123 customer support officer jobs found in Atlanta

Description Summary: The Commercial Portfolio Manager III is responsible for managing assigned portfolio(s) and providing support to Commercial group leader(s), Regional Credit Officer, and Relationship Manager team (RM’s) in the areas of credit underwriting, portfolio management, compliance, and monitoring of new and existing loans and customer relationships within the portfolio.  Will manage the most complex loan portfolio. Duties & Responsibilities: Manages a complex portfolio of commercial loans and customers in partnership with the assigned relationship manager, group leader, Regional Credit Officer and other stakeholders. Service, deepen, and retain assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities.  Optimize customer relationships working directly with Relationship Managers to grow fees, deposits, and portfolio revenue....

Position Summary The Property and Casualty Underwriting Coordinator is responsible for maintaining comprehensive documentation related to insurance applications and underwriting submissions. The role coordinates the renewal process and underwrites individual insurance applications for property and casualty coverage. They conduct audits, ensure compliance with policies and regulations, and deliver excellent customer service. What will your job entail? Job Responsibilities: • Maintains accurate and up-to-date data, electronic and physical files for underwriting records, policies, and endorsements. Documents underwriting decisions via automated desktop systems and tools. • Supports the collection, validation, and organization of data related to insurance applications and underwriting submissions. • Coordinates the renewal process by gathering necessary information, preparing renewal documents, and assisting in client communications. • Coordinates with others to manage...

Job Type: Permanent Build a brilliant future with Hiscox   Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you’ll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.    Please note this position is hybrid and requires working in office a minimum of two (2) days per week. Position can be based in the following locations: Atlanta, GA Boston, MA Chicago, IL Manhattan, NY Scottsdale, AZ West Hartford, CT                    The Role: The Senior Claims Examiner adjudicates assigned claims within given authority and provides operational support to the claims team. This person also: Adjusts and resolves moderate to complex claims that includes all phases of litigation Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Inland Marine Claims Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact The Inland Marine Claims Manager is a key leadership position responsible for the proactive management of the Inland Marine Claim proposition. The role serves as the operational and technical manager for the Inland Marine Claim team members as well as the...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Underwriter, Terrorism Reporting to: Head of US Terrorism Location: Atlanta, Chicago The Role: Hiscox is an established market for Terrorism with a broad range of solutions including Active Shooter & Malicious Attack, Terrorism Liability, Sabotage, NCBR and Malicious Acts. We have a highly collaborative culture where your contribution is crucial to the ambitious goals of our growing US Business Unit. At Hiscox, we supply the resources and you’re expected to use them to write profitable business in a competitive environment. This is not a status quo P&C underwriting environment where the few carry the many. Here you will use your positive attitude, industry knowledge and ambition to create a pipeline of business, place good risks, and be a trusted advisor to Terrorism brokers. What You’ll Be Doing: Underwrite, price and negotiate accounts consistent with the quality of...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program,...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Junior Regulatory Reporting Analyst will play a key role in supporting the timely and accurate preparation, review, and submission of regulatory reports required by various financial and insurance authorities. The successful candidate will work closely with cross-functional teams to extract, analyze, and reconcile data from multiple internal systems, while maintaining thorough documentation and contributing to continuous improvement initiatives within the...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)    You are great at providing excellent customer service, organized and have an analytical mind. You enjoy a position that will keep you busy, provides you with variety every day and allows you the opportunity to grow professionally. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Emergency Roadside Service Field Representative opportunities are all about!   A day-in-the-life of an ERS Field Representative   Our Field Representatives represent the interest of the Club within the contractor network, playing a critical role in the driving the adoption of AAA...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Claims Major Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.  How you will create an impact As a Major Loss Adjuster, you will be focused on handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. This role is an ideal opportunity to develop...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. ridge Specialty Group  is seeking a  Accounts Payable Associate  to join our growing team in  Atlanta, GA! Under the general supervision of the Operations Manager, the Accounts Payable Associate is responsible for ensuring accuracy when processing payables. How You Will Contribute: Responsible for processing Agent commission checks in identified timeline. Investigate return payments, endorsements and overpayments to determine and take appropriate next steps not limited to printing invoices, processing checks, issuing checks, and mailing refund. Process weekly ACH/check cancellation and claim payments. Correspond with Agents, Admins and Dealerships via phone, mail and email to respond to questions, investigate and resolve issues not limited to commission discrepancies, credits on account, and follow up on outstanding...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about!  A day-in-the-life of a Roadside Assistance Technician  As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you...

About the role  AIG is a leading insurance provider committed to delivering exceptional service to customers worldwide. As we continue to optimize our global operating model, we are seeking a highly skilled Contract Governance Lead to join our Global Sourcing & Procurement Services (GSPS) organization to oversee AIG’s primary third-party Business Process Outsourcing (BPO) vendor relationship.   This role will serve as the primary owner of contract and financial governance, ensuring compliance with complex commercial terms. The ideal candidate is detail-oriented, confident managing senior stakeholders, and capable of navigating sophisticated fee structures and contractual frameworks to drive value, mitigate risk, and ensure operational excellence.   Key responsibilities:   Contract & Commercial Management Own end-to-end governance of the BPO contract, including interpretation and enforcement of terms and conditions Develop deep expertise in complex pricing...

Position Title Data Scientist Sr Location Atlanta, GA 30305 Job Summary The Data Scientist Sr responsibilities include independently perform data analytics (ranging from data analysis, regression to machine learning) in a variety of environments using structured and unstructured data. Present complex concepts in a format digestible by a diverse audience across the organization. Build and improve the development of metrics, reports and analysis into BI dashboards that support a wide array of banking businesses. Quickly learn complex community banking dynamics, work closely with stakeholder to understand business objectives and design data-driven solutions that create competitive differentiation. Partner across the functions, including the line of businesses, IT, Data Office, and/or third-party vendors to co-build the data foundation and analytics delivery infrastructure for the action-driven insights and reporting. Job Responsibilities: JOB RESPONSIBILITIES...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Inland Marine Loss Adjuster to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As an Inland Marine Loss Adjuster you will be handling all aspects of Motor Truck Cargo, Vehicle Physical Damage, Car Hauler Liability, Commercial Property, Contractors Equipment, and Warehouse legal Liability claims. As an industry leader in Inland Marine Insurance, AIG will...

Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. About the role As a Senior Underwriting Assistant on the Commercial Retail Property Business Line, you will make a vital contribution within the Underwriting Support Unit of our product field operations by working with underwriters and CoE partners to develop and deliver tailored solutions whilst handling some of our complex accounts. Providing technical guidance to other junior support staff while working under moderate supervision will be important too. Key responsibiities: Partnering with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluating new...

The  Commercial Lines Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Essential Tasks: Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines. Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals Investigates, initiates and prepares necessary proposals and applications, submits or presents to appropriate insureds and carriers, obtains clients’...

Make your mark in Data Management & Governance  As a world leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations. The organization ensures we operate as one globally consistent business delivering end-to-end services locally that contribute to our customers’ and AIG’s success. We are seeking a Data Quality Issue Management & Remediation (IMR) Analyst to drive data quality improvement across the organization.   Why this role matters: High-quality, well-governed data are foundational to how we serve clients, manage risk, and meet our regulatory obligations. The IMR Analyst is at the front line of ensuring that when data issues arise, they are captured, understood, prioritized, and resolved with discipline. This is a high-visibility role with direct exposure to...

About the role At AIG, we are reimagining the way we help customers to manage risk. Join us as a Lead Sourcing Specialist, Tech Category to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. We are looking for a Lead Sourcing Specialist, Tech Category to support the strategic sourcing and management of all technology products and services at AIG. This role will play a pivotal role in driving cost optimization, ensuring quality, and improving service levels across the organization's technology portfolio. Key responsibilities: Execute comprehensive category strategies for technology hardware, software, and services, driving optimal cost, quality, and service levels across the organization. Perform comprehensive market analyses, identifying technology trends, opportunities for innovation and cost reduction, and potential supply chain risks. Support cross-functional teams to align sourcing...