45 customer service specialist jobs found in Atlanta, GA

Job Type: Permanent Build a brilliant future with Hiscox   Underwriter, Crime and Fidelity Insurance The Role: Hiscox has an established competitive suite of Specialty solutions and a strong reputation in the market. We have a highly collaborative culture where you’ll make friends and laugh and work hard. We supply the resources, and you’re expected to use them to find a way to write profitable business in a competitive environment. This is not a status quo P&C underwriting environment where the few carry the many. Here you’ll use your common sense, positive attitude and ambition to place good risks, create a pipeline of business and be a “go-to” resource for Crime coverages and expert for wholesale brokers throughout the region. What You’ll Be Doing: Underwrite, price and negotiate accounts consistent with the quality of the risk and according to the company’s strategies and guidelines for the Crime and Fidelity product line: Business Crime...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Atlanta, GA Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...

Position Job Summary: The Benefits Specialist works directly with HR Services clients and their employees to provide day-to-day support all aspects of benefit administration and management from enrollment to termination of coverage. Essential duties and responsibilities: Benefits Administration Manage ongoing Benefits Administration for assigned clients, overseeing tasks such as New Hire and Open Enrollments, Medical Support Orders, processing benefit changes at the carrier level, invoice audit and reconciliations, payroll audit and verification, and managing COBRA processes & vendor interfacing. Administer day-to-day support for employee benefit plans, covering medical, dental, vision, life insurance, flexible spending accounts, health savings accounts, employee/dependent eligibility, and long-term disability. Analyze and address client employee inquiries about benefits, emphasizing both timeliness and quality in responses. Ensure compliance with...

Company: Oliver Wyman Description: Aircraft Technical Specialist OW Vector, a local Aviation Management Consulting company, is looking for experienced Technical Specialist. This role is part of a large team committed to auditing aircraft maintenance records for delivery of highest quality products to our clients.  Successful candidates will demonstrate an eagerness to learn, willingness to take initiative as well as be a champion for accuracy. Skills & Experience:  7 - 10 years of prior work-related experience in aircraft records or aircraft technical representative Comprehensive understanding of Federal (or National Authority) regulations concerning aircraft, engine and appliance continued airworthiness, configuration control, and pertinent client manuals.  At least four (4) year experience performing aspects of the roles and responsibilities defined under Qualifications with a Part 121 carrier Must possess strong analytical and high attention to...

Job Type: Permanent Build a brilliant future with Hiscox   Senior Manager, Marketing Analytics Reporting to: VP, Digital Performance Location: Atlanta, GA The Role: We’re looking for a Marketing Analytics Manager to join our high-growth, data-driven marketing team. In this role, you’ll lead digital marketing analytics and performance measurement across our acquisition and growth efforts. This role will serve as a strategic analytics partner to Marketing leadership, owning measurement frameworks, executive reporting, and insights that drive customer acquisition, conversion quality, and long-term value. You’ll bring your experience stitching together data from multiple platforms including site analytics, digital ad platforms, and BI reporting, to deliver business KPIs and performance insights. This role is ideal for an analytics leader who is both hands-on with data and comfortable presenting insights at the executive level, particularly within an...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Examiner to grow your career at the forefront of Federal Workers Compensation insurance. Make your mark in Claims Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impact Provide technical expertise in proactively directing and resolving Defense Based Act claims in accordance with best claim practice approach, in line with AIGs quality standards. Manage indemnity, medical and legal aspects of assigned claims using available resources. Utilize investigation, claim handling, litigation, and...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Workers Compensation Claims Examiner to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. Make your mark in Federal Workers Compensation Claims. Focused on Workers Compensation within the Federal jurisdiction, this role is an ideal opportunity to develop your expertise in handling and investigating Defense Base Act claims. The aim is deal with claims through a proactive, best practice approach, in line...

The Payroll Specialist works closely and professionally with Higginbotham HR Services team members, including Payroll, HR, Benefits and FMLA professionals, to serve our clients. ESSENTIAL Duties and Responsibilities: Payroll Administration Process payroll for client(s) using preferred payroll software Manage time & attendance system (including training as needed) Process and review payroll reports and provide to client(s) contact each pay cycle including validation of batch totals and hours Manage and track PTO balances in payroll system for client(s) Process new hires, status changes, direct deposit changes, tax changes, address changes, name changes, terminations Set up and manage all court ordered employee deductions such as child support, garnishments, IRS levies, tax liens Process off-cycle payrolls and manual checks or calculations as requested by client(s) Provide payroll related reports (EEO-1, wage statements, 401k, quarterly reporting) to...

Why Join Risk Consulting at AIG?   Risk Consulting at AIG is about teamwork! It is about utilizing your resources, working together to solve real world problems, and making a positive impact on our client’s futures. When asked, “why do we enjoy what we do?” The answer is simple, the people.   The role of an Account Risk Engineer is critical to what we do at AIG, both as a risk management resource to our clients and as a leading global insurance organization. Account Risk Engineers are responsible for working with clients to identify and mitigate risks to their business such as fire, flood, windstorm, equipment breakdown etc.  A Day in the Life   Looking for variety and a challenge? Client’s range in size, scope and complexity. One day you may be discussing the loss prevention strategy on an account with an underwriter, the next, surveying a manufacturing plant or diving into the contingent business interruption risks of an account. The key to success isn’t about being...

Company: Oliver Wyman Description: The Market Intelligence team develops and maintains the short and long-term forecast outlooks for the global aircraft fleet as well as the annual MRO spend attributable to those aircraft. These forecasts and trends are used for a variety of client engagements as well as industry publications. The Market Intelligence Specialist will support the development of these forecasts and associated commentaries in addition to supporting clients and project teams. At times, this role will participate in client engagements directly. Ultimately, the Market Intelligence Specialist will become a subject matter expert in the aviation industry and will function as a key resource utilized across the entire Aviation, Aerospace & Defense Practice. Key Responsibilities: Support the Market Intelligence team to achieve goals established in collaboration with the Director Familiarity with commercial air transport industry data sources, issues and...

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on architect and engineering firms. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team!   JOB OVERVIEW: The Broker’s main functions are to provide day-to-day customer services including completing ad hoc projects as needed, responding to client questions, providing insurance program design and...

Greyling Insurance Brokerage & Risk Consulting, a division of EPIC, is a specialty insurance brokerage and risk consulting firm focused on architect and engineering firms. What differentiates us is our construction industry expertise. Our leaders have prior experience as practicing construction lawyers (in-house and outside), engineers, consultants, and underwriters – giving us a unique and unmatched insight into how A/E firms operate, deliver projects, and manage risks. With respect to insurance, we place many of our largest clients who qualify in highly profitable group captive programs that have saved millions, and we do so for more A/E firms than all other insurance brokers combined. We’ve been so successful, that now we’re looking to grow our team!   JOB OVERVIEW: The Broker’s main functions are to provide day-to-day customer services including completing ad hoc projects as needed, responding to client questions, providing insurance program design and...

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key. DUAL North America, Inc. is seeking a Associate Underwriter Windstorm Risk Classification : Full-Time Division : Windstorm Risk Salary : $70,000.00-$85,000.00 Travel : 0-10% Work Environment : Hybrid Location : Atlanta, GA Role overview DUAL North America is seeking an Associate Underwriter for the Windstorm Risk division.   At DUAL, Associate Underwriters play a key supportive...

At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting Specialist, Energy to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Underwriting AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG. AIG has an exciting opportunity for an experienced Underwriter to join our Energy and Engineered Risk Property Team focusing on property coverage for clients in the power and utility sector. How...

Job Type: Permanent Build a brilliant future with Hiscox   Put your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!   Position: Complex Claims Specialist A&E Location: Atlanta, Boston, Chicago, Hartford, Manhattan About the Hiscox Claims team: The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling. The Role: The primary role of a Complex Claims Specialist is to analyze liability claim submissions for potential coverage,...

Company: Marsh Description: Marsh USA LLC is seeking candidates for the following full-time position based in the Atlanta, GA office (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.):                                                   Client Relationship Management - Senior Specialist We will count on you to: Responsible for accurate and timely delivery of global insurance policy administration, insurance premium collection, and certificate handling. Participate in insurance contract and compensation negotiations, strategy planning, and customer retention. Develop relationships with customers and act as their trusted insurance/risk management advisor. Responsible for company's overall service delivery to a complex book of customers, including new and expanded revenue generation. Serve as the primary point-of-contact and project manager for customers and ensure progress towards all deadlines...

Casualty Specialist III- Auto Liability Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. About the role What you need to know: The Casualty Claims Specialist III is responsible for investigating, evaluating, and negotiating auto liability claims while...

Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. RESPONSIBILITIES Position oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office.   Helps to ensure quality accounts are added to the portfolio while also assessing individual account service needs once bound.  Monitors loss development on the book of business and readily perform and deploy loss control resources where needed to maintain profitability and retention of key accounts.  Coordinate and oversee...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Recovery Specialist, Large Loss to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Claims Stewardship Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving...

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Regional Production Specialist to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Western World Western World has been providing commercial brokers with non-admitted insurance solutions for over a half century.  Our experience in the contract bind property, casualty and garage segments combined with the capabilities of Lexington Insurance, enhances AIG’s ability to provide non-admitted solutions from Main Street to Wall Street.  Western World is headquartered in Parsippany, New Jersey. How you will create an impact ·         Independently select, monitor, and price new and renewal business according to Company guidelines per Underwriter’s level of authority as outlined in individual “Authority Letter”. ·         Evaluate and price risks according to guidelines. ·         Develop...