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Atlanta customer center technical analyst

58 customer center technical analyst jobs found in Atlanta

The Hanover Insurance Group
03/30/2026  
Middle Market Underwriting Technician - Southeast
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our southeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...
The Hanover Insurance Group Atlanta, GA, USA
The Hanover Insurance Group
03/30/2026  
Middle Market Underwriting Technician - Southeast
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Middle Market team is currently seeking an Underwriting Technician in our southeast territory. This is a full time, non-exempt role. This position is eligible for a hybrid arrangement.   POSITION OVERVIEW: This position reports to the MM UT Manager. Responsible for supporting the Middle Market Underwriters by prepping and servicing accounts within an assigned book of business. Servicing will include managing endorsements and may handle small accounts under their own authority letter. This position works in conjunction with the Middle Market Underwriter to strengthen agency relationships by providing prompt service to partner agents.   IN THIS ROLE, YOU WILL:...
The Hanover Insurance Group Atlanta, GA, USA
AIG
03/25/2026  
2026 – Early Career – Data Office – Analyst – United States, Atlanta (GA)
2026 – Early Career – Data Office – Analyst – United States, Atlanta (GA) AIG is reimagining the way we help customers manage risk. Join us as a Data Office Analyst to play your part in that transformation with opportunities to learn and grow your skills and experience as a valued member of the team. About Us At AIG, helping organizations and people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible. But we also do the same thing for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care...
AIG Atlanta, GA, USA Full Time
The Hanover Insurance Group
03/24/2026  
Underwriting Specialist, Management Liability
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Management Liability department is seeking a Specialty Underwriting Specialist to join our growing team for our Southeast territory.   This is a Full-time, Exempt role.  This is a Hybrid position.    Position Overview/Summary : Responsible for identifying, soliciting, underwriting and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments and Line of Business mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and...
The Hanover Insurance Group Atlanta, GA, USA
The Hanover Insurance Group
03/24/2026  
Underwriting Specialist, Management Liability
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we  CARE  through our values,  Sustainability  initiatives and  inclusive corporate culture .   Our Management Liability department is seeking a Specialty Underwriting Specialist to join our growing team for our Southeast territory.   This is a Full-time, Exempt role.  This is a Hybrid position.    Position Overview/Summary : Responsible for identifying, soliciting, underwriting and selling new and renewal Specialty accounts that drive profitable growth and align with Industry Segments and Line of Business mix goals. Apply technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and...
The Hanover Insurance Group Atlanta, GA, USA
Liberty Mutual
03/24/2026  
Senior Underwriter, Risk Management
Description   Great underwriters know how to balance data analytics with human intuition. If you like both quantitative and qualitative reasoning, enjoy the challenge and autonomy of managing your own accounts - at a company that offers competitive compensation and benefits, then consider joining the underwriting department at Liberty Mutual. As a Senior Underwriter in casualty insurance, you’ll develop, grow and maintain sizable, complex, diversified books of business while working closely with brokers and customers to assess risks, determine premiums, set conditions and negotiate deals that maximize profitability and meet business goals.   The Senior Underwriter, Major Accounts Risk Management is responsible for developing, growing, and maintaining a profitable, diversified book of loss sensitive primary casualty business focused on Workers Compensation, General Liability and Commercial Auto through marketing, underwriting decision making, building...
Liberty Mutual Atlanta, GA, USA Full Time
Dual North American - Howden Group Holdings
03/22/2026  
Associate Underwriter Windstorm Risk
At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Atlanta, GA Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...
Dual North American - Howden Group Holdings Atlanta, GA, USA Full Time
Liberty Mutual
03/19/2026  
Senior Underwriting Manager - South East
Description ****To be considered for this role, candidates must reside in the specified geographic locations. This position requires regular in-person visits with local brokers and agents, so remote hires outside the designated territory cannot be accommodated.****   As the Senior Underwriting Manager, you will manage a team of Underwriters or Underwriter Managers. Hold a full suite of management responsibilities for the team: attraction, development, pay and performance management, and communication of underwriting strategy. May include monitoring how well managers within the team are delivering leadership responsibilities. May contribute to planning and strategy development for the business area owned by manager. Responsibilities: Drives a culture of underwriting excellence across entire portfolio. Drives change initiatives within the team. Maintains a visible external profile and excellent relationships with external brokers/agents, partners and...
Liberty Mutual Atlanta, GA, USA Full Time
Origami Risk
03/18/2026  
Manager - Scaled Client Success Management
Overview The Manager, Client Success Management is responsible for leading a team accountable for the end-to-end success of a scaled portfolio of clients, ensuring they realize measurable business outcomes from the Origami platform. This role is designed for a high-volume coverage model (1:25 or greater client-to-CS ratio) and emphasizes a 1:many engagement strategy, consistent adoption of platform workflows (including case management and request intake), scalable enablement, and lead generation.   As a strategic leader and coach, this role ensures the team delivers a proactive, consistent client experience across onboarding, adoption, and retention and growth. This role develops repeatable success plays, uses data-driven insights to manage health across a large book of business, and partners cross-functionally to remove friction and improve the client lifecycle at scale.     Responsibilities People Leadership & Team...
Origami Risk Atlanta, GA, USA Full Time
AIG
03/16/2026  
2026 – Early Career – Global Business Operations – Business Analyst Rotational Apprentice Program – Atlanta, GA
Job Description AIG is reimagining the way we help customers manage risk. Join us as a   Business Apprentice   to play your part in that transformation with opportunities to learn and grow your skills and experience as a valued member of the team .   About Us   At AIG, helping organizations and people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep   expertise   in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.   Make your mark in Global Business Operations As a world leader in commercial and personal insurance solutions   operating   in over 70 countries and   jurisdictions , AIG’s Global Business Operations team   identifies   and drives high-quality innovation and cost efficiency in all our processes, systems, and operations. The organization ensures...
AIG Atlanta, GA, USA Part Time
Hiscox
03/13/2026  
Senior Manager, Marketing Analytics
Job Type: Permanent Build a brilliant future with Hiscox   Senior Manager, Marketing Analytics Reporting to: VP, Digital Performance Location: Atlanta, GA The Role: We’re looking for a Marketing Analytics Manager to join our high-growth, data-driven marketing team. In this role, you’ll lead digital marketing analytics and performance measurement across our acquisition and growth efforts. This role will serve as a strategic analytics partner to Marketing leadership, owning measurement frameworks, executive reporting, and insights that drive customer acquisition, conversion quality, and long-term value. You’ll bring your experience stitching together data from multiple platforms including site analytics, digital ad platforms, and BI reporting, to deliver business KPIs and performance insights. This role is ideal for an analytics leader who is both hands-on with data and comfortable presenting insights at the executive level, particularly within an...
Hiscox Atlanta, GA, USA Full Time
Unum Group
03/12/2026  
Core Sales Representative
Job Posting End Date: March 31 When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the...
Unum Group Atlanta, GA, USA Full Time
Voya Financial
03/10/2026  
Senior Quantitative Research Analyst
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Atlanta, GA, USA Full Time
AIG
03/03/2026  
Account Risk Engineer
Why Join Risk Consulting at AIG?   Risk Consulting at AIG is about teamwork! It is about utilizing your resources, working together to solve real world problems, and making a positive impact on our client’s futures. When asked, “why do we enjoy what we do?” The answer is simple, the people.   The role of an Account Risk Engineer is critical to what we do at AIG, both as a risk management resource to our clients and as a leading global insurance organization. Account Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.  A Day in the Life   Looking for variety and a challenge? Client’s range in size, scope and complexity. One day you may be discussing the loss prevention strategy on an account with an underwriter, the next, surveying a manufacturing plant or diving into the contingent business interruption risks of an account. The key to success isn’t about being...
AIG Atlanta, GA, USA Full Time
AIG
03/03/2026  
Casualty Risk Consultant
Who We Are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses protect their assets and manage risks.   Get to know the business General Insurance is a leading provider of insurance products and services for commercial insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.   Risk Consulting at AIG   AIG Risk Consulting helps AIG’s Underwriting teams identify, understand, and mitigate risk to the portfolio and to individual accounts.  Our people provide in-depth research and analysis of the issues our...
AIG Atlanta, GA, USA Full Time
Ryan Specialty
02/28/2026  
Property Underwriter
Position Summary Velocity Risk provides insurance solutions for small to mid sized businesses and middle market properties in coastal and catastrophe prone areas. We specialize in risks involving hurricanes, windstorms, and other natural disasters. Our team uses advanced modeling, strong technology, and a fast and responsive claims process to deliver high quality E&S property solutions. What will your job entail? Job Responsibilities Underwriting and Risk Assessment Review new and renewal submissions for property risks. Evaluate risk quality, pricing, terms, and conditions. Analyze coastal and CAT exposures such as wind, storms, and hurricanes. Apply underwriting guidelines and rating tools accurately. Data and Documentation Maintain accurate policy data throughout the policy lifecycle. Prepare and organize underwriting documentation, quotes, and bind orders. Support audits by providing complete and accurate underwriting files. Build and maintain...
Ryan Specialty Atlanta, GA, USA Full Time
AIG
02/28/2026  
Claims Analyst IV-Auto and GL adjuster
Claims Analyst IV-Auto and GL adjuster Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. About the role What you need to know: The Claims Analyst IV is responsible for investigating, evaluating, and negotiating auto liability claims while maintaining a high standard of customer service.  This includes prompt contact with insureds and follow up to complete timely and accurate reserves and claim resolution.  What we’re looking for: • 3 years previous general liability or auto claim experience preferred. • 2 years...
AIG Atlanta, GA, USA Full Time
Liberty Mutual
02/26/2026  
Senior Underwriting Officer, North American Specialty Casualty
Description As a member of the NAS E&S Casualty leadership team, you will contribute to the growth and profitability of the casualty business through expert advisory and underwriting support. In addition to being responsible for product and forms adherence to North American best practices, this role will facilitate innovative product solutions and modification to policy language to meet the needs of unique risks present in the E&S market. You will manage highly complex underwriting accounts and assist the staff in triaging opportunities, comprehensively and creatively structuring deals, and enabling staff development in underwriting best practices and product expertise. Requires an extensive level of knowledge in assigned product lines, and technical knowledge of underwriting concepts, practices, procedures and techniques.   Responsibilities: Assists Underwriters and Regional Managers in underwriting of new and renewal business accounts...
Liberty Mutual Atlanta, GA, USA Full Time
Voya Financial
02/20/2026  
Senior Auditor
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Atlanta, GA, USA Full Time
American Global
02/19/2026  
Account Executive - Insurance (Atlanta)
About the Role   We are   seeking   a   skilled and experienced   Account   Executiv e to join our dynamic Insurance team   in Atlanta, GA. Key   Responsibilities   Include   Serve as   s trategic point of contact for client   Manage annual book of business and proactively   monitor   upcoming expirations   Identify   the risk management needs of clients and prospects ;   Develop and recommend   appropriate products   and services ; Work with client to   identify   unmitigated risks and cross-sell complimentary products and services   Manage a team of 1-5 depending on the office ;   Responsible for training and advancing the careers of their team   Present custom solutions to clients and prospects in a clear and professional manner ; Clearly promote American   Global’s   competitive differentiation in written and verbal presentations...
American Global Atlanta, GA, USA Full Time

 

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