87 customer success manager jobs found in Atlanta

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Overview The Manager of Account Management is responsible for training, coaching, and motivating a team of strategic and sales focused Senior Account Managers and Account Managers focused on customer retention, revenue growth, relationship growth and operational effectiveness to measure the success of client portfolios. This position also selects, develops, and evaluates colleagues and manages assigned KPIs. Responsibilities Leads a team across multiple verticals, solutions, and geographies.  Supports a team that develops long-lasting relationships with clients by gaining a deep understanding of the client’s needs and what they expect from Origami. Oversees how account managers engage with clients to help solve problems and achieve business goals by building trust and providing strategic and realistic solutions to further leverage Origami. Works closely with the Director of Account Management on...

SeekNow is transforming property intelligence for the real estate industry. As we expand into new markets—including Single-Family Rentals (SFR), Build-to-Rent, Commercial, and Institutional Real Estate —we’re looking for a Manager, Product & Segment Marketing – Real Estate to lead go-to-market strategy, positioning, and early-stage growth for these fast-emerging verticals. This is a builder role —a start-up inside an established company. You’ll identify market opportunities, define and test value propositions, and rapidly create content and campaigns that generate traction. You’ll move fast, experiment, and iterate to find product-market fit while working closely with Product, Sales, and Marketing peers to turn early wins into scalable programs. If you thrive in ambiguity, love building from zero, and think in hours—not weeks—you’ll shape how SeekNow enters and dominates new markets. Key Responsibilities Market Discovery & Strategy Own the Real Estate...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

JOIN THE ASSURANCEAMERICA TEAM Are you ready to revolutionize the insurance industry with the power of artificial intelligence and machine learning? AssuranceAmerica, the premiere provider of nonstandard auto products, is seeking a radically innovative Associate Product Manager to join our dynamic team. AssuranceAmerica is not just another insurance company. We are industry pioneers, ready to redefine the auto insurance industry by using cutting-edge technology, and we need your skills to make it happen. Our innovative approach, commitment to success, and relentless pursuit of excellence makes AssuranceAmerica the ideal place to work for someone with your passion for AI and ML. Associate Product Manager As an Associate Product Manager for Commercial Auto, you will be at the forefront of transforming the insurance landscape. You will be responsible for developing, implementing, and enhancing AI and ML-driven products and services that will set new industry standards. Your...

Overview The Director, Product Sales Executives, provides hands-on leadership for a team of subject matter experts while shaping the long-term vision for this new function. This role combines direct management of Product Sales Executives (PSEs) with strategic responsibility for building and scaling the team over time. The Director will define the function’s strategy, establish processes, and eventually hire and develop managers to support growth. In the near term, this role focuses on coaching and developing PSEs, aligning their efforts with sales strategy, and ensuring consistent execution of product positioning, demos, and field enablement. Acting as a critical bridge between Sales and Product, the Director ensures the voice of the customer informs roadmap decisions and equips the sales organization to sell with confidence and precision .     Responsibilities Immediate Leadership Leads, coaches, and develops a team of...

SeekNow is transforming how property intelligence is captured, delivered, and trusted. We’re looking for a Brand & Communications Manager who combines creativity, speed, and storytelling to elevate our brand across every channel. This role sits at the intersection of content, design, and communication — managing SeekNow’s digital presence, developing creative campaigns, and producing high-impact materials that engage our customers, Seekers, and partners. You’ll move fast, think visually, and use AI and modern design tools to turn ideas into exceptional content and visuals in hours, not weeks. You’ll partner closely with our Head of SeekNow Studios to produce video, podcast, and multimedia content that brings our brand to life — while owning the day-to-day strategy and execution of the SeekNow voice, design standards, and creative output. If you’re a storyteller with a strong design eye who loves building high-quality assets that drive attention, engagement, and...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business outcomes. Acting as strategic partners and trusted advocates, CSMs build relationships across client organizations - from day-to-day users to executive and economic buyers - to drive adoption, satisfaction, retention, and growth.   CSMs proactively guide client goals internally, orchestrating cross-functional teams across multiple workstreams to deliver a seamless client experience. Through data-driven insights, industry expertise, and proactive communication, CSMs align internal teams and client stakeholders to foster long-term value realization. Responsibilities Client Advocacy & Strategic Partnership Serves as a primary point of contact for assigned client relationships, acting as a trusted advisor throughout...

At AssuranceAmerica, we are more than a collection of insurance operations and products — we are a growth-oriented organization committed to innovation, agility, and continuous development. We foster a collaborative environment where associates are empowered to learn, contribute strategically, and make a measurable impact on the business. Our culture values accountability, curiosity, and operational excellence, while providing the opportunity to work alongside approachable leadership in a highly entrepreneurial setting. This is an opportunity to join a fast-moving organization that is recognized as a leader within the n onstandard auto insurance market. Operating with the agility of a smaller organization while maintaining the sophistication of a multi-state carrier, AssuranceAmerica offers Product professionals the ability to influence meaningful business outcomes, drive innovation, and directly shape market performance. Success in this environment requires a highly...

About the Role   We are seeking a skilled Account Manager to join our dynamic Insurance team in Atlanta, GA Key Responsibilities Include   Serve as primary day-to-day client contact; Manage client service needs ; Present custom solutions to clients and prospects in a clear and professional manner   Communicate client needs to account management team and coordinate client services, including but not limited to:   Claims reviews   Insurance training   Kick of meetings   Stewardship meetings   Renewal strategy meetings   Analyze client risk profile and develop marketing strategy with team and client   Analyze all client documents (including quotes, binders, policies, endorsements), recommending changes or amendments for improvement   Cultivate local carrier relationships to support company visibility and credibility in the...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Overview As the Product Marketing Manager for our risk management solutions, you will serve as a strategic partner to Product and Sales, responsible for translating product capabilities into differentiated value that resonates with buyers and drives revenue growth. You will lead go-to-market strategy for new products and features, develop clear positioning and messaging rooted in buyer insight, and ensure sellers are equipped with the right collateral and resources to engage and win. You will also inform broader marketing strategy by providing messaging frameworks and product understanding that help shape campaigns, events, and content. With fluency in the SaaS development lifecycle and sales process, you will connect what we build to how it’s sold—ensuring our products show up in the right markets, speak to the right buyers, and support the sales pipeline by accelerating competitive wins and driving closed revenue.   Responsibilities...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Inland Marine Claims Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact The Inland Marine Claims Manager is a key leadership position responsible for the proactive management of the Inland Marine Claim proposition. The role serves as the operational and technical manager for the Inland Marine Claim team members as well as the...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Claims Major Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.  How you will create an impact As a Major Loss Adjuster, you will be focused on handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. This role is an ideal opportunity to develop...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. ridge Specialty Group  is seeking a  Accounts Payable Associate  to join our growing team in  Atlanta, GA! Under the general supervision of the Operations Manager, the Accounts Payable Associate is responsible for ensuring accuracy when processing payables. How You Will Contribute: Responsible for processing Agent commission checks in identified timeline. Investigate return payments, endorsements and overpayments to determine and take appropriate next steps not limited to printing invoices, processing checks, issuing checks, and mailing refund. Process weekly ACH/check cancellation and claim payments. Correspond with Agents, Admins and Dealerships via phone, mail and email to respond to questions, investigate and resolve issues not limited to commission discrepancies, credits on account, and follow up on outstanding...

Position Title Data Scientist Sr Location Atlanta, GA 30305 Job Summary The Data Scientist Sr responsibilities include independently perform data analytics (ranging from data analysis, regression to machine learning) in a variety of environments using structured and unstructured data. Present complex concepts in a format digestible by a diverse audience across the organization. Build and improve the development of metrics, reports and analysis into BI dashboards that support a wide array of banking businesses. Quickly learn complex community banking dynamics, work closely with stakeholder to understand business objectives and design data-driven solutions that create competitive differentiation. Partner across the functions, including the line of businesses, IT, Data Office, and/or third-party vendors to co-build the data foundation and analytics delivery infrastructure for the action-driven insights and reporting. Job Responsibilities: JOB RESPONSIBILITIES...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Inland Marine Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an Inland Marine Loss Adjuster you will be handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. As an industry leader in Inland Marine Insurance, AIG will...

Make your mark in Data Management & Governance  As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success. We are seeking a Data Quality Issue Management & Remediation (IMR) Analyst to drive data quality improvement across the organization.   Why this role matters: High-quality, well-governed data are foundational to how we serve clients, manage risk, and meet our regulatory obligations. The IMR Analyst is at the front line of ensuring that when data issues arise, they are captured, understood, prioritized, and resolved with discipline. This is a high-visibility role with direct exposure to...