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Atlanta customer service insurance Georgia

174 customer service insurance jobs found in Atlanta, GA

Berkley
05/10/2026  
Claim Manager
Company Details     Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following market segments: Construction, Specialty Casualty, & Professional Liability.  We offer national service and local knowledge to our exclusive wholesale broker network and the businesses they serve.   Responsibilities The Claims Manager will supervise and direct work of claims team responsible for the handling of the NY labor law and construction claims.  This role will monitor conformance of claims personnel to industry and company standards, procedures, and objectives, plus be responsible and accountable for departmental results.    The role may be based in our Atlanta, GA or Scottsdale, AZ offices or surounding states. Provide technical oversight and guidance to claim professionals, ensuring consistent execution of complex claim-handling standards and...
Berkley Atlanta, GA
Berkley
05/10/2026  
Claim Manager - Early Resolution
Company Details         Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following market segments: Construction, Specialty Casualty, & Professional Liability.  We offer national service and local knowledge to our exclusive wholesale broker network and the businesses they serve.     Responsibilities Join a dynamic, fast‑paced team in the E&S space and lead a team of talented claim professionals handling a broad range of General Liability and Products Liability claims involving property damage and bodily injury.   As Claims Manager, you will guide and inspire your team to deliver best‑in‑class claim outcomes, ensuring alignment with company and industry standards.   You will play a pivotal role in driving quality, efficiency, and strong financial results across our portfolio—while fostering a positive, collaborative,...
Berkley Atlanta, GA
Core Specialty
05/08/2026  
Underwriting Operations Specialist
- The Underwriting Operations Specialist will work with Underwriters and Associate Underwriters in the Property division to support the underwriting team in servicing the book of business accurately and efficiently. Key Accountabilities/Deliverables: Perform within set timeframes to ensure appropriate response time and customer service for broker partners. Prepare accounts to be modelled. In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Draft quotes and binders. Endorsement processing and issuance within required timeframe. Policy review and issuance within required timeframe. Maintain accurate and timely status of accounts within systems throughout the underwriting life cycle. Communicate with broker teams as needed. Pursue professional development and training for development of product knowledge, skills for the role and any...
Core Specialty Atlanta, GA Full Time
Core Specialty
05/08/2026  
Underwriting Operations Specialist
- The Underwriting Operations Specialist will work with Underwriters and Associate Underwriters in the Property division to support the underwriting team in servicing the book of business accurately and efficiently. Key Accountabilities/Deliverables: Perform within set timeframes to ensure appropriate response time and customer service for broker partners. Prepare accounts to be modelled. In addition to the above key responsibilities, you may be required to undertake other duties from time to time as the Company may reasonably require. Draft quotes and binders. Endorsement processing and issuance within required timeframe. Policy review and issuance within required timeframe. Maintain accurate and timely status of accounts within systems throughout the underwriting life cycle. Communicate with broker teams as needed. Pursue professional development and training for development of product knowledge, skills for the role and any...
Core Specialty Atlanta, GA Full Time
Core Specialty
05/08/2026  
Associate Underwriter - Property
- The Associate Underwriter will work with Underwriters in the Property division to enable them to underwrite accurately and efficiently profitable books of business that also meet annual premium goals. Key Accountabilities/Deliverables:   Perform within set timeframes to ensure appropriate response time and customer service for broker partners. Assist underwriters with pre-qualifying accounts submitted by broker partners. Prepare account assessment document for underwriters to review and negotiate with brokers. Communicate with broker teams as needed. Conduct post-binding account changes/ transactions with underwriter review and sign off as needed. Perform account servicing duties as needed: Prepare accounts to be modelled, Draft quotes and binders, Endorsement and Policy review processing and issuance within required timeframe. Maintain accurate and timely status of accounts within systems throughout the underwriting life cycle....
Core Specialty Atlanta, GA Full Time
Starr Insurance
05/08/2026  
Underwriting Assistant - Energy
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Overview The Underwriting Assistant supports Starr’s underwriting team in the review, processing, and administration of new and renewal insurance business. The role involves collaboration with underwriters, brokers, and internal partners to ensure timely and accurate handling of accounts in compliance with company policies and guidelines. Key Responsibilities Assist underwriters with the analysis and processing of new business, renewals, and...
Starr Insurance Atlanta, GA Full Time
Hiscox
05/08/2026  
Senior Complex Claims Specialist- MPL
Job Type: Permanent Build a brilliant future with Hiscox   Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you’ll get the opportunity to learn multiple insurance products and interact with business leaders across the organization. Please note that this position is hybrid and requires working in office a minimum of two (2) days per week. Position can be based in the following locations: Atlanta, GA Boston, MA Chicago, IL Manhattan, NY West Hartford, CT Our Senior Complex Claims Specialist role is an individual contributor role responsible for the handling of Miscellaneous Professional Liability claims from inception to resolution. This involves the negotiation and settlement of mid to high severity Miscellaneous Professional Liability insurance claims. May be responsible for single or multi-country claims and will be responsible for all aspects of the claims, including liaise with external and...
Hiscox Atlanta, GA Full Time
AssuranceAmerica
05/07/2026  
Claims Assistant
JOIN THE ASSURANCEAMERICA TEAM Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team. For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned. About the ROLE Each day at AssuranceAmerica is different, but as a Claims Assistant, you will: • General handling of claims mail (open, date stamp, scan) • Send checks with documents by certified mail or overnight for Claims Department • Order supplies required for the Claims Department • Maintain...
AssuranceAmerica Atlanta, GA Full Time
Hiscox
05/07/2026  
Claims Technician
Job Type: Permanent Build a brilliant future with Hiscox   Claims Technician The Role: The Claims Technician provides operational and administrative support to the claims team. This includes, but is not limited to: Obtains documents necessary to close a file (release, dismissal, final invoices and ensure invoices are paid before file closing) Ensures the deductible or SIR is satisfied and notated before closing a file Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities Keeps a task/diary on every file and follows up per company policies Drafts correspondence to customers and defense counsel to identify yourself as the Closer on the file Supports multiple teams in the Claims organization Timely submits invoices for payment and ensure the file is documented Timely closes files Provides excellent...
Hiscox Atlanta, GA Full Time
AssuranceAmerica
05/06/2026  
Director, Learning & Development
JOIN THE ASSURANCEAMERICA TEAM Are you seeking an opportunity to make a meaningful impact within a rapidly growing organization that values your contributions and fosters a culture of collaboration and growth? Would you be inspired to help foster a culture of purpose and performance excellence by developing innovative and impactful learning experiences? If you are, then you’ll want to explore this opportunity! Join the AssuranceAmerica team. AssuranceAmerica has provided superior property and casualty insurance products for over 25 years. Our team succeeds through diversity of thought, experiences, skills, and backgrounds. The Director of Learning and Development will operate in a complex, regulated insurance environment, with focuses on building scalable people capabilities, supporting leaders through change, and creating a culture of continuous learning and performance. The Director of Learning & Organization Development is responsible for leading and advancing...
AssuranceAmerica Atlanta, GA Full Time
AIG
05/06/2026  
Director of Field Claims - Federal Workers' Compensation
At AIG, we protect our clients against uncertainty and risk and provide the confidence for tomorrow’s opportunities. Join us as a director of a Workers Compensation claims team to grow your skills and experience as a valued member of the team. Make your mark in Federal Workers Compensation Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact This position is responsible for leading a team of Claims Examiners on the Federal WC Claims team and for directing activities consistent with the mission statement of AIG Claims, Inc. by achieving stated goals through best practices and...
AIG Atlanta, GA Full Time
AIG
05/06/2026  
Complex Claims Director - Auto & General Liability
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Director - Auto & General Liability to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact The Complex Claims Director is responsible for the investigation, evaluation, and resolution of high-exposure liability claims within primary limits. This role manages complex auto and general liability matters, including severe injury,...
AIG Atlanta, GA Full Time
AIG
05/06/2026  
Vice President - General Aviation Claims
Make your mark in Aerospace Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. The Aerospace claims team is a global unit providing comprehensive claims service for manufacturers, airlines, airports and general aviation clients. How you will create an impact The Claim Manager – General Aviation is a key leadership position and you will be responsible for managing the Hull, Light Aviation and Vertical Unit team including direct reporting responsibility for a team of approximately eight adjustors located throughout the US.  You will serve as both a people manager and a technical referral point for NA...
AIG Atlanta, GA Full Time
AIG
05/06/2026  
Major Loss Adjuster - Aviation Claims
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Major Loss Adjuster – Aviation Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.   Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.   How you will create an impact This position requires the adjustment of complex aircraft damage claims. The Major Loss Adjuster will function as a key account contact for multiple programs across all sub-classes of Aerospace. The role serves as a technical referral point for North...
AIG Atlanta, GA Full Time
Freeway Insurance Services America
05/05/2026  
Insurance Sales Agent/Sales Representative
What We Offer: No cold calling involved Uncapped commission potential Lucrative bonus opportunities including performance-based bonuses and sales competitions Continuous on-going training and mentorship Growth-oriented culture with internal promotion opportunities Comprehensive Benefits package including medical, dental, vision, and life insurance Comprehensive 401K plan with competitive employer match Paid time off including holidays, vacation, and personal time Annual incentive trip for top performers Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible. Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost. Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance. The pay range for a Sales Agent...
Freeway Insurance Services America Atlanta, GA Full Time
AAA - Auto Club Group (ACG)
05/05/2026  
Fleet Supervisor
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   Yo u’re   a leader at heart and know how to empower   a team to be their best . You enjoy a job that keeps you busy, but also one that   provides for   you and your family.   At AAA The Auto Club Group (ACG), you   will find   that you ca n have a fulfilling career and will be joining a company that   truly cares   about their members and employees.   Continue reading to see what our   Fleet Supervisor   opportunities   are all about!   A day-in-the-life of a n Automotive Service   Supervisor   As   a Fleet Supervisor ,   you will oversee towing and light service operations by leading, guiding and empowering your team to achieve all quality and...
AAA - Auto Club Group (ACG) Atlanta, GA Full Time
MagMutual
05/04/2026  
Account Manager
The Account Manager oversees policyholders' renewals and inquiries, ensuring premium targets are met and identifying cross-selling opportunities. This position conducts coverage assessments, nurtures client relationships, and ensures adherence to company protocols. Managing a portfolio & premium trends, and administers invoicing and endorsement tracking. Moreover, this position assists in managerial duties and contributes to new hire training initiatives. SPECIFIC DUTIES: Direct Meet and/or exceed company and departmental premium persistency and direct written premium goals by facilitating the renewal process for assigned MAGMUTUAL® policyholders across all lines of business. Serve as point of contact for policyowners throughout the year to assist with any and all coverage changes or coverage inquiries for all lines of business. Conduct annual coverage reviews to ensure all coverage needs within the practice, business and regulation of medicine are satisfied....
MagMutual Atlanta, GA Full Time
AAA - Auto Club Group (ACG)
05/03/2026  
Roadside Assistance Technician/Tow Driver
It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG)   You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety and independence is exciting to you, but more than anything else, you are looking for a place to have a career that allows you to provide for you and your family. At AAA The Auto Club Group (ACG), you will find that and a place to call a “home away from home”. Continue reading to see what our Roadside Assistance Technician opportunities are all about!  A day-in-the-life of a Roadside Assistance Technician  As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians “Everyday Heroes”. Why, you might ask?...
AAA - Auto Club Group (ACG) Atlanta, GA Full Time
AIG
05/01/2026  
Senior Underwriting Assistant
About the role This position is part of the UW support career progression and may reports to a Team Manager, Aerospace Business Line. The UW Asst is an individual contributor within the Underwriting Support Unit of the product field operations.  The individual is expected to actively develop their knowledge and understanding of the fundamental skills and functions of the underwriting support process, underwriting process, risk analysis, and operational drivers. This Key responsibiities: This role handles the most complex accounts and provides technical guidance to the other junior support staff. The role works under moderate supervision. Partner with regional underwriters and/or more senior UW Support employees in the end-to-end processing of new and renewal business. Evaluates new and renewal submissions against prescribed criteria to determine completeness; documents outstanding items and include them in communication to an underwriter for review.  Assists in the...
AIG Atlanta, GA Full Time
QBE
05/01/2026  
Senior Underwriter, A&H - Medical Stop Loss
Primary Details Time Type: Full time Worker Type: Employee The Opportunity: The purpose of this role is to underwrite new business and renewals within specified guidelines and authority levels, supporting the development of a profitable portfolio under the Accident & Health Medical Stop Loss. This involves implementing underwriting strategies, building relationships, and making sound decisions to drive business growth and profitability within assigned territories. The role plays a critical part in achieving overall profitability and success in the Accident & Health underwriting business. Location: Atlanta, GA; Boston, MA; Chicago, Il; Marblehead, MA; Plano, TX; Edina, MN; New York City, NY; or remote Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week   The salary range for this role is between $99,000-$186,000. Your New Role: Perform underwriting responsibilities including quote...
QBE Atlanta, GA Full Time

 

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