29 customer care associate jobs found in Atlanta, GA

Description Technical Director Industrial Hygiene and Engineering Services We are seeking an experienced Industrial Hygiene and Safety Engineering professional for a highly visible role for one of our largest accounts. This position serves as a primary technical advisor and strategic partner to the customer, responsible for developing, advancing, and continuously improving industrial hygiene and safety engineering strategies that proactively identify, evaluate, and control workplace hazards. The role requires strong initiative, technical depth, thought leadership, and the ability to manage complex priorities across Industrial Hygiene, Health & Safety, and Operations Engineering disciplines, with a strong emphasis on Prevention Through Design and sustainable risk reduction. This unique role combines program development and administration with on-site services to ensure depth in understanding customer operations, procedures and culture.   This position...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)    You are great at providing excellent customer service, organized and have an analytical mind. You enjoy a position that will keep you busy, provides you with variety every day and allows you the opportunity to grow professionally. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Emergency Roadside Service Field Representative opportunities are all about!   A day-in-the-life of an ERS Field Representative   Our Field Representatives represent the interest of the Club within the contractor network, playing a critical role in the driving the adoption of AAA...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. ridge Specialty Group  is seeking a  Accounts Payable Associate  to join our growing team in  Atlanta, GA! Under the general supervision of the Operations Manager, the Accounts Payable Associate is responsible for ensuring accuracy when processing payables. How You Will Contribute: Responsible for processing Agent commission checks in identified timeline. Investigate return payments, endorsements and overpayments to determine and take appropriate next steps not limited to printing invoices, processing checks, issuing checks, and mailing refund. Process weekly ACH/check cancellation and claim payments. Correspond with Agents, Admins and Dealerships via phone, mail and email to respond to questions, investigate and resolve issues not limited to commission discrepancies, credits on account, and follow up on outstanding...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about!  A day-in-the-life of a Roadside Assistance Technician  As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you...

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our Southeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid or remote arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...

Description Summary: The CRE Loan Closing Specialist is responsible for initiating and driving the loan closing process, and for the integrity of the loan closing, due diligence, and documentation while managing and expediting complex and concurrent processes and organizing all necessary documentation to finalize complex Commercial Real Estate loan transactions. The CRE Loan Closing Specialist ensures accuracy, compliance with regulations, and coordinates activities, decisions, and communication with various parties involved, such as lenders, borrowers, and legal teams.  This position involves meticulous attention to detail and an understanding of commercial real estate loan terms including legal concepts, collateral acceptability, and final closing conditions.  Expertise in review and interpretation of deal structures and legal documentation along with working through “gray areas” presented is required....

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Atlanta, GA Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...

JOIN THE ASSURANCEAMERICA TEAM Are you ready to revolutionize the insurance industry with the power of artificial intelligence and machine learning? AssuranceAmerica, the premiere provider of nonstandard auto products, is seeking a radically innovative Associate Product Manager to join our dynamic team. AssuranceAmerica is not just another insurance company. We are industry pioneers, ready to redefine the auto insurance industry by using cutting-edge technology, and we need your skills to make it happen. Our innovative approach, commitment to success, and relentless pursuit of excellence makes AssuranceAmerica the ideal place to work for someone with your passion for AI and ML. Associate Product Manager As an Associate Product Manager for Commercial Auto, you will be at the forefront of transforming the insurance landscape. You will be responsible for developing, implementing, and enhancing AI and ML-driven products and services that will set new industry standards. Your...

Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do.   This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen.   Job Summary: AssuranceAmerica is seeking a Software Developer to join our growing technology organization as we continue to transform how technology enables and advances the insurance business. This role will directly support our team and partner closely with the business to deliver impactful, scalable solutions. You will work...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Real Estate Financial Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Real Estate AIG’s Global Real Estate and Services Group (GRES) is responsible for managing the full life cycle (lease transactions, workplace planning, design and construction and facilities management) for the workplace that AIG employees occupy across all line of businesses worldwide. The analytics group sits within the GRES organization and is responsible for the financial modeling and business case development of AIG’s corporate real estate initiatives. Responsibilities Some of the responsibilities include: Preparation of financial models for domestic and international real estate transactions (lease renewals, office relocation, consolidations, purchases and sale of buildings)  Creation of strategic...

JOIN THE ASSURANCE AMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Liability Adjuster II The Liability Adjuster II is responsible for managing a caseload of complex liability and coverage claims, including those involving minor bodily injuries. This role requires the execution of thorough investigations to gather all necessary facts, along with a strong understanding of policy language to ensure accurate and timely coverage and liability determinations. While working with a degree of autonomy, the Adjuster will collaborate with their supervisor for guidance on more nuanced or high-exposure cases. About the...

SeekNow is transforming how property intelligence is captured, delivered, and trusted. We’re looking for a Brand & Communications Manager who combines creativity, speed, and storytelling to elevate our brand across every channel. This role sits at the intersection of content, design, and communication — managing SeekNow’s digital presence, developing creative campaigns, and producing high-impact materials that engage our customers, Seekers, and partners. You’ll move fast, think visually, and use AI and modern design tools to turn ideas into exceptional content and visuals in hours, not weeks. You’ll partner closely with our Head of SeekNow Studios to produce video, podcast, and multimedia content that brings our brand to life — while owning the day-to-day strategy and execution of the SeekNow voice, design standards, and creative output. If you’re a storyteller with a strong design eye who loves building high-quality assets that drive attention, engagement, and...

Be part of something groundbreaking   At AIG, we are making long-term investments in a brand-new, innovative Generative AI team , designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact on a scale, we’d love to hear from you.  Who we are   AIG is a leading global insurance...

Job Type: Permanent Build a brilliant future with Hiscox   Join our dynamic and forward-thinking Claims team! Here, you’ll be part of an energetic and innovative group, with the chance to help shape insurance products and collaborate with business leaders throughout the organization. Our Complex Claims Specialist-Miscellaneous Professional Liability role is an individual contributor responsible for the handling of mid to high-severity primary Miscellaneous Professional Liability claims for the organization from inception to resolution.  This includes, but is not limited to, insurance agents, property managers, tax preparers, and various consultants. This role is responsible for all aspects of the claims and litigation process, including liaising with external and internal business partners (e.g., outside experts and/or legal counsel; underwriting) as required.  The Role: Adjusts and resolves complex mid to severity claims that include all phases of...

At AssuranceAmerica, we are more than a collection of insurance operations and products — we are a growth-oriented organization committed to innovation, agility, and continuous development. We foster a collaborative environment where associates are empowered to learn, contribute strategically, and make a measurable impact on the business. Our culture values accountability, curiosity, and operational excellence, while providing the opportunity to work alongside approachable leadership in a highly entrepreneurial setting. This is an opportunity to join a fast-moving organization that is recognized as a leader within the n onstandard auto insurance market. Operating with the agility of a smaller organization while maintaining the sophistication of a multi-state carrier, AssuranceAmerica offers Product professionals the ability to influence meaningful business outcomes, drive innovation, and directly shape market performance. Success in this environment requires a highly...

Get to know the business Our Global Sourcing & Procurement Services (GS&PS) colleagues manage all AIG third party spend, ensuring maximized productivity and quality. Our global team includes Category Strategy, Negotiations and Execution, Transformation, Operations, Productivity, Environmental Sustainability, Supplier Diversity, Analytics, Tools, and Program Governance. GS&PS is committed to providing value to our stakeholders through building trust, providing a best-in-class procurement experience, maximizing profit, minimizing risk, and enabling sustainable growth for AIG. About the role We are looking for an experienced Strategic Sourcing Manager for Market Data, focused on developing and implementing strategies for acquiring financial market data and ensuring optimal cost efficiency, data quality, and vendor management. The ideal candidate will have a proven record in strategic sourcing within the financial services sector with exceptional negotiation...

At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs, and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary Responsible for management of a collection of states and Territory Managers consistent with the corporate goals. Responsible for growing premium volume with profitable loss ratios, developing incremental business in existing accounts, educating and motivating agencies on all the steps they can take to generate profitable loss ratios, terminating or...

AI Use Case Review Lead Be part of something groundbreaking   At AIG, we are making long-term investments in a brand-new, innovative Generative AI team , designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.   With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.   This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build world-class products. If you’re excited by the opportunity to create meaningful impact at scale, we’d love to hear from you.  How you will create an...

Job Type: Permanent Build a brilliant future with Hiscox   Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you’ll get the opportunity to learn multiple insurance products and interact with business leaders across the organization. Please note that this position is hybrid and requires working in office a minimum of two (2) days per week. Position can be based in the following locations: Atlanta, GA Boston, MA Chicago, IL Manhattan, NY West Hartford, CT Our Senior Complex Claims Specialist role is an individual contributor role responsible for the handling of Miscellaneous Professional Liability claims from inception to resolution. This involves the negotiation and settlement of mid to high severity Miscellaneous Professional Liability insurance claims. May be responsible for single or multi-country claims and will be responsible for all aspects of the claims, including liaise with external and...

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned. About the ROLE Each day at AssuranceAmerica is different, but as a Claims Assistant, you will: • General handling of claims mail (open, date stamp, scan) • Send checks with documents by certified mail or overnight for Claims Department • Order supplies required for the Claims Department • Maintain...