1 commercial account manager jobs found in Arlington, Remote

Reporting to the Senior Director, Customer Success Commercial and Government, you will be responsible for managing a mid-market and enterprise portfolio of accounts within our commercial vertical. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth. Your primary focus will be on customer engagement, retention, and success—delivering comprehensive engagement to foster strong relationships and measurable business outcomes. Key Responsibilities: Manage a large portfolio of accounts, overseeing the complete customer lifecycle from onboarding to renewal while identifying churn risks and growth opportunities at scale Own and close renewals for your book of business, consistently delivering on retention and net revenue targets with strong negotiation skills to secure multi-year, on-time renewals Provide proactive customer service and support, serving as a trusted advisor to guide customers...