68 customer account professional jobs found in Atlanta, GA

Position Summary:   The Claims Executive is responsible for accurate reporting and filing of claim litigation to the respective Carrier, in addition to handling complex claims scenarios along with resolution of claims disputes. The Claims Executive functions as an insurance claims professional that provides guidance to the Customers and Producers on more complex claims issues. Claims Executive is responsible for monitoring the assigned inventory of accounts, answering phone calls, consulting on claims related issues. Duties include; handling customer service calls as needed, reviewing claims on an as needed basis. Essential Tasks: Reports to the Claims Operations Manager on workflow issues and the handling of assigned claims inventory Service and be the point of contact for assigned threshold accounts. Ability to review policy language and offer a professional opinion regarding coverage, settlements, reserve practices, etc. Handle and work with carrier and client on...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Customer Service Representative (CSR) to join our growing team in Atlanta, GA! The Customer Service Representative (CSR) will support the clerical and administrative process of the Broker’s book of business for both renewals and new business. How You Will Contribute:   Develop a full working knowledge of Commercial Lines procedures. Handle client request for information, endorsements cancellations, and other services as required. Assist in analyzing insurance exposures and account summaries. Review policies, endorsements, audits, dividends, and quotations prepared by our carriers for accuracy and completeness. Preparation of binders, certificates, automobile identification cards, invoices, and similar items. Assist in resolving unbilled items, account differences...

Location: Atlanta, Hybrid (flexible) Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group is seeking a Customer Service Representative (CSR) to join our growing team in Atlanta, GA! The Customer Service Representative (CSR) will support the clerical and administrative process of the Broker’s book of business for both renewals and new business. How You Will Contribute:   Develop a full working knowledge of Commercial Lines procedures. Handle client request for information, endorsements cancellations, and other services as required. Assist in analyzing insurance exposures and account summaries. Review policies, endorsements, audits, dividends, and quotations prepared by our carriers for accuracy and completeness. Preparation of binders, certificates, automobile identification cards, invoices, and similar items. Assist in resolving unbilled items, account differences...

Job Description: Title: Account Manager   Associate   - Commercial Lines   Work Mode:   Fully remote for candidates able to work EST/CST schedule   | Location/Supporting:   Atlanta, GA office   | Book Focus:   Contractors, Manufacturing, General Book     Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations     About the Role :   Provide administrative and customer service...

Position Summary:   The Account Manager position maintains a professional relationship with our clients through exceptional customer service.  Account Managers are assigned a book of business comprised of fully insured and level funded clients in our Select Business Unit. This role is responsible for obtaining clients’ trust by meeting their needs and expectations. They are also responsible for supporting our sales Agent(s) in producing new business and renewing existing business.  Account Managers serve as an advocate to our clients and their employees through positive relationships with the various carriers and continuous education. Supervisory Responsibilities:   None Essential Tasks: Acts as the primary contact between client, prospect, agency, and producer; represents the agency in handling complaints, arbitrating disputes, or resolving grievances Handles or refers all service requests by our clients Initiates and handles marketing of accounts beginning 120...

Why Join Risk Consulting at AIG?   Risk Consulting at AIG is about teamwork! It is about utilizing your resources, working together to solve real world problems, and making a positive impact on our client’s futures. When asked, “why do we enjoy what we do?” The answer is simple, the people.   The role of an Account Risk Engineer is critical to what we do at AIG, both as a risk management resource to our clients and as a leading global insurance organization. Account Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.  A Day in the Life   Looking for variety and a challenge? Client’s range in size, scope and complexity. One day you may be discussing the loss prevention strategy on an account with an underwriter, the next, surveying a manufacturing plant or diving into the contingent business interruption risks of an account. The key to success isn’t about being...

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business outcomes. Acting as strategic partners and trusted advocates, CSMs build relationships across client organizations - from day-to-day users to executive and economic buyers - to drive adoption, satisfaction, retention, and growth.   CSMs proactively guide client goals internally, orchestrating cross-functional teams across multiple workstreams to deliver a seamless client experience. Through data-driven insights, industry expertise, and proactive communication, CSMs align internal teams and client stakeholders to foster long-term value realization.     Responsibilities Client Advocacy & Strategic Partnership Serves as a primary point of contact for assigned client relationships, acting as a trusted advisor...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Claims Analyst IV-Auto and GL adjuster Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. About the role What you need to know: The Claims Analyst IV is responsible for investigating, evaluating, and negotiating auto liability claims while maintaining a high standard of customer service.  This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.  What we’re looking for: • 3 years previous general liability or auto claim experience preferred. • 2 years...

Description As a member of the NAS E&S Casualty leadership team, you will contribute to the growth and profitability of the casualty business through expert advisory and underwriting support. In addition to being responsible for product and forms adherence to North American best practices, this role will facilitate innovative product solutions and modification to policy language to meet the needs of unique risks present in the E&S market. You will manage highly complex underwriting accounts and assist the staff in triaging opportunities, comprehensively and creatively structuring deals, and enabling staff development in underwriting best practices and product expertise. Requires an extensive level of knowledge in assigned product lines, and technical knowledge of underwriting concepts, practices, procedures and techniques.   Responsibilities: Assists Underwriters and Regional Managers in underwriting of new and renewal business accounts...

Acrisure   Claims,   LLC   is seeking an entry level   Medical Only   Adjuster to join its Workers’ Compensation Claims Department. This individual will effectively review   Medical Only c laims and determine   appropriate action   for resolution .    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.     Candidate must reside in the Metropolitan Atlanta area and have a minimum of three (3) years of experience handling municipality claims under Georgia jurisdiction Primary Duties      Investigate claims thoroughly, including coverage   and   identifying   subrogation .      Manage   medical issues   and schedule   timely   appointments.    Work closely with Team Manager to   identify   red flags .      Consistently keep claim files documented and updated     Ensure that all   medical...

About the Role   We are   seeking   a   skilled and experienced   Account   Executiv e to join our dynamic Insurance team   in Atlanta, GA. Key   Responsibilities   Include   Serve as   s trategic point of contact for client   Manage annual book of business and proactively   monitor   upcoming expirations   Identify   the risk management needs of clients and prospects ;   Develop and recommend   appropriate products   and services ; Work with client to   identify   unmitigated risks and cross-sell complimentary products and services   Manage a team of 1-5 depending on the office ;   Responsible for training and advancing the careers of their team   Present custom solutions to clients and prospects in a clear and professional manner ; Clearly promote American   Global’s   competitive differentiation in written and verbal presentations...

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on architect and engineering firms. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team!   JOB OVERVIEW: The Broker’s main functions are to provide day-to-day customer services including completing ad hoc projects as needed, responding to client questions, providing insurance program design and...

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on architect and engineering firms. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team!   JOB OVERVIEW: The Broker’s main functions are to provide day-to-day customer services including completing ad hoc projects as needed, responding to client questions, providing insurance program design and...

About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....

Company: Marsh McLennan Agency Description: Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Client Executive Non-Sales at Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). Applicants must be within driving distance to the Atlanta office to be considered for this role and have the...

Job Responsibilities and Requirements Responsible for sales and service of Group Products to the producers within his/her assigned territory.  Reports directly to a Regional Sales Manager.  Responsible for the sales of Company products, achieving sales goals by line of business. Responsible for the development of brokers within his/her sales territory. Adherence to established Field and Home Office administrative procedures. Adherence to company underwriting guidelines while soliciting and securing profitable business. Will provide service to policyholders and brokers as necessary. Assist the Regional Sales Manager in the general operation of sales office functions as requested. Required Knowledge, Skills, Abilities and/or Related Experience High School Diploma or equivalent required. Relevant Bachelor’s Degree highly preferred. Must have a minimum of 3 years previous group employee benefit experience and a minimum of one successful year of...

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. RESPONSIBILITIES Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.   Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound.  Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts.  Coordinate and oversee...