106 it service delivery manager jobs found in Atlanta

Get to know the business Our Global Sourcing & Procurement Services (GS&PS) colleagues manage all AIG third party spend, ensuring maximized productivity and quality. Our global team includes Category Strategy, Negotiations and Execution, Transformation, Operations, Productivity, Environmental Sustainability, Supplier Diversity, Analytics, Tools, and Program Governance. GS&PS is committed to providing value to our stakeholders through building trust, providing a best-in-class procurement experience, maximizing profit, minimizing risk, and enabling sustainable growth for AIG. About the role We are looking for an experienced Strategic Sourcing Manager for Market Data, focused on developing and implementing strategies for acquiring financial market data and ensuring optimal cost efficiency, data quality, and vendor management. The ideal candidate will have a proven record in strategic sourcing within the financial services sector with exceptional negotiation...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Audit Manager Reporting to: Internal Audit Director Location: Atlanta, GA or West Hartford, CT The Team: The Group Internal Audit team provides independent and objective assurance and advice to the Group Audit Committee, and to the Boards of Directors of the companies within the Group, over the processes and systems of control and risk management operating in the Group.  Its scope covers all aspects of the Group and its activities.  It also liaises closely with other monitoring functions across the Group, including Group Compliance and Group Risk.  Its Audit Plans are developed using a risk-based approach. The Group Audit team is based in London, York, Luxembourg, Lisbon, Atlanta and New York. The team is supplemented with additional co-source when required. Key Responsibilities: As our Internal Audit Manager, you will manage auditors and senior auditors in the delivery of audit...

Job Type: Permanent Build a brilliant future with Hiscox   Put your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!   Position: Complex Claims Specialist A&E Location: Atlanta, Boston, Chicago, Hartford, Manhattan OR REMOTE About the Hiscox Claims team: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling. The Role: The primary role of a Complex Claims Specialist is to analyze liability claim submissions for potential...

GenAI Product Enhancement/ Delivery Manager Be part of something groundbreaking  At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products. If you’re excited by the opportunity to create meaningful impact, we’d love to...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Technology Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Information Technology At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology (IT) team equips our colleagues with the latest tools to complete their work efficiently, with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. Innovation in IT drives innovation across the organization. How you will create an impact We are seeking an experienced Senior Technology Manager to lead our technology initiatives, oversee technical teams, and drive innovation while ensuring alignment with...

JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Support Engineer AssuranceAmerica is seeking a Support Engineer to join our growing ranks as we continue to transform the way technology impacts the insurance business.  The Support Engineer will help provide hardware, software, network and telephony support and problem resolution for all desktop, laptop, phones and printer systems throughout the organization. You will provide phone and in person support for both on-site, remote and customer resources.  About the ROLE Each day at AssuranceAmerica is different, but as Support Engineer in...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to lead a significant transformational change in Cyber and information security risk management within the core business, 3rd party suppliers, programs, and projects at QBE. This role is accountable for safeguarding the company from sophisticated cyber threats by continuously outpacing and outsmarting potential risks. It involves collaborating closely with stakeholders, growing deep technical knowledge, and providing strategic insights to solve root cause problems and drive business outcomes. Location: Atlanta, GA or remote Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week or remote The salary range for this role is between $116,000-$217,500 Your New Role Deliver an effective Cyber and information security Capability across QBE, partnering to deliver appropriate levels of engagement...

About the role In this highly visible role, you will provide leadership to a team of experienced underwriting analysts supporting a high growth Business Unit. You will be a people-first person with a growth mindset, responsible for driving operational excellence, championing continuous improvement, and experienced in capacity planning to achieve service delivery, timeliness, productivity and quality goals. In this exciting and challenging role, you will solve problems, work with senior leaders and stakeholders, and make a real impact. Key Responsibilities: Leading Teams Direct People Management responsibility. Oversee development, training and cross training of employees for quality, performance, and professional development. Leverage individual strengths to drive overall team performance. Provide constructive feedback and improvement opportunities using coaching sessions, one-on-one interactions, process confirmations, business partner feedback, and...

GenAI Software Engineer (Full Stack) Be part of something groundbreaking   At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in Generative AI, you’ll be working alongside talented colleagues, innovating and contributing to projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your contribution will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products.  If you’re excited by the opportunity to create meaningful impact at scale and shape the future of the insurance...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Aviation Claims Analyst IV to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in (area of) Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact This position is responsible for handling claims across all sub-classes of NA Aerospace, with a focus on light aviation and general aviation claims. The Claims Analyst IV will possess the technical expertise to adjust first-party and third-party aircraft...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group  is seeking a  Data Execution Leader to join our growing team!   In this role, you will be supporting business teams by delivering high‑quality analytics, reporting, and data insights. This role is responsible for executing analytics work from intake through delivery, ensuring data solutions are accurate, timely, and aligned with business needs. This is a hands‑on senior individual contributor role  with responsibility for guiding execution, partnering with stakeholders, and ensuring data and analytics solutions are delivered effectively. Reporting to the SVP, Data Strategy & Business Intelligence leader for Arrowhead Intermediaries, this role will partner with divisional business leaders to understand business strategy, maintain data integrity, and develop and execute data initiatives within a division,...

Forward Deployed Partner PALANTIR | VALUE & PERFORMANCE   Value Partner — Ensures Value Integrity Role Summary The Value Partner ensures the CoE’s solutions deliver measurable business outcomes. This role manages value case development, measurement frameworks, and portfolio-wide performance reporting. Key Responsibilities Facilitate the CoE value measurement framework across the portfolio. Develop business value cases, including ROI, DCF, and KPI modeling. Conduct prototype value realization checkpoints. Produce value realization dashboards and reports. Escalate underperforming initiatives to leadership. Maintain the CoE KPI measurement framework. Support instrumentation of value metrics within Foundry platforms. Required Skills Expertise in financial modeling and ROI analysis. Strong financial and business analytics capabilities. Consulting or enterprise transformation experience preferred. Ability to translate qualitative business outcomes into...

About the role At AIG, we are reimagining the way we help customers to manage risk. Join us as a Lead Sourcing Specialist, Tech Category to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. We are looking for a Lead Sourcing Specialist, Tech Category to support the strategic sourcing and management of all technology products and services at AIG. This role will play a pivotal role in driving cost optimization, ensuring quality, and improving service levels across the organization's technology portfolio. Key responsibilities: Execute comprehensive category strategies for technology hardware, software, and services, driving optimal cost, quality, and service levels across the organization. Perform comprehensive market analyses, identifying technology trends, opportunities for innovation and cost reduction, and potential supply chain risks. Support cross-functional teams to align sourcing...

About the role  AIG is a leading insurance provider committed to delivering exceptional service to customers worldwide. As we continue to optimize our global operating model, we are seeking a highly skilled Contract Governance Lead to join our Global Sourcing & Procurement Services (GSPS) organization to oversee AIG’s primary third-party Business Process Outsourcing (BPO) vendor relationship.   This role will serve as the primary owner of contract and financial governance, ensuring compliance with complex commercial terms. The ideal candidate is detail-oriented, confident managing senior stakeholders, and capable of navigating sophisticated fee structures and contractual frameworks to drive value, mitigate risk, and ensure operational excellence.   Key responsibilities:   Contract & Commercial Management Own end-to-end governance of the BPO contract, including interpretation and enforcement of terms and conditions Develop deep expertise in complex pricing...

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.   We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.   Get to know the business Our Global Sourcing & Procurement Services (GS&PS) colleagues manage all AIG third party spend, ensuring maximized productivity and quality. Our global team includes Category Strategy, Negotiations and Execution, Transformation, Operations, Productivity, Environmental Sustainability, Supplier Diversity, Analytics, Tools, and Program...

JOIN THE ASSURANCEAMERICA TEAM Are you seeking an opportunity to make a meaningful impact within a rapidly growing organization that values your contributions and fosters a culture of collaboration and growth? Would you be inspired to help foster a culture of purpose and performance excellence by developing innovative and impactful learning experiences? If you are, then you’ll want to explore this opportunity! Join the AssuranceAmerica team. AssuranceAmerica has provided superior property and casualty insurance products for over 25 years. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. The Director of Learning and Development will operate in a complex, regulated insurance environment, with focuses on building scalable people capabilities, supporting leaders through change, and creating a culture of continuous learning and performance. The Director of Learning & Organization Development is responsible for leading and advancing...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group  is seeking a  Data Execution Leader to join our growing team!   In this role, you will be supporting business teams by delivering high‑quality analytics, reporting, and data insights. This role is responsible for executing analytics work from intake through delivery, ensuring data solutions are accurate, timely, and aligned with business needs. This is a hands‑on senior individual contributor role  with responsibility for guiding execution, partnering with stakeholders, and ensuring data and analytics solutions are delivered effectively. Reporting to the SVP, Data Strategy & Business Intelligence leader for Arrowhead Intermediaries, this role will partner with divisional business leaders to understand business strategy, maintain data integrity, and develop and execute data initiatives within a division,...

Filings Analyst We are seeking a Senior State Filings Analyst to support regulatory product filings across multiple personal lines product lines. This role is responsible for preparing and submitting form, rate, and/or rule filings to state insurance departments and regulatory authorities through SERFF. Key Accountabilities and Responsibilities The position plays a critical role in bringing new and revised personal lines insurance products to market while ensuring full compliance with regulatory requirements. The analyst will collaborate closely with product development, actuarial, underwriting, legal, and external vendors to support the development, implementation, and maintenance of insurance products. Responsibilities Prepare and submit form, rate and or rule filings with state insurance departments through SERFF and Florida’s IRFS. Compile and submit new and revised policy forms, riders, applications, endorsements, rates, and rules. Prepare supporting...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims TPA Governance Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims TPA Reporting directly to the Claims TPA Regulatory Manager, the role will support the oversight of all North American state and province regulatory matters relating to third-party administrators handling claims on behalf of AIG. This role helps to ensure that AIG’s TPA partners operate in alignment with state and province requirements, company standards, and contractual obligations. Position Description Full Time US-based employment, Claims TPA Governance. The Claims TPA Governance Analyst shall be responsible for the following activities: Monitor changes in state, federal, and market conduct regulatory requirements impacting claims handling and TPA activities.   Ensure TPA partners maintain compliance...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Reporting to the Global Head of Cyber Underwriting, t his role   is responsible for   developing and managing the global digital cyber insurance proposition, which currently serves a significant SME customer base and is designed to evolve as the digital segment grows and changes. The focus spans underwriting strategy, coverage design, pricing frameworks, and enabling effective distribution, ensuring the proposition   remains   scalable, competitive, and aligned to business   objectives . Working cross - functionally with underwriting divisions, product and wordings, technology, claims, cyber services, and distribution teams, the role supports profitable growth and strong portfolio performance across markets.   Location: Atlanta, GA; 3340 Peachtree Road, Tower Place 100 Atlanta GA 30326; Chicago, IL; 500 West Madison St Suite 1205 Chicago IL 60661; Los Angeles,...