39 customer service associate jobs found in Atlanta

About Specialty Program Group: Specialty Program Group (SPG) is the wholesale & MGA division of HUB International (7th Largest Global Broker). SPG acts in a holding company capacity acquiring best in class underwriting businesses to operate independently under discrete brands (portfolio companies). Responsibilities Accuracy & Compliance Management Process surplus lines tax transactions and filings for all states within state-mandated deadlines Review comparative late filing reports, improve accuracy, and request refunds of erroneous charges where applicable Run reports and verification of state surplus lines tax data to ensure accuracy of information and correct errors where necessary Customer Service & Communication Respond promptly to inquiries from surplus lines team, divisions, and third-party vendors Resolve transactions in question (TIQs, TAGs, flagged transactions) and escalate complex issues to Surplus Lines Tax Manager when...

- The Underwriting Operations Specialist will work with Underwriters and Associate Underwriters in the Property division to support the underwriting team in servicing the book of business accurately and efficiently. Key Accountabilities/Deliverables: Perform within set timeframes to ensure appropriate response time and customer service for broker partners. Prepare accounts to be modelled. In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Draft quotes and binders. Endorsement processing and issuance within required timeframe. Policy review and issuance within required timeframe. Maintain accurate and timely status of accounts within systems throughout the underwriting life cycle. Communicate with broker teams as needed. Pursue professional development and training for development of product knowledge, skills for the role and any...

- The Underwriting Operations Specialist will work with Underwriters and Associate Underwriters in the Property division to support the underwriting team in servicing the book of business accurately and efficiently. Key Accountabilities/Deliverables: Perform within set timeframes to ensure appropriate response time and customer service for broker partners. Prepare accounts to be modelled. In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Draft quotes and binders. Endorsement processing and issuance within required timeframe. Policy review and issuance within required timeframe. Maintain accurate and timely status of accounts within systems throughout the underwriting life cycle. Communicate with broker teams as needed. Pursue professional development and training for development of product knowledge, skills for the role and any...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing...

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.  Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.  When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.  Experienced Auto Damage Adjuster- North Atlanta, GA Salary: $32.05-$40.70 per hour/$64,575-$82,000 We are looking for talented Auto Damage Adjusters to join our team in North Atlanta, GA. As an experienced Adjuster, you should have a minimum of 12 months of Auto Damage experience and demonstrated a track record of success delivering excellent customer service while promptly and accurately...

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter Associate The Role and the Team: When you visit somewhere and see a picture hanging on the wall that’s a little out of whack – do you find yourself levelling it? And do you look for a tool, maybe an app on your phone, to help because you want to make it perfect? Well, we may have the team for you, perfectionist: The Hiscox Underwriting Center (HUC), where existing and selected new business is underwritten, is the largest underwriting team in the company and responsible for 25% of all US business! We are a team of busy organizers and get-stuff-doners who support and inspire each other to win a high percentage of quotes and provide exemplary customer service based on fast response and definitive answers. As an Underwriter Associate in the HUC, you will analyze, price, quote and negotiate Professional Liability, Technology E&O, and Cyber/Privacy insurance to meet agreed service standards and...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Atlanta, GA Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...

Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career.   The Associate Underwriter is responsible for the underwriting of a book of business, utilizing sound judgment and discretion as well as relying on underwriting policies and guidelines, rating, rules and insurance laws and regulations. Ensure delivery, follow-up and servicing requirements of all new business and renewal accounts.  The Associate Underwriter will work a Hybrid Schedule in the Atlanta, GA Office.  Responsibilities:  •...

Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a  culture where every associate has the opportunity to learn and grow. We strive to create a work  environment to meet associate needs and we are determined to achieve excellence in everything we  do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard  auto insurance space and functions with a small company, entrepreneurial style. This position will  require someone with an understanding that one needs to have a “roll up your sleeves” attitude to  help make things happen. Job Summary The Senior Product Analyst will produce and interpret standard reports for division use and analyze  past trends to be predictive of future business performance. Responsible for review and analysis of  the company's product pricing and book of business performance, compared to competitors in the  marketplace. Assist Product Management in...

JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned. About the ROLE Each day at AssuranceAmerica is different, but as a Claims Assistant, you will: • General handling of claims mail (open, date stamp, scan) • Send checks with documents by certified mail or overnight for Claims Department • Order supplies required for the Claims Department • Maintain...

The Operations Processing Specialist will support the designated department(s) by providing exceptional customer service, accurate document production and reporting as well as timely, effective communication to key parties. This role is a key aspect of daily processing for all Operations as it relates to the organization. SPECIFIC DUTIES: Incoming/outgoing mail processing and general office support as needed. Responsible for handling all requests of functional area timely and accurately and within the established service standard. Collaborate with internal and external partners to obtain and provide information, improve processes, and enhance the policyholder’s experience.  Timely and accurately create and submit any regulatory reporting required by operational function. Ensure data integrity is maintained in source systems and all documentation created and distribution to policyholders and internal business partners. Provide reception, phone, and desk coverage as needed....

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:     Why Choose a Career with the AAA The Auto Club Group (ACG)   You enjoy interacting with people, having a high attention-to-detail and thrive in a fast-paced setting. Having a job that is exciting and allows you to help others is important to you. At AAA The Auto Club Group (ACG), you will find that you can have a fulfilling career and will be joining a company that truly cares about their members and employees. Continue reading to see what our Fleet Dispatcher opportunities are all about!  A day-in-the-life of a Fleet Dispatcher  As a Fleet Dispatcher, you will dispatch calls for emergency roadside assistance to members and / or club fleet personnel via radio, telephone or electronically. You will receive and manage calls related to emergency and / or commercial road...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about!  A day-in-the-life of a Roadside Assistance Technician  As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask?...

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on architect and engineering firms. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team!   JOB OVERVIEW: The Broker’s main functions are to provide day-to-day customer services including completing ad hoc projects as needed, responding to client questions, providing insurance program design and...

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.  Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a   Accounts Payable Associate   to join our growing team in   Atlanta, GA! Under the general supervision of the Operations Manager, the Accounts Payable Associate is responsible for ensuring accuracy when processing payables. How You Will Contribute: Responsible for processing Agent commission checks in identified timeline. Investigate return payments, endorsements and overpayments to determine and take appropriate next steps not limited to printing invoices, processing checks, issuing checks, and mailing refund. Process weekly ACH/check cancellation and claim payments. Correspond with Agents, Admins and Dealerships via phone, mail and email to respond to questions, investigate and resolve issues not limited to commission discrepancies, credits on account, and...

When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:  Award-winning culture  Inclusion and diversity as a priority  Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability  Generous PTO (including paid time to volunteer!)  Up to 9.5% 401(k) employer contribution  Mental health support  Career advancement opportunities  Student loan repayment options  Tuition reimbursement Flexible work environments  *All the benefits listed above are subject to the terms of their individual Plans. And that’s just the beginning…   With...

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Bridge Specialty Group   is seeking a   Accounts Payable Associate   to join our growing team in   Atlanta, GA! Under the general supervision of the Operations Manager, the Accounts Payable Associate is responsible for ensuring accuracy when processing payables. How You Will Contribute: Responsible for processing Agent commission checks in identified timeline. Investigate return payments, endorsements and overpayments to determine and take appropriate next steps not limited to printing invoices, processing checks, issuing checks, and mailing refund. Process weekly ACH/check cancellation and claim payments. Correspond with Agents, Admins and Dealerships via phone, mail and email to respond to questions, investigate and resolve issues not limited to commission discrepancies, credits on account, and...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams. As a full-time Inside Sales Representative, you will: Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   You are someone who enjoys helping others, solving   problems   and providing great customer service. A job that provides variety and independence is exciting to you, but   more than anything else , you are looking for a place to have a career   that allows you to provide for you and your family . At AAA The Auto Club Group (ACG), you   will find that and a place to call a “home away from home ”.   Continue reading to see what our Roadside Assistance Technician   opportunities   are all about!   A day-in-the-life of a Roadside Assistance Technician   As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside...