52 area customer experience specialist jobs found in Atlanta

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Examiner to grow your career at the forefront of Federal Workers Compensation insurance. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Provide technical expertise in proactively directing and resolving Defense Based Act claims in accordance with best claim practice approach, in line with AIGs quality standards. Manage indemnity, medical and legal aspects of assigned claims using available resources. Utilize investigation, claim handling, litigation, and...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Workers Compensation Claims Examiner to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. Make your mark in Federal Workers Compensation Claims. Focused on Workers Compensation within the Federal jurisdiction, this role is an ideal opportunity to develop your expertise in handling and investigating Defense Base Act claims. The aim is deal with claims through a proactive, best practice approach, in line...

Why Join Risk Consulting at AIG?   Risk Consulting at AIG is about teamwork! It is about utilizing your resources, working together to solve real world problems, and making a positive impact on our client’s futures. When asked, “why do we enjoy what we do?” The answer is simple, the people.   The role of an Account Risk Engineer is critical to what we do at AIG, both as a risk management resource to our clients and as a leading global insurance organization. Account Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.  A Day in the Life   Looking for variety and a challenge? Client’s range in size, scope and complexity. One day you may be discussing the loss prevention strategy on an account with an underwriter, the next, surveying a manufacturing plant or diving into the contingent business interruption risks of an account. The key to success isn’t about being...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting Specialist, Energy to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. AIG has an exciting opportunity for an experienced Underwriter to join our Energy and Engineered Risk Property Team focusing on property coverage for clients in the power and utility sector. How...

Job Type: Permanent Build a brilliant future with Hiscox   Put your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!   Position: Complex Claims Specialist A&E Location: Atlanta, Boston, Chicago, Hartford, Manhattan About the Hiscox Claims team: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling. The Role: The primary role of a Complex Claims Specialist is to analyze liability claim submissions for potential coverage,...

Casualty Specialist III- Auto Liability Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. About the role What you need to know: The Casualty Claims Specialist III is responsible for investigating, evaluating, and negotiating auto liability claims while...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Recovery Specialist, Large Loss to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Stewardship Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Regional Production Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Western World Western World has been providing commercial brokers with non-admitted insurance solutions for over a half century.  Our experience in the contract bind property, casualty and garage segments combined with the capabilities of Lexington Insurance, enhances AIG’s ability to provide non-admitted solutions from Main Street to Wall Street.  Western World is headquartered in Parsippany, New Jersey. How you will create an impact ·         Independently select, monitor, and price new and renewal business according to Company guidelines per Underwriter’s level of authority as outlined in individual “Authority Letter”. ·         Evaluate and price risks according to guidelines. ·         Develop...

Join us as a Senior Underwriting Specialist, Corporate Accounts, Excess Casualty to step up to a key team leadership role that will drive business growth. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. How you will create an impact AIG is seeking a Senior Underwriting Specialist, Corporate Accounts Excess Casualty to contribute to their industry leading Excess Casualty underwriting team.  AIG’s strong foundation as the market leader in this area has evolved through its long-term...

The Operations Processing Specialist will support the designated department(s) by providing exceptional customer service, accurate document production and reporting as well as timely, effective communication to key parties. This role is a key aspect of daily processing for all Operations as it relates to the organization. SPECIFIC DUTIES: Incoming/outgoing mail processing and general office support as needed. Responsible for handling all requests of functional area timely and accurately and within the established service standard. Collaborate with internal and external partners to obtain and provide information, improve processes, and enhance the policyholder’s experience.  Timely and accurately create and submit any regulatory reporting required by operational function. Ensure data integrity is maintained in source systems and all documentation created and distribution to policyholders and internal business partners. Provide reception, phone, and desk coverage as needed....

Regional Product Specialist, Lexington Builders Risk Lexington has an opportunity for a Regional Production Specialist on the U.S. Builders Risk team specializing in underwriting primary, shared and layered construction risks. The Regional Production Specialist is expected to work effectively in an independent manner to successfully manage his/her book of business of new and renewal production along with executing the profitability strategy for territory’s portfolio. A Regional Production Specialist must be able to illustrate sufficient technical analysis and underwriting acumen combined with marketing and sales skills to meet underwriting goals (i.e., achieve growth targets and maintain overall profitability). In addition, the ability to coach, train and develop staff to their fullest potential is required. Make your mark in Underwriting We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and...

Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact As a Liability Claims Adjuster you will handle a portfolio of lower-complexity Liability claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure, while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements. Managing key claims...

About the role The Operations Control Lead is a key assurance role responsible for first-line control activities across North America operations. This role owns the end-to-end delivery of risk and control self-assessments (RCSAs), administers the SOX premium coding testing program, and drives remediation of control gaps through closure. This is a high-visibility role with meaningful cross-functional reach - working regularly with Operations, Finance, Risk, Compliance, and Internal Audit teams – and direct management of a shared service team of Control Testing Specialists. Key responsibilities: Lead business units through RCSA preparation, execution, and documentation – providing constructive challenge to control effectiveness ratings backed by evidence. Own the annual premium coding testing program – a key SOX control for underwriting – ensuring all testing is completed withing required deadlines and to required standards. Partner with the Financial Controls Unit...

Company Details   Berkley Luxury Group is an operating unit of W.R. Berkley Corporation, one of America’s largest commercial lines writers in the United states. At Berkley Luxury Group we offer tailored, all-inclusive insurance solutions for luxury condo, co-op, rental properties and fine dining restaurants.   Berkley Luxury Group has been a mainstay in the commercial real estate and hospitality business since 1986. We specialize in luxury condominiums, cooperatives, and apartments in the habitational space, Class A Office buildings and fine dining restaurants in the hospitality space. BLG maintains a standard of prompt and fair settlement of claims, and endeavors to treat insureds and brokers in a partnership-like manner.   BLG has developed a strategic plan to grow their success by expanding their footprint geographically and adding complementary products. At BLG there is a shared vision to be the best option for its customers. We aim to provide...

Company: Oliver Wyman Description: Aircraft Technical Specialist OW Vector, a local Aviation Management Consulting company, is looking for experienced Technical Specialist. This role is part of a large team committed to auditing aircraft maintenance records for delivery of highest quality products to our clients.  Successful candidates will demonstrate an eagerness to learn, willingness to take initiative as well as be a champion for accuracy. Skills & Experience:  7 - 10 years of prior work-related experience in aircraft records or aircraft technical representative Comprehensive understanding of Federal (or National Authority) regulations concerning aircraft, engine and appliance continued airworthiness, configuration control, and pertinent client manuals.  At least four (4) year experience performing aspects of the roles and responsibilities defined under Qualifications with a Part 121 carrier Must possess strong analytical and high attention to...

Job Type: Permanent Build a brilliant future with Hiscox   Senior Manager, Marketing Analytics Reporting to: VP, Digital Performance Location: Atlanta, GA The Role: We’re looking for a Marketing Analytics Manager to join our high-growth, data-driven marketing team. In this role, you’ll lead digital marketing analytics and performance measurement across our acquisition and growth efforts. This role will serve as a strategic analytics partner to Marketing leadership, owning measurement frameworks, executive reporting, and insights that drive customer acquisition, conversion quality, and long-term value. You’ll bring your experience stitching together data from multiple platforms including site analytics, digital ad platforms, and BI reporting, to deliver business KPIs and performance insights. This role is ideal for an analytics leader who is both hands-on with data and comfortable presenting insights at the executive level, particularly within an...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Production Specialist, Core Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Lexington Property Underwriting AIG’s Lexington Insurance Company is the leading US-based surplus lines insurer. For over 50 years, it has provided flexible solutions to companies and organizations of all sizes – from Fortune 100 corporations to small and middle market entities. Lexington is renowned for its ability to help brokers find solutions to the most challenging insurance needs of their clients. Drawing on their entrepreneurial spirit, colleagues are encouraged each day to rise to challenges and embrace opportunities to make a difference. How you will create an impact The Production Specialist must be able to illustrate a high level of technical proficiency and underwriting acumen combined with...

Job Type: Permanent Build a brilliant future with Hiscox   Position: Audit Manager Reporting to: Internal Audit Director Location: Atlanta, GA or West Hartford, CT The Team: The Group Internal Audit team provides independent and objective assurance and advice to the Group Audit Committee, and to the Boards of Directors of the companies within the Group, over the processes and systems of control and risk management operating in the Group.  Its scope covers all aspects of the Group and its activities.  It also liaises closely with other monitoring functions across the Group, including Group Compliance and Group Risk.  Its Audit Plans are developed using a risk-based approach. The Group Audit team is based in London, York, Luxembourg, Lisbon, Atlanta and New York. The team is supplemented with additional co-source when required. Key Responsibilities: As our Internal Audit Manager, you will manage auditors and senior auditors in the delivery of audit...

Job Type: Permanent Build a brilliant future with Hiscox   Job Title: Portfolio Analyst Reports To: Portfolio Management Director Summary: The Portfolio Analyst will support the US Transformation Office - Portfolio Management practice by ensuring high-quality data stewardship within project portfolio management solutions and by supporting vendor management. This role will manage resource capacity reporting, track project performance, and analyze financial data. The Portfolio Analyst will engage business stakeholders to validate assumptions, track risks, issues, and dependencies, and produce accurate and timely portfolio-level reporting. This role will also support Procurement processes and vendor engagement for US Transformation Office third party resources. Key Responsibilities: Portfolio Analysis – Governance, Insights, and Reporting: Maintain end to end data accuracy within project portfolio management solution(s) by validating and regularly...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Underwriting Assistant to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting Support This position is part of the UW support career progression and may report to an UW Support, Team Leader, or to a Team Manager, Underwriting Support.   This role assists the underwriters by screening risk offerings and with pre- and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision. How you will create an impact Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk appetite....