37 call center insurance agent jobs found in Atlanta

The Leader of CX Enablement is one of three senior pillar leaders shaping the future of customer experience at AssuranceAmerica. At this level, the role carries enterprise accountability — not just for building the function, but for defining the capability strategy that will underpin AssuranceAmerica's CX model as it scales from a regional call center to a national platform handling $2B in premium across 30+ states. This individual will own quality assurance and training, experience design and governance, Voice of Customer, and state expertise at an enterprise level — ensuring the Enablement pillar operates as a strategic asset to the business, not just a support function. The goal is setting the vision, owning the talent architecture, and representing CX Enablement across the company. Quality Assurance & Training — Enterprise Standard Set the quality and training strategy for a national CX organization scaling to 9+ teams across 30+ states by 2035 — not just running...

Job Type: Permanent Build a brilliant future with Hiscox   Join our dynamic and forward-thinking Claims team! Here, you’ll be part of an energetic and innovative group, with the chance to help shape insurance products and collaborate with business leaders throughout the organization. Our Complex Claims Specialist-Miscellaneous Professional Liability role is an individual contributor responsible for the handling of mid to high-severity primary Miscellaneous Professional Liability claims for the organization from inception to resolution.  This includes, but is not limited to, insurance agents, property managers, tax preparers, and various consultants. This role is responsible for all aspects of the claims and litigation process, including liaising with external and internal business partners (e.g., outside experts and/or legal counsel; underwriting) as required.  The Role: Adjusts and resolves complex mid to severity claims that include all phases of...

  This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims....

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Serves as a partner to Broker providing superior support regarding all policies and key accounts. Provides high quality service to agents and companies. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1....

Be part of something groundbreaking  At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build and scale world-class products. If you’re excited by the opportunity to create meaningful impact, we’d love to hear from you.  Who we are  AIG is a leading global...

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world-class service — both pre- and post-claims....

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Supports Broker with all job functions to learn the industry, business and job responsibilities necessary for future growth as a Broker. Markets, identifies, solicits, and arranges appropriate insurance coverage for clients by utilizing accessible markets. Serves as in intermediary between the Agent and the Insurance Company. Drives new business to assist Broker in meeting or exceeding production...

Senior Account Executive: Position Summary: Contribute to the performance of the office by providing day to day administrative support to the Professional Liability sales units, while managing and growing your assigned book of business. Required Qualifications: Four year college degree (or equivalent in work experience in the insurance industry, administration or related field) Property and Casualty Insurance license and valid driver’s license Typing 40-50 words per minute  Proficient in Microsoft Word, Microsoft Excel and Outlook Responsibilities: Manage and grow your assigned agents and book of business while assisting the team at the same time Potential but not mandatory Oversee renewal notices 120-90 days prior to policy expiration for assigned agents and accounts Process new/renewal submissions per the Account Executive/Producer’s instructions: Update and Maintain agent and client detail in AIM and IR Update and/or maintain...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   We’re looking for a  Sr. HR Business Partner who can truly wear both hats—hands‑on and strategic. Someone who’s comfortable getting into the detail when needed, while also thinking about the long‑term direction of the HR function. This role will act as the strategic and operational HR partner, partnering with leaders to drive engagement, embed consistent people practices, and ensure compliance throughout the employee lifecycle. It’s an...

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Overview The Underwriting Assistant supports Starr’s underwriting team in the review, processing, and administration of new and renewal insurance business. The role involves collaboration with underwriters, brokers, and internal partners to ensure timely and accurate handling of accounts in compliance with company policies and guidelines. Key Responsibilities Assist underwriters with the analysis and processing of new business, renewals, and...

Description   Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts - at a company that offers competitive compensation and benefits, then consider joining the underwriting department at Liberty Mutual. As a Senior Underwriter in casualty insurance, you’ll develop, grow and maintain sizable, complex, diversified books of business while working closely with brokers and customers to assess risks, determine premiums, set conditions and negotiate deals that maximize profitability and meet business goals.   The Senior Underwriter, Major Accounts Risk Management is responsible for developing, growing, and maintaining a profitable, diversified book of loss sensitive primary casualty business focused on Workers Compensation, General Liability and Commercial Auto through marketing, underwriting decision making, building...

Forward-Deployed Partner (Palantir Foundry / AIP) Role Summary & Mission The FD Partner is the most complete role in the Palantir Center of Excellence — and intentionally so. This is not a relationship manager who oversees technical work from a distance. The FD Partner is a senior, deeply technical practitioner who is equally at home building in Palantir Foundry and AIP as they are presenting a Go/No-Go recommendation to an executive sponsor. They own the business relationship, set the value agenda, and get their hands dirty delivering it. The FD Partner leads pods where needed, drives active development on the most complex or ambiguous use cases, and is ultimately accountable for adoption and ROI across their portfolio. They are the person in the room who can both write the Ontology and articulate why it matters to a CFO. Technical depth is non-negotiable — the credibility to lead FD Delta and FD Echo engineers, challenge delivery approaches, and unblock...

Commercial Underwriting Training Program Manager About the role: The Program Manager, Commercial Underwriting Training, is responsible for managing a portfolio of learning initiatives that build core and future-ready underwriting skills across the organization. Reporting to the Global Head of Underwriting Technical Training, this role collaborates with stakeholders across functions and geographies to design, adapt, and implement scalable development solutions that align with enterprise underwriting priorities. This role requires strong project ownership, creativity in learning design, underwriting acumen and the ability to deliver experiences that drive real technical underwriting expertise. There is no training component in this role – no prior facilitation skills required. How you'll create an impact: Manage multiple programs related to underwriting course design, structure and implementation. Develop and implement learning tools in support of the rollout of...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to underwrite new business and renewals within specified guidelines and authority levels, supporting the development of a profitable portfolio under the Accident & Health Medical Stop Loss. This involves implementing underwriting strategies, building relationships, and making sound decisions to drive business growth and profitability within assigned territories. The role plays a critical part in achieving overall profitability and success in the Accident & Health underwriting business. Location: Atlanta, GA; Boston, MA; Chicago, Il; Marblehead, MA; Plano, TX; Edina, MN; New York City, NY; or remote Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week   The salary range for this role is between $99,000-$186,000. Your New Role: Perform underwriting responsibilities including quote...

JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. As a Support Manager , you will play a pivotal role in delivering advanced technical support to our associates, customers, and consultants. Collaborating closely with our skilled Infrastructure, Data, and Development Teams, you will swiftly address hardware, system, and telephony issues. This role offers the opportunity to enhance your technical proficiency across a diverse range of technologies, including Application, Database, Cloud Services, and Systems. Successful candidates should possess exceptional communication, analytical, and...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market department is seeking a Senior Sales Underwriter to join our growing team for our Georgia territory .   This is a Full-time, Exempt role.   This is a Hybrid position.     Position Overview/Summary: Responsible for identifying, soliciting, underwriting and selling new and renewal Middle Market accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market department is seeking a Senior Sales Underwriter to join our growing team for our Georgia territory .   This is a Full-time, Exempt role.   This is a Hybrid position.     Position Overview/Summary: Responsible for identifying, soliciting, underwriting and selling new and renewal Middle Market accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Support Specialty Casualty Team strategy by utilizing established guidelines and communicating with agents to evaluate risk, apply sound decision-making and underwrite profitable business within authorized limits. Location: Atlanta, GA; 3340 Peachtree Road, Tower Place 100 Atlanta GA 30326 Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week. The salary range for this role is between $80,000-$120,000. Your New Role: Review, evaluate and price business by applying sound underwriting judgment and adhering to company policy and state regulations within established authority Underwrite insurance risks in accordance with the business plan and the personal authority to meet business objectives including negotiating rates, terms and conditions for existing and new business, managing production and issue of contract...

About the role In this highly visible role, you will provide leadership to a team of experienced underwriting analysts supporting a high growth Business Unit. You will be a people-first person with a growth mindset, responsible for driving operational excellence, championing continuous improvement, and experienced in capacity planning to achieve service delivery, timeliness, productivity and quality goals. In this exciting and challenging role, you will solve problems, work with senior leaders and stakeholders, and make a real impact. Key Responsibilities: Leading Teams Direct People Management responsibility. Oversee development, training and cross training of employees for quality, performance, and professional development. Leverage individual strengths to drive overall team performance. Provide constructive feedback and improvement opportunities using coaching sessions, one-on-one interactions, process confirmations, business partner feedback, and...