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Atlanta customer service rep

25 customer service rep jobs found in Atlanta

Higginbotham
10/21/2026  
Commercial Lines Account Manager - Oil & Gas
The  Commercial Lines Account Manager provides prompt, accurate and courteous service to our clients, producers and company personnel, while offering a high level of support in obtaining, maintaining, expanding and servicing our commercial accounts. Essential Tasks: Collectively or independently plans, designs and implements appropriate insurance programs for clients that coincide with agency guidelines. Maintains knowledge of new developments or changes with various carriers and new Federal/State laws that may affect how our clients conduct business; consults, informs and educates clients about coverage, exclusions and exposures: documents electronic filing accordingly Provides technical support to Producers (coverage-wise, with proposal, suspense items, etc.) to help clients and reach agency’s business goals Investigates, initiates and prepares necessary proposals and applications, submits or presents to appropriate insureds and carriers, obtains clients’...
Higginbotham Atlanta, GA Full Time
ICW Group
10/22/2026  
Director, Group Product Management (Technical)
Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external...
ICW Group Atlanta, GA Full Time
RLI
10/22/2026  
Litigation Claim Examiner-Personal Umbrella (Bodily Injury Liability/Auto/Premises)
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Atlanta, GA Full Time
AssuranceAmerica
10/21/2026  
Software Developer
Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate has the opportunity to learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do.   This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen.   Job Summary: AssuranceAmerica is seeking a Software Developer to join our growing technology organization as we continue to transform how technology enables and advances the insurance business. This role will directly support our team and partner closely with the business to deliver impactful, scalable solutions. You will work...
AssuranceAmerica Atlanta, GA Full Time
RLI
10/21/2026  
Commercial Surety Underwriter-Southeast (open to Sr. Underwriter, Manager, or Director level candidates)
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Atlanta, GA Full Time
Acrisure
10/18/2026  
Red Team Engineer
About Acrisure  A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. By bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services — and more. In the last twelve years, Acrisure has grown in revenue from $38 million to nearly $5 billion, with over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: You will serve as a senior offensive security expert responsible for identifying, exploiting, and demonstrating complex attack paths across Acrisure's applications, cloud environments, AI enabled technologies, and enterprise infrastructure. This role requires deep technical...
Acrisure Atlanta, GA Full Time
Unum Group
10/13/2026  
Head, Data & AI Platforms and Architecture
Job Posting End Date: October 30 Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures. Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.  We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those...
Unum Group Atlanta, GA Full Time
Hiscox
10/09/2026  
Chief Accounting Officer
Job Type: Permanent Build a brilliant future with Hiscox   Title: Chief Accounting Officer Location: Atlanta, Boston, West Hartford Hiscox USA: Hiscox USA underwrites small commercial risks through brokers, distribution partners and directly to customers. In 2025, gross written premiums are expected to be about a $1B and lines of business include: Allied Healthcare, Architects & Engineers, Miscellaneous Errors & Omissions, Media, Technology, Cyber, Business Owner’s Policy, Entertainment, General Liability, Directors & Officers, Crime and Terrorism. Slightly over 50% of the portfolio is comprised of small commercial business sold digitally either online or through partners, and the remainder represents traditionally traded business intermediated through brokers. Hiscox Group: Hiscox is a global specialty insurer, headquartered in Bermuda and listed on the London Stock Exchange (LSE:HSX). With roots dating back to 1901, 2026 marks 125 years...
Hiscox Atlanta, GA Full Time
AssuranceAmerica
10/02/2026  
Casualty Claims Examiner
Job Summary This position is responsible for the oversight of complex and large exposure losses and will report to the National Casualty Claims Manager. The Casualty Claims Examiner will work alongside claims management, providing direction and oversight ensuring that compliance with best practices and state/local guidelines is achieved. In addition, this position will report findings and make recommendations on current practices including the claim department’s performance on meeting regulatory standards. Job Responsibilities · Review home office casualty files, provide direction as required to ensure that handling is within best practice guidelines and local jurisdiction regulations. · Responsible for providing guidance and direction to claims staff in order to ensure proper handling and risk mitigation. · Provide authority and guidance on all bodily injury claims regarding coverage, liability and damages, as required. · Provide feedback to leadership and adjusting...
AssuranceAmerica Atlanta, GA Full Time
Starr Insurance
10/01/2026  
Lead Salesforce Developer
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Overview: We are seeking an experienced and technically sophisticated Salesforce Lead Developer to help drive our multi-phased Salesforce transformation. Partnering closely with technical leadership and business stakeholders, this developer will design integrated solutions, implement MDM (Master Data Management) strategies, enhance data governance, and execute client unification initiatives across our CRM landscape. Insurance industry experience is...
Starr Insurance Atlanta, GA Full Time
Starr Insurance
10/01/2026  
IT Application Support Analyst
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Position Summary Serve as the front-line support contact for Aviation end users and manage RemedyForce tickets through resolution. Provide triage, coordination, and timely communication across users, support team, and stakeholders. Use SQL to troubleshoot application issues, validate data, and support accurate resolution. Essential Functions / Responsibilities Own ticket intake; monitor queues and categorize incidents and requests. Perform first-level...
Starr Insurance Atlanta, GA Full Time
RLI
09/28/2026  
Trucking Transportation Underwriter
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Atlanta, GA Full Time
Starr Insurance
09/28/2026  
Claims Manager, Aviation
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. The Aviation Claims Manager is responsible for managing and resolving aviation-related insurance liability claims and litigation. The role involves claims handling in compliance with industry regulations and maintaining high standards of customer service. The ideal candidate will have extensive experience in liability claims and litigation. Prior aviation claims experience and an understanding of the aviation industry is preferred. Key Responsibilities:...
Starr Insurance Atlanta, GA Full Time
RLI
09/24/2026  
Claim Examiner-Commercial Auto/Trucking Physical Damage (hybrid)
About Us  We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.  RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company....
RLI Atlanta, GA Full Time
Voya Financial
09/17/2026  
Director, Cloud Automation Engineering
Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...
Voya Financial Atlanta, GA Full Time
AssuranceAmerica
09/16/2026  
Innovation & Analytics Manager
Our Company At AssuranceAmerica, we are more than a unique blend of insurance assets. We believe in creating a culture where every associate can learn and grow. We strive to create a work environment to meet associate needs and we are determined to achieve excellence in everything we do. This is an opportunity to join a dynamic team in a company that is a leader in the non-standard auto insurance space and functions with a small company, entrepreneurial style. This position will require someone with an understanding that one needs to have a “roll up your sleeves” attitude to help make things happen. Job Summary The Enterprise Customer Experience (CX) Innovation & Analytics Manager will drive the strategy, development, and execution of analytics, automation, and digital containment initiatives across the customer experience organization. This role is responsible for building scalable reporting frameworks, workforce forecasting models, and AI-enabled operational...
AssuranceAmerica Atlanta, GA Full Time
Sedgwick
09/12/2026  
Casualty Field Adjuster
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Casualty Field Adjuster PRIMARY PURPOSE:  To investigate and adjust property and casualty claims, both residential and commercial, with little to no supervision.  ESSENTIAL FUNCTIONS and RESPONSIBILITIES Inspects claims and contacts involved parties in a timely manner. Investigates circumstances of claim(s) as required for coverage determination, cause, and compensable damages/reserves. Examines insurance policies and other records to determine insurance...
Sedgwick Atlanta, GA Full Time
AIG
09/12/2026  
2027 Early Careers: Analyst, Enterprise Resiliency – United States, Atlanta, GA
AIG is reimagining the way we help customers manage risk. Join us as an Analyst in the Enterprise Resiliency department to play your part in that transformation with opportunities to learn and grow your skills and experience as a valued member of the team. About Us At AIG, helping organizations and people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible. But we also do the same thing for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our...
AIG Atlanta, GA Full Time
AIG
09/12/2026  
2027 Early Careers: Analyst, Real Estate & Business Services – United States, Atlanta, GA
AIG is reimagining the way we help customers manage risk. Join us as an Analyst in the Real Estate & Business Services department to play your part in that transformation with opportunities to learn and grow your skills and experience as a valued member of the team. About Us At AIG, helping organizations and people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible. But we also do the same thing for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts...
AIG Atlanta, GA Full Time
AIG
09/05/2026  
2027 Early Careers: Summer Intern, Data Office – United States, Atlanta, GA, Charlotte, NC, Parsippany, NJ, Jersey City, NJ & New York, NY
AIG is reimagining the way we help customers manage risk. Join us as a Summer Intern in the Data Office department to play your part in that transformation with opportunities to learn and grow your skills and experience as a valued member of the team. About Us At AIG, helping organizations and people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible. But we also do the same thing for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our...
AIG Atlanta, GA Full Time

 

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