126 manager customer experience jobs found in Atlanta

Overview The Manager of Account Management is responsible for training, coaching, and motivating a team of strategic and sales focused Senior Account Managers and Account Managers focused on customer retention, revenue growth, relationship growth and operational effectiveness to measure the success of client portfolios. This position also selects, develops, and evaluates colleagues and manages assigned KPIs. Responsibilities Leads a team across multiple verticals, solutions, and geographies.  Supports a team that develops long-lasting relationships with clients by gaining a deep understanding of the client’s needs and what they expect from Origami. Oversees how account managers engage with clients to help solve problems and achieve business goals by building trust and providing strategic and realistic solutions to further leverage Origami. Works closely with the Director of Account Management on...

The  Commercial Lines Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Essential Tasks: Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines. Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals Investigates, initiates and prepares necessary proposals and applications, submits or presents to appropriate insureds and carriers, obtains clients’...

Description Summary: The Treasury Management Sales Specialist Manager will lead a high impact team of Treasury Management Specialists that helps equip Sales colleagues with tools to sell more effectively, deepen customer relationships, and deliver consistent growth through talent acquisition and development, enhancement of sales tools, and development of sales insights. Responsibilities: Directly manage Treasury Management Specialists (TMS) throughout the Huntington footprint Coach and develop TMS sales skills to create a path for colleague career advancement and bank growth Develop the Treasury Management Sales Specialist team’s business acumen and cash flow analysis skills to support more effective customer conversations and sales outcomes. Serve as a trusted extension of the local relationship and sales teams Evolve the TMS coverage model to optimize sales capacity and efficiency Provide insight and...

SeekNow is transforming property intelligence for the real estate industry. As we expand into new markets—including Single-Family Rentals (SFR), Build-to-Rent, Commercial, and Institutional Real Estate —we’re looking for a Manager, Product & Segment Marketing – Real Estate to lead go-to-market strategy, positioning, and early-stage growth for these fast-emerging verticals. This is a builder role —a start-up inside an established company. You’ll identify market opportunities, define and test value propositions, and rapidly create content and campaigns that generate traction. You’ll move fast, experiment, and iterate to find product-market fit while working closely with Product, Sales, and Marketing peers to turn early wins into scalable programs. If you thrive in ambiguity, love building from zero, and think in hours—not weeks—you’ll shape how SeekNow enters and dominates new markets. Key Responsibilities Market Discovery & Strategy Own the Real Estate...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

JOIN THE ASSURANCEAMERICA TEAM Are you ready to revolutionize the insurance industry with the power of artificial intelligence and machine learning? AssuranceAmerica, the premiere provider of nonstandard auto products, is seeking a radically innovative Associate Product Manager to join our dynamic team. AssuranceAmerica is not just another insurance company. We are industry pioneers, ready to redefine the auto insurance industry by using cutting-edge technology, and we need your skills to make it happen. Our innovative approach, commitment to success, and relentless pursuit of excellence makes AssuranceAmerica the ideal place to work for someone with your passion for AI and ML. Associate Product Manager As an Associate Product Manager for Commercial Auto, you will be at the forefront of transforming the insurance landscape. You will be responsible for developing, implementing, and enhancing AI and ML-driven products and services that will set new industry standards. Your...

Overview The Director, Product Sales Executives, provides hands-on leadership for a team of subject matter experts while shaping the long-term vision for this new function. This role combines direct management of Product Sales Executives (PSEs) with strategic responsibility for building and scaling the team over time. The Director will define the function’s strategy, establish processes, and eventually hire and develop managers to support growth. In the near term, this role focuses on coaching and developing PSEs, aligning their efforts with sales strategy, and ensuring consistent execution of product positioning, demos, and field enablement. Acting as a critical bridge between Sales and Product, the Director ensures the voice of the customer informs roadmap decisions and equips the sales organization to sell with confidence and precision .     Responsibilities Immediate Leadership Leads, coaches, and develops a team of...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Atlanta, GA and must live in this area in order to be considered. Must have an RN and prefers 1.5 years of prior workers compensation experience. GA Catastrophic Rehab provider a plus. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work;...

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance RN Field Case Manager This Field Case Manager will cover our Atlanta, GA region and must live in this area in order to be considered. PRIMARY PURPOSE OF THE ROLE: Sedgwick Field Case Managers work face to face with their injured workers and medical providers t o facilitate; though advocacy, progressive medical treatment, and timely return-to-work; while acting as a liaison and providing communication between all involved parties. While frequent travel is...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Assistant Vice President, Federal Workers’ Compensation Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.  Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact The Assistant Vice President, Federal Workers’ Compensation Claims is responsible for leading overall claims business functions of the Federal/Defense Base Act (DBA) office and for directing activities consistent with the mission...

SeekNow is transforming how property intelligence is captured, delivered, and trusted. We’re looking for a Brand & Communications Manager who combines creativity, speed, and storytelling to elevate our brand across every channel. This role sits at the intersection of content, design, and communication — managing SeekNow’s digital presence, developing creative campaigns, and producing high-impact materials that engage our customers, Seekers, and partners. You’ll move fast, think visually, and use AI and modern design tools to turn ideas into exceptional content and visuals in hours, not weeks. You’ll partner closely with our Head of SeekNow Studios to produce video, podcast, and multimedia content that brings our brand to life — while owning the day-to-day strategy and execution of the SeekNow voice, design standards, and creative output. If you’re a storyteller with a strong design eye who loves building high-quality assets that drive attention, engagement, and...

Description Summary: The Sr. Executive Relationship Manager prospects and develops upper middle market banking relationships targeting companies with revenues $75M and above within assigned geographic territory. They draw upon established network to drive bank / customer profitability via loans, deposits, Treasury Management, fees, and capital markets. They provide customers valuable insights and introduce product and service partners to meet customer needs. They work in concert with portfolio management partners, to structure loans, manage underwriting and credit approval process, ensure appropriate documentation, and manage closing of complex commercial loans. Duties and Responsibilities: Develops and deepens relationships with clients and prospective clients through consultative selling and introductions to appropriate bank partners in treasury management, capital markets, insurance, wealth and private...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business outcomes. Acting as strategic partners and trusted advocates, CSMs build relationships across client organizations - from day-to-day users to executive and economic buyers - to drive adoption, satisfaction, retention, and growth.   CSMs proactively guide client goals internally, orchestrating cross-functional teams across multiple workstreams to deliver a seamless client experience. Through data-driven insights, industry expertise, and proactive communication, CSMs align internal teams and client stakeholders to foster long-term value realization. Responsibilities Client Advocacy & Strategic Partnership Serves as a primary point of contact for assigned client relationships, acting as a trusted advisor throughout...

At AssuranceAmerica, we are more than a collection of insurance operations and products — we are a growth-oriented organization committed to innovation, agility, and continuous development. We foster a collaborative environment where associates are empowered to learn, contribute strategically, and make a measurable impact on the business. Our culture values accountability, curiosity, and operational excellence, while providing the opportunity to work alongside approachable leadership in a highly entrepreneurial setting. This is an opportunity to join a fast-moving organization that is recognized as a leader within the n onstandard auto insurance market. Operating with the agility of a smaller organization while maintaining the sophistication of a multi-state carrier, AssuranceAmerica offers Product professionals the ability to influence meaningful business outcomes, drive innovation, and directly shape market performance. Success in this environment requires a highly...

Description Summary: The Sr. Executive Relationship Manager prospects and develops upper middle market banking relationships targeting companies with revenues $75M and above within assigned geographic territory. They draw upon established network to drive bank / customer profitability via loans, deposits, Treasury Management, fees, and capital markets. They provide customers valuable insights and introduce product and service partners to meet customer needs. They work in concert with portfolio management partners, to structure loans, manage underwriting and credit approval process, ensure appropriate documentation, and manage closing of complex commercial loans. Duties and Responsibilities: Develops and deepens relationships with clients and prospective clients through consultative selling and introductions to appropriate bank partners in treasury management, capital markets, insurance, wealth and private...

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs, and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary Responsible for management of a collection of states and Territory Managers consistent with the corporate goals. Responsible for growing premium volume with profitable loss ratios, developing incremental business in existing accounts, educating and motivating agencies on all the steps they can take to generate profitable loss ratios, terminating or...

Make your mark in Aerospace Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. The Aerospace claims team is a global unit providing comprehensive claims service for manufacturers, airlines, airports and general aviation clients. How you will create an impact The Claim Manager – General Aviation is a key leadership position and you will be responsible for managing the Hull, Light Aviation and Vertical Unit team including direct reporting responsibility for a team of approximately eight adjustors located throughout the US.  You will serve as both a people manager and a technical referral point for NA Aerospace...

Description Summary: The Commercial Portfolio Manager III is responsible for managing assigned portfolio(s) and providing support to Commercial group leader(s), Regional Credit Officer, and Relationship Manager team (RM’s) in the areas of credit underwriting, portfolio management, compliance, and monitoring of new and existing loans and customer relationships within the portfolio.  Will manage the most complex loan portfolio. Duties & Responsibilities: Manages a complex portfolio of commercial loans and customers in partnership with the assigned relationship manager, group leader, Regional Credit Officer and other stakeholders. Service, deepen, and retain assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities.  Optimize customer relationships working directly with Relationship Managers to grow fees, deposits, and portfolio revenue....

JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. As a Support Manager , you will play a pivotal role in delivering advanced technical support to our associates, customers, and consultants. Collaborating closely with our skilled Infrastructure, Data, and Development Teams, you will swiftly address hardware, system, and telephony issues. This role offers the opportunity to enhance your technical proficiency across a diverse range of technologies, including Application, Database, Cloud Services, and Systems. Successful candidates should possess exceptional communication, analytical, and...