and overall risk management needs. Our approach is unique and flexible in how we interact with customers and broker partners as we collaborate on loss control projects to...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award  for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit...

We are seeking an experienced Senior Underwriter to join our E&S Property team based in Alpharetta, GA or a US based office. This role is responsible for underwriting a complex book of business, employing the methods necessary to meet projected profitability, Gross Written Premium, expense goals, management and growth of the overall portfolio of business, implementing proper underwriting discipline/guidelines, marketing and servicing of existing and potential clients.   P&L accountability for premium, profitability, growth, and retention results within assigned territory. Overseeing the underwriting quality standards of employees. Includes ensuring appropriate file documentation is being maintained relating to final underwriting decision. Partners with teams to develop a plan for managing and prospecting business written. Manages execution of underwriting strategies and holds team accountable for implementation. Develops and executes effective strategies to...

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary This role is accountable for driving growth and profitability within an assigned broker territory through strategic account ownership and underwriting excellence. Responsibilities include managing a portfolio of new and renewal business across multiple lines, negotiating pricing, terms, and conditions, and ensuring adherence to governance frameworks and global pricing tools. The position serves as a technical lead for Unsupported Umbrella and Excess Liability, while also acting as a training and development resource for underwriters. Success requires building strong broker and client relationships, maintaining accurate documentation, and proactively collaborating with...

Crum & Forster Company Overview Crum & Forster (C&F) , with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+"(Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and inclusion. C&F is part of Fairfax Financial Holdings, a global, billion dollar organization.  For more information about Crum & Forster, please visit...

Job Responsibilities Reviews individual accounts for exposure identification and acceptability of risk in accordance with company guidelines and standards. Sets up new business, renewal business applications for quoting, coordinates timely quote turnaround and reviews quote for accuracy. Supports renewals by ordering and analyzing reports, gathering information, and providing a checklist of what the underwriter needs to address at renewal. Coordinates renewal file information with the appropriate renewal underwriters and examiners. Verifies and validates data accuracy on submitted applications and documents, such as applicant information, policy information, and financial documents, to ensure that all required data is complete and accurate. Collaborates with the underwriting team to develop risk assessment strategies and protocols, which may include conducting market research, analyzing historical data, and identifying emerging risks. Prepares reports and presentations on...