6 jobs found in Arlington, VA

Reporting to the Senior Director, Customer Success Commercial and Government, you will be responsible for managing a mid-market and enterprise portfolio of accounts within our commercial vertical. You will serve as a trusted advisor, ensuring high levels of customer satisfaction and loyalty while driving customer retention and growth. Your primary focus will be on customer engagement, retention, and success—delivering comprehensive engagement to foster strong relationships and measurable business outcomes. Key Responsibilities: Manage a large portfolio of accounts, overseeing the complete customer lifecycle from onboarding to renewal while identifying churn risks and growth opportunities at scale Own and close renewals for your book of business, consistently delivering on retention and net revenue targets with strong negotiation skills to secure multi-year, on-time renewals Provide proactive customer service and support, serving as a trusted advisor to guide customers...

WTW Producers make a valuable difference every day to our high-profile clients and prospects by developing leading edge solutions to address their health and benefits and broader benefits issues. They aggressively develop and manage active pipelines, call on existing and potential clients, conduct in-depth analysis/risk assessments and present information on how organization’s superior strategic resources and capabilities can address their concerns.  If working for a global market leader that provides state of the art tools, resources and support to secure and retain clients is something that excites you, apply today. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role Primary accountability for creating and executing a business strategy to penetrate the Washington DC market in obtaining completely new Health and Benefits (H&B) clients of the company; retain and grow revenue...

Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. We will only consider candidates who are currently authorized to work in the United States and who will not require sponsorship now or in the future. Please note: student visas, CPT, OPT, H-1B, TN, and other temporary work authorizations are considered restricted forms of employment eligibility. Once these expire, the candidate must be able to present another valid form of work authorization.   We are in the business of transforming tomorrows. Join us and transform yours. The Business Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we...

As an EX Senior Director within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communication/digital solutions, and will be responsible for driving commercial and market impact by seamlessly and intuitively connecting solutions across our EX portfolio – including employee insights (listening/surveys, assessments), strategy and change management, behavior change, communications and employee experience software (Embark).  You will be responsible for development and execution of measurable, results-based strategies that contribute to client growth, market differentiation, and expansion of our EX offerings with a clear line of sight to business outcomes. This includes supporting changes to HR programs such as employee experience, Total Rewards communications, organization transformation, AI, wellbeing, benefits and culture. You will draw on your growth mindset, imagination, creativity and...

As a Health and Benefits Senior Director you will lead client engagements involving the design and management of the full array of health and benefits programs.  You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities.  You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.    The Role  Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs.  Responsibilities include: Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards  Proactively advising clients and ensuring the delivery of superior client service Leading vendor...

The Role As a Director in our Work, Rewards and Careers practice, you will collaborate with some of the industry’s top consultants while you develop deep and cutting-edge technical knowledge and skills. You will manage consulting projects while providing input to senior colleagues and overseeing and quality-reviewing junior staff’s work. You may also serve as project lead on projects of smaller scope. Our Projects Range in scope from specific solutions to broad cross-LOB engagements, such as support for M&A transactions, total rewards strategy and optimization. In addition to broad-based compensation consulting, we support clients across a range of work and career-focused disciplines, including: Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.   Rewards: Rewards strategy Competitive compensation analyses Base salary program design Annual and sales incentive program design Job levelling and...